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CIPR INSIDE MEASUREMENT SUMMIT Office internal communications and staff engagement dashboard A practitioners guide Guy Bailey and Janis MacLennan, Home.

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Presentation on theme: "CIPR INSIDE MEASUREMENT SUMMIT Office internal communications and staff engagement dashboard A practitioners guide Guy Bailey and Janis MacLennan, Home."— Presentation transcript:

1 CIPR INSIDE MEASUREMENT SUMMIT Office internal communications and staff engagement dashboard A practitioners guide Guy Bailey and Janis MacLennan, Home Office

2 CIPR INSIDE MEASUREMENT SUMMIT Introductions Guy Bailey MCIPR Evaluation and staff engagement lead, Home Office Janis MacLennan, CIPR Internal communications manager, Home Office Home Office internal communications and staff engagement dashboard, Guy Bailey MCIPR, July 2013.

3 CIPR INSIDE MEASUREMENT SUMMIT

4 The offer improving internal channels linking with business objectives tying it all together – the dashboard Home Office internal communications and staff engagement dashboard, Guy Bailey MCIPR, July 2013.

5 CIPR INSIDE MEASUREMENT SUMMIT The approach data gathering problems / solutions customer requirements Home Office internal communications and staff engagement dashboard, Guy Bailey MCIPR, July 2013.

6 CIPR INSIDE MEASUREMENT SUMMIT Data gathering - monthly return

7 CIPR INSIDE MEASUREMENT SUMMIT Problems/solutions missing data double-counting spot or trend values measuring staff feedback actions Home Office internal communications and staff engagement dashboard, Guy Bailey MCIPR, July 2013.

8 CIPR INSIDE MEASUREMENT SUMMIT

9 Evaluation layers level 1 internal comms and engagement measures level 2 high-level staff engagement priorities level 3 overall engagement index Home Office internal communications and staff engagement dashboard, Guy Bailey MCIPR, July 2013.

10 CIPR INSIDE MEASUREMENT SUMMIT

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12 Dashboard outcomes influencing Board strategy improved internal channels instilling culture of evaluation across team sharing best practice across the sector having the opportunity to speak here today!

13 CIPR INSIDE MEASUREMENT SUMMIT Next steps… Thank you for listening and please get in touch for more information: Guy Bailey MCIPR Evaluation and staff engagement lead, Home Office


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