Presentation on theme: "Warranties, Product Liability and Consumer Law"— Presentation transcript:
1Warranties, Product Liability and Consumer Law Chapter 12
2Express WarrantiesA seller’s or lessor’s oral or written promise in connection with a sales or lease agreement, as to the quality, description, or performance of the goods being sold or leased.
3Express WarrantiesUnder the U.C.C., express warranties arise when a seller indicates to the buyer that the goods conform to any affirmation or promise of fact made about the goods.“Sales talk” and matters of opinion or “puffing” are not considered warranties (includes statement of opinions and value of goods).
4Magnusson-Moss ActNo written warranty is required, but if there is it must comply.For an express warranty to be a “full warranty” it must provide unlimited repair or replacement of any defects at no charge to the consumer.Otherwise, a “limited warranty” is any warranty which does not meet all of the requisites for a full warranty.
5Implied WarrantiesA warranty imposed by law or by implication or inference from the nature of the transaction or the relative bargaining positions or circumstances of the parties.
6Implied Warranties Good Title No Liens Fitness for a Particular Purpose(These warranties apply to all sellers)
7Implied Warranties Merchantability (Fit for Normal Use) No InfringementsPrior Dealings or Trade Custom(These warranties only apply to merchants)Merchant defined under the UCC as a person who deals in the kind of good involved in the contract or a person who himself out as having a particular skill or knowledge peculiar to the practices or use of the goods
8Disclaimers Of Warranties Waiver of Express WarrantyAny oral or written express warranty may be disclaimed by a clear and conspicuous written disclaimer which is called to the buyer’s attention at the time the contract is formed.
9Disclaimers Of Warranties Waiver of Implied WarrantyDisclaimer must be clear and conspicuousAS IS or WITH ALL FAULTSSpecifically mention “merchantability” if for implied warranty for merchantability*Concept of unconscionability applies
10Strict Product Liability A manufacturer, distributor or seller of goods will be strictly liable, regardless of intent or negligence, for any personal injury or property damage to consumers, users, and by-standers caused by the goods it manufactures, distributes or sells.
11Strict Product Liability Requirements -- Plaintiff must show:Product was defective when the defendant sells itDefendant is in the business of selling productThe product must be unreasonably dangerousProximate causeDamagesGoods were not changed between the time that they were sold and when injury occurs
12Strict Product Liability Unreasonably Dangerous--The product is dangerous beyond the expectation of the ordinary consumer-There was a commercially feasible less dangerous alternative that was not produced.Can be due to: Manufacturing DefectsDesign Defects , orInadequate Warning
13Strict Product Liability DefensesProduct MisuseAssumption of the RiskCommonly known dangersKnowledgeable user
14Other Consumer Protection Laws Deceptive Trade Practices Act (DTPA)Deceptive Advertising- occurs when a reasonable consumer would be misled by the ad“Bait and Switch” advertising(fails to show the advertised item, fails to have sufficient quantity, fails to reasonably deliver, or discourages salespeople from selling- FTC can issue cease and desist or require counteradvertising
15Other Consumer Protection Laws Telemarketing -- cannot use automatic dialer (or fax without permission- must inform that it is a sales call- must inform of total cost of goods and whether a sale is final and non-refundable- must take consumer of call list if asked
16Other Consumer Protection Laws Fair Packaging & Labeling Actname of manufacture or distributionnet quantities and contents
17Other Consumer Protection Laws Door-to-Door Sales- “cooling off period”Mail order sales- must ship orders within time specified in catalog and notify if they cannot-Unsolicited sales attempts by shipping goods become gifts
18Other Consumer Protection Laws Truth in Lending Act (“TILA”)Regulation Zrequires disclosures in loan transactions, standardized interest rates, etc.applies to loan transactions with more than four installmentsEqual Credit Opportunity ActCredit Card Rules
19Other Consumer Protection Laws TILA Credit Card Rules$50 Maximum for unauthorized use (0$ if Card improperly issued)See new rules (page 383)
20Other Consumer Protection Laws Fair Credit Reporting Actright to see credit reportsright to include explanationFair Debt Collection Practices Actprohibits late night calls, contacts at work, fake court proceedings, etc.
21Warranties, Product Liability and Consumer Law End of Chapter 12