Key FindingLesson learnedFeed Forward Severe traffic jams on some unaffected main routes Traffics clogged highways out of the flooded areas. Provide necessary travel information, esp all possible alternative routes. Recover some linkages.
Highway 340 Recovery Reclaim Highway 340, an alternative linkage to the southern part of Thailand
Transportation in the city Key FindingLesson learnedFeed Forward Road transportation was limited. The water levels were too high for vehicles to travel on some linkages. Provide effective multi-modal transport.
25 Packing Station Storage Area Receiving Shipping Pull to packing station Unorganized Functions and Flows Packing Station PULL
High stockpile of donated basics Key FindingLesson learnedFeed Forward Huge inventory in the relief operations center Product mixing in survival bags The operations were not well- organized. Adjust the layout and associated process. Change from Pull to Push process.
27 To-Be Functions and Flows Reserve storage for large items Canned food Station Bagged rice Station Inspection and sortation ReceivingShipping Direct putaway to reserve Cross-docking Accumulation, packing and utilization Other basics Bag Station Replenishment PUSH Push to sortation
Key FindingLesson learnedFeed Forward Redundant aid provisions on certain areas, while none on some areas. Lack of coordination among different actors Lack of information sharing Set up a single agency with adequate authority in coordinating the delivery of aid. Provide centralized information management system Redundancy in Aid Provisions
Key FindingLesson learnedFeed Forward Shortage of supplies in retail stores Flood warning caused panic buying. Retail distribution centers are in the flooded areas. Carefully release flood warning Rely more on direct shipment rather than all via DC.
32 Suppliers Stores All via DC Local shop Modern Distribution Network for Retailers Local shop
36 Disruptions to Manufacturing Supply Chain SuppliersManufacturersDistributorsRetailersCustomers Supplier Plant DC R R R R R R CUSTOMERSCUSTOMERS Key FindingLesson learnedFeed Forward Disruptions to manufacturing supply chains Most SC rely on a single supplier for a certain component of a product to gain the economies of scale. Manage risk by having multiple suppliers. Supplier
Interesting Findings Victims refused to transfer to the temporary shelters provided. Social network helped transferring and sharing real-time information on the situation Thai army played a critical role in relief operations and aid deliveries.
Remaining Challenges How to encourage affected people to move to provided shelters How to effectively manage overloaded information and coordinate aid delivery How to provide fast and seamless multi-modal transport How to provide useful routing guidance