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Office of Career Development E XECUTING S UCCESSFUL I NTERVIEWS Ross Career Counseling Office of Career Development.

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Presentation on theme: "Office of Career Development E XECUTING S UCCESSFUL I NTERVIEWS Ross Career Counseling Office of Career Development."— Presentation transcript:

1 Office of Career Development E XECUTING S UCCESSFUL I NTERVIEWS Ross Career Counseling Office of Career Development

2 Role of the Interview Interview Resume Networking Job Your resume and networking will combine to help you secure an interview. Being smart isnt good enough. You must display Fit, which includes intangible factors such as passion, knowledge, and appearance.

3 Office of Career Development Before the Interview Check your wardrobe! –Clothes should be business formal – suits in dark colors –Clothes should be well-fitting Grooming –Haircut –Shave –Manicure –Deodorant, breath mint, etc.

4 Office of Career Development Company Research It is VITAL to have in-depth knowledge about the company, industry, function and your fit with all three prior to the interview Research! –Know all the details of the job description –Know recent news about the company –Know industry trends Kresge Library Resources –OneSource –When in doubt, ask a librarian!

5 Office of Career Development H APPINESS A DVANTAGE Happiness fuels success, not the other way around If you can find a way to get your brain to become positive, your success rate will increase Prime yourself with positive emotions before an interview

6 Office of Career Development First Impressions Manage your first impression. The first 30 seconds is critical. –Be well dressed and groomed –Smile and exude positive energy –Handle the initial small talk well Psychologically, the interviewer may spend the rest of the session trying to justify the first impression.

7 Office of Career Development First Impression?

8 Office of Career Development Activity Need a volunteer –Go into the hallway –Wait for a knock –Enter the room and introduce yourself Feedback –What did you think? Good first impression?

9 Office of Career Development Small Talk Most interviews usually begin with small talk. Small talk is important to establish rapport with the interviewer. The recruiter will try to engage you with a question, How are you? Answer in a conversational manner. Your answer should not be too short or too long, but provide enough information to keep the conversation going. Avoid controversial topics. Stick to the tried and true. Small talk usually lasts 2 to 5 minutes.

10 Office of Career Development Small Talk - Activity Turn to the person to your right and make small talk for the next 2 minutes. What topics did you discuss?

11 Office of Career Development Non-Verbal (During the Interview) Likeability is very important. Adapt to the style of the interviewer. Erect posture. Hands under control. Good eye contact. Modulate voice. Be aware of accent.

12 Office of Career Development Fit / Background Your Goal: To establish that you have maturely thought through your career and have found a match between your skills and this job. Questions will mainly probe your background and your motivations and reasoning for life decisions: –Tell me about yourself. –Why are you getting an MBA? –Why logistics? –Why our project?

13 Office of Career Development Tell Me About Yourself… To answer fit / background questions, develop a 2 to 3 minute story about yourself. Elements of your story: (NOTE: Everything in this presentation serves to be an example rather than a formula. Use your own creativity and judgment to adapt to your own situation.) CollegeJob 1Job 2MBAJob Career Goal min30 sec -1 min30 sec

14 Office of Career Development Fit / Background Part 1: Pre-MBA College and reason for college focus First job and why Transferable skills from jobs (link to current function) Positive reasons for transitions CollegeJob 1Job 2MBAJob Career Goal min30 sec -1 min30 sec

15 Office of Career Development Fit / Background Part 2: MBA MBA: Why MBA? Potentially, why PT-MBA? MBA: Intent of education. Career: What are your goals? CollegeJob 1Job 2MBAJob Career Goal min30 sec -1 min30 sec

16 Office of Career Development Fit / Background Part 3: Job Give 3 personal and well-researched reasons of why you want to work in this job for this company Research (through reading and networking) is a very effective way to display your interest/commitment! CollegeJob 1Job 2MBAJob Career Goal min30 sec -1 min30 sec

17 Office of Career Development Personal Odyssey - Activity Form groups of 2 and practice your Personal Odyssey College Career MBA & Beyond

18 Office of Career Development Situational / Behavioral Your Goal: To show through examples the 2 or 3 ways that you are exceptional. Questions will focus on specific skills, attributes and experiences. –Are you a team player? –Tell me about a time when you failed at something. –Do you do well in ambiguous situations? –Who is someone you admire and why? –What is your greatest achievement?

19 Office of Career Development Situational / Behavioral Some themes to develop examples around: -Leadership- Teamwork- Perseverance -Creativity- Reliability- Communication -Quantitative- Under Pressure- Problem Solving -Weakness- Failure- Ethical Dilemma There are many more. Look at the skills your function and industry values. Remember to identify your exceptional traits and make sure they are conveyed during this portion of the interview.

20 Office of Career Development Preparing for Behavioral Answers Story 1 -Leadership -Stressful situation -Working under pressure Story 2 -Quantitative analysis -Analytical thinking -Handling ambiguity Story 3 -Dealing with difficult people -Ethical dilemma -Management Story 4 -Creativity -Problem solving -Leadership Story 5 -Dealing with ambiguity -Strategic thinking -Technical skill Story 6 -Multi-tasking -Working under pressure -Stressful situation

21 Office of Career Development Activity Write down one story in which you used strategic thinking –What other skills did you use? –What other themes arose?

22 Office of Career Development Situational / Behavioral USE EXAMPLES. If you answered the question in less than 1 minute, you did not answer the question well. Format of typical answers: –Framework: I define leadership as… –Example: When I was leading a project at… Context Action Result –Takeaway: I feel I have the leadership attributes for…

23 Office of Career Development ~2 MINUTE RESPONSE, C AN START WITH THE PUNCHLINE ( GRAB THE RECRUITER ' S ATTENTION WITH THE POINT YOU WANT TO MAKE ) C ONTEXT B E BRIEF, AND REMOVE TECHNICAL DETAILS For example, while at (Org), I/my team was (Task at hand, Your role). It was challenging because (Complicating factors). We/I needed to (Topic) or (Consequence/What was at stake). A CTION 4-6 TANGIBLE STEPS TO DEMONSTRATE YOUR PROCESS S AMPLE A CTIONS : –I set up a meeting with X to discover why… –I stepped back to consider… and realized that… –I created an idea which would… –I developed relationships with X to… –I tested the idea by… –I fostered buy-in by… R ESULT D ISCUSS MULTIPLE RESULTS TO SHOW IMPACT In the end, we were able to (Resolution/Outcome – Quantified if possible). –This contributed to (Ripple effect, Macro outcome) –My (Stakeholder) said (Interpersonal result or Accolade) This taught me (Takeaway/Learning/Personal Growth) that I will use in (Function/Industry/Org). 20% or sec 60% or 1:15- 1:45 20% or sec B EHAVIORAL I NTERVIEW R ESPONSE : CAR M ETHOD

24 Office of Career Development Using your Story Using the story youve written down, answer this question in C-A-R format:. Tell me about a time you used strategic thinking to find a solution to an on-going problem at your organization.

25 Office of Career Development Behavioral Question Practice In your group, practice answers to the following questions: –What are your top three strengths? –What is your biggest weakness? –Tell me about a time when you failed.

26 Office of Career Development N EGATIVE Q UESTIONS Failure, Mistake (2-3 min) –50% Mini-CAR –50% Learning State what you will do differently in future Cite any active development (classes, coaching, etc.) Provide 20 second example of when you encountered a similar situation (opportunity for this weakness) later on, and your improved result Weakness (30-40 sec) –Be honest, but not too honest (cant be a dealbreaker) –Contextualize it (Im a horrible public speaker… v. I get nervous when presenting to boardrooms) –Discuss how you are overcoming it

27 Office of Career Development Questions for the Interviewer Questions specific to the job Questions about mentorship accessibility Questions about the firm –SWOT Questions about the industry

28 Office of Career Development Closing the Interview Before you leave: Cover any critical topics you wanted to say but didnt address during the interview. Get the contact info for the interviewer. Ask about next steps. Express your enthusiasm for the position. Follow up with a thank you to each interviewer the day after the interview. A written thank you note can also be nice, but only use in conjunction with an

29 Office of Career Development Additional Resources OCD Career Resources: Career Tracker, especially Step 4OCD Career Resources OCD Multimedia Resources (with tabs for Guides, PowerPoints, Videos and Podcasts)OCD Multimedia Resources OCD MBA Resume Guide Kresge Library Resources for industry and company research Mock Interviews with OCD Career Counselors

30 Office of Career Development QUESTIONS?


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