Presentation on theme: "Is Outsourcing Fool’s Gold?"— Presentation transcript:
1Is Outsourcing Fool’s Gold? Group F:Sara CisnerosWanda Di MaggioGregory GonzalezCinthia Rojas
2Question 1Hiring an organization’s existing IS staff is common practice when starting a new outsourcing arrangement. What are the advantages of this practice to the outsource vendor? What are the advantages to the organization?
3Advantages for the Outsource Vendor It allows this same outside vendor the opportunity to play an impromptu “midlevel management role where they can assess, and evaluate the productivity and necessity of each employee.It targets those IS staff members who are not productive or skilled enough for termination.Another advantage to outsource vendors is that it get their first-level employees by hiring those from the organization.
4Advantages to the Organization One advantage to the organization that engages in outsourcing is that it can save money.Obtain expertiseAvoid management problemsFree management timeRisk reduction
5Question 2Suppose you work for an outsource vendor. How do your respond to the charge that your managers care only about how they appear to their employer (the outsource vendor), not how they actually perform for the organization.
6The outsourcing vendor managers are likely evaluated on how well they manage (or reduce) the costs of their part of the organization while following the outsource vendor’s profit generating procedures. Most outsourcing agreements include service level agreements (SLA’s) which require a minimum level of performance from the outsourcing vendor for the customer.Often these agreements also include financial penalties if the vendor does not perform well enough. So if they do not perform well, their employer may incur financial penalties from not meeting SLA’s.This negatively affects the manager’s appearance. Even if the manager’s top priority is managing their appearance to their employer, how they perform affects a big part of that appearance. In other words, they need to be concerned with both.
7Question 3Consider the statement, “We can’t figure out how to manage an important function in our company , so you do it!” Do you agree with the sentiment of this statement? If this is true, is it necessarily bad? Why or why not?
8I personally do not agree with this sentiment. However everybusiness situation is different andin some cases, hiring anothercompany to do something acompany does not know how tois a good thing. I think what it boils down to is a cost comparison, that is, the company that can’t “figure out how to manage an important function in our company…” needs to decide whether it is more economically sensible to hire outside of its ranks or try and used its internal skill sets (employees) to get the job done. Each case is different.
9Question 4Explain how it is possible for an outsource vendor to achieve economies of scale that are not possible for the hiring organization. Does this phenomenon justify outsourcing? Why or why not?
10It is possible for an outsource vendor to achieve economies of scale that are not possible for the hiring organization because the outsource vendor services multiple companies like the hiring organization and thus is able to reach economies of scale much more quickly and easily due to the sheer volume of business they are conducting in their specific field.Yes this phenomena justifiesoutsourcing because it encouragesfocus on the business core of thecompany so that its resources arenot wasted doing a job (like runninga cafeteria) that it does not haveskilled employees (like cooks for ex.)to manage.
11Most definitely this phenomena justifies outsourcing because it constantly increases the economies of scale of the outsourcing vendor, and traditionally, such increases bring along with them streamlined processes of doing the business which increase productivity and a host of other good business behaviors.
12Question 5In what ways is outsourcing IS infrastructure like outsourcing the company cafeteria? In what ways is it different? What general conclusions can you make about infrastructure outsourcing?
13It is similar because the task being outsourced is not the main FOCUS or BUSINESS of the company- just something peripheral like providing food for workers at a company cafeteria.Outsourcing is a great way to streamline a companies business.It also is great for enhancing the peripheral factors that attract employees to a company such as the fact that the company has a great cafeteria (which they outsourced to a premier catering company).