1. KINGFISHER
AIRLINES
MRO India 2011

2. Airline ERP Implementation
Vishok Mansingh
Asst. Vice president Engg Logistics & IT
Kingfisher Airlines Limited
India

3. ANY ERP IS AS GOOD AS IMPLEMENTATION

4. Major Functions of Airline
MATERIALS
MANAGEMENT
FLIGHT OPERATION
MAINTENANCE
AIRLINE
COMMERCIAL
TECHNICAL SERVICES
&
ENGINEERING
ACCOUNTS

5. Penetration of IT in different functions
MATERIALS
MANAGEMENT
LOW TO MEDIUM
MEDIUM TO HIGH
LOW
FLIGHT OPERATION
MAINTENANCE
HIGH
AIRLINE
COMMERCIAL
TECHNICAL SERVICES
&
ENGINEERING
ACCOUNTS

6. KEY ELEMENT FOR SOFTWARE IMPLEMETATION
Corporate
Technical
Human factor

7. Corporate Clear Objective ..well defined goal and milestone
Accurate analysis of life cycle ownership
Clear target for return on investment
Clear Ownership from top
Sell idea to users

8. Technical
Platform
Software
Level of Technology
IT Infrastructure

9. HUMAN FACTOR
Level of computer literacy
Comfort with technology
Individual Insecurity
Culture

10. KINGFISHER
AIRLINES

11. Fleet Size FLEET TYPE NUMBER OF A/C AIRBUS A319/A320/A321 FLEET 3405
ATR 72 FLEET 25
ATR 42 FLEET 02
EC-155
HS-125 01
TOTAL 69

12. Statistics No of station Domestics 70+ International 7
No of Night Halt station 9
Current No of Departure /month 11,000
Capability .. Line maintenance , Heavy Maintenance , limited component repair capability
No Of ERP Users more than 1500

13. Kingfisher Airlines ERP back ground
Kingfisher Airlines Started in 2005
Merged with Air Deccan in 2008
Total fleet at time of Merger in 2008, 89 Aircrafts
Total revenue departure more than 13,000
Both Airlines Operated Same ERP ARMS with Different customization
Same civil regulation but different process and documentation

14. Challenge
Manage IT Infrastructure for fast expansion 0-86 Aircrafts in 3 years period
Integration People from large no of different airlines background
Tendency to Implement Manual process in ERP environment
Two different process integration with keeping airline operation intact
Very large data base integration .

15. ERP implementation - Corporate
Clear Objective
Integrated Electronic record keeping, KPI and other MIS function with high level of automation of manual function
Tools which collate all relevant information at point of decision enabling informed decision making, with internal check ,control ,logics to enable lower level of skill requirement without lowering quality and efficiency
Project ownership
Well defined has been assigned for project ownership
Ownership cost
Life cycle cost of Product , maintenance , Customization , IT infrastructure, Training

16. ERP implementation - Technical
Platform
SQL server , Visual Basic , .Net
Software
Airline resources Management System ARMS®
Technology
Cutting edge avoiding Bleeding edge
IT infrastructure
Able to operate on low bandwidth network / no network ..

17. ERP implementation - Human Factor
Computer Literacy
No issue in India
Comfort with Technology
Instead of teaching people about computer it is better to teach Software about people .
Individual Insecurity
Benefit to individual for personal growth
Culture
Open transparent culture with high level of integrity

18. Current Status In all Functions of E&M . ARMS is implemented
Document Management Infopormpt implemented
ERP has been audited by Indian CAA for control , security and electronic record keeping and accepted

19. Benefit from good ERP implementation
Establish clear streamline process with proper integration with related functional department
Data integrity / avoid duplication / real time
Able to convert data into information which can be used for decision making
Decimation of information
Process become person independent
Proper check and control for process
Standardization of process
Help outsource function with full control and monitoring.
Give financial business model for control
Reduction in manpower

20. HOW TO BECOME MILLIONAIRE IN Aviation START AIRLINE WITH BILLIONS
LOSE
SOME
MILLIONS
BECOME A
MILLIONAIRE!

21. HOW TO BECOME BILLIONAIRE IN AVIATION
START AIRLINE
WITH
MILLIONS
INVEST IN
GOOD
ERP
BECOME A
BILLIONAIRE

22. KINGFISHER
AIRLINES
Thank you