2. DEVELOPING A MULTI- AGENCY TABLETOP EXERCISE David Y. Whitaker Memphis Fire Department Memphis International Airport

3. FAR 139 Tabletop Exercise 2004

4. Administrative Issues Cell-phone, radio, and pager etiquette Laser pointers BreaksRestrooms Smoking areas Refreshments

5. Agenda 0800-0900 Opening Remarks Introductions Guest Speakers 0910-0930 Tabletop Introduction 0930-1130 Virtual Tabletop 1130-1200 Closing Remarks & Questions

6. Introductions: Name Name Title Title Organization Organization

7. Review of the AEP Clarity of current plans, policies, and/or procedures. Consistency of plans, policies, and/or procedures across agencies or jurisdictions. Determining who has the authority to take a specific action (e.g., order an evacuation) or the procedure required to act.

8. Review of the AEP (cont.) Adequacy of coordination or cooperation between agencies. Sharing of information among agencies. Ensuring that the AEP has been updated or new policies or procedures have been developed to address new issues.

9. Tabletop Introduction Training-based tabletop which will include a review of current procedures. Training-based tabletop which will include a review of current procedures. Audience – Please follow along in the AEP. Audience – Please follow along in the AEP. More than one annex of the AEP may be used at any given time. More than one annex of the AEP may be used at any given time.

10. Tabletop Introduction (cont.) Time shifting will be used. Time shifting will be used. Scenario information may be incomplete. Scenario information may be incomplete. Debates will be held to a minimum. Debates will be held to a minimum. Inter-agency coordination is strongly recommended. Inter-agency coordination is strongly recommended.

11. Tabletop Introduction (cont.) Laser pointers may been used when the left screen displays an overhead image. Laser pointers may been used when the left screen displays an overhead image. Everyone may participate! Everyone may participate! Questions? Questions?

12. Weather Heavy rains in the past week. Heavy rains in the past week. Current conditions: Light thunderstorms with light to moderate rain. Current conditions: Light thunderstorms with light to moderate rain. Winds SW @ 15 knots gusting to 25. Winds SW @ 15 knots gusting to 25. Temperature: 45 degrees. Temperature: 45 degrees.

13. Friday, 5:20 PM Evening bank of air carrier arrivals has just started. Evening bank of air carrier arrivals has just started. Runways 18R and 18L are used for arrivals. Runways 18R and 18L are used for arrivals. Runways 18C and 27 are being used for air cargo and military departures. Runways 18C and 27 are being used for air cargo and military departures.

14. 5:20 PM There are already 3 international flights being processed in the FIS. There are already 3 international flights being processed in the FIS. Holiday weekend Holiday weekend Homeland Security Advisory System: Homeland Security Advisory System: High Threat - Level Orange

15. Initial Notification 5:25 pm 5:25 pm French Air Flight #2004 was en-route from Paris (CDG) to Dallas –Forth Worth (DFW) when several passengers became combative with the flight attendants. The a/c was 40 miles north of MEM at 30,000 feet. French Air Flight #2004 was en-route from Paris (CDG) to Dallas –Forth Worth (DFW) when several passengers became combative with the flight attendants. The a/c was 40 miles north of MEM at 30,000 feet.

16. Emergency Request

17. 5:28 PM The pilots are unable to contact any flight attendants and they are hearing lots of screaming from the main cabin to include several passengers shouting in a foreign language. The pilots are unable to contact any flight attendants and they are hearing lots of screaming from the main cabin to include several passengers shouting in a foreign language. The only thing that is understood is several people screaming AZF! The only thing that is understood is several people screaming AZF!

18. French Air #2004 requested emergency landing from FAA ATC. Descends at 3000 feet and is cleared to land on Runway 18R. French Air #2004 requested emergency landing from FAA ATC. Descends at 3000 feet and is cleared to land on Runway 18R.

19. Flight Info French Air #2004 has 260 SOBs (2 pilots, 8 flight attendants and 250 passengers) French Air #2004 has 260 SOBs (2 pilots, 8 flight attendants and 250 passengers) French Air #2004 is an A340-200 with 2 hours fuel remaining. French Air #2004 is an A340-200 with 2 hours fuel remaining. French Air has an alliance with a local airline but there are no international gates available. French Air has an alliance with a local airline but there are no international gates available.

20. Combative Passengers FAA / ATC FAA / ATC Airport Communications Airport Communications Airport Police Airport Police Airport Operations Airport Operations FBI FBI TSA TSA Airline Airline

21. Mayday

22. FAA Tower Controller attempts several times to contact French Air Flight #2004 but there is no response. A/C continues on course to Runway 18R. A/C continues on course to Runway 18R. There is no change in transponder codes. There is no change in transponder codes.

25. 5:32 PM

26. Disposition

28. View from Station 40

29. 5:34pm MFD (Station #40) first on scene at 5:34pm MFD (Station #40) first on scene at 5:34pm Airport Ops on scene at 5:35pm Airport Ops on scene at 5:35pm Airport Police and ARFF units on scene at 5:37pm Airport Police and ARFF units on scene at 5:37pm No one is able to contact the pilots. Emergency slides have been deployed on the right side of the a/c. Egress is slow due to the winds and the evacuated passengers are very disoriented.

30. SERP

31. Hazards Construction Material – Aluminum, Titanium, Magnesium, Plastic, Rubber, Composites, ect. Biological – Body Parts, medical shipments, chemicals Haz-Mat – Jet Fuel, Dangerous Goods

32. Safety Personal Protective Equipment; SCBA, Proximity, Chemical, or Structural Suits. Personal Protective Equipment; SCBA, Proximity, Chemical, or Structural Suits. Personnel and Equipment Accountability; Report thru IMS, no freelancing. Personnel and Equipment Accountability; Report thru IMS, no freelancing. Two-In / Two-Out; OSHA Requirement, Two-In / Two-Out; OSHA Requirement,

33. 5:41 PM Paramedics start triage. Paramedics start triage. EMTs advise Mother will not leave Incident area. She is searching for her lost child. EMTs advise Mother will not leave Incident area. She is searching for her lost child.

34. Medical 1 st Ambulance M.C./Triage 1 st Ambulance M.C./Triage 2 nd AmbulanceTriage 2 nd AmbulanceTriage 3 rd AmbulanceTreatment 3 rd AmbulanceTreatment 4 th AmbulanceTransport 4 th AmbulanceTransport 5th Plus Transporting 5th Plus Transporting

35. METTAG Priority I Critical, in need of immediate care / transport Priority II Serious, but care and transport is delayed until AFTER all Priority Is are transported.

36. METTAG (cont.) Priority III Emergency transportation is not necessary Priority 0 Move to morgue after all viable souls have been treated and transported.

37. METTAGSMETTAGS

38. Heliport Level to within 10* Level to within 10* 300 from Patient Location 300 from Patient Location Day 100 x 100 Day 100 x 100 Night 200 x 200 Night 200 x 200 One light on each corner and 5 th in wind One light on each corner and 5 th in wind

39. 6:02 PM Medical advises Command that there are 170 casualties: Medical advises Command that there are 170 casualties: Priority 1 – 40 Priority 1 – 40 Priority 2 – 60 Priority 2 – 60 Priority 3 – 70 Priority 3 – 70

40. 6:11 PM 90 Fatalities: 90 Fatalities: 10 crew members 10 crew members 71 passengers in the main cabin 71 passengers in the main cabin 9 occupants of vehicles 9 occupants of vehicles

41. 6:15 PM Thunderstorms have started. Thunderstorms have started. Evacuation is complete. Evacuation is complete. All of the fires have been suppressed. All of the fires have been suppressed. Airport Command Center is opened with minimal staffing. Airport Command Center is opened with minimal staffing.

43. Mass Casualty Airport Communications Airport Communications Airport Operations Airport Operations Memphis Fire Department Memphis Fire Department Airport Police Airport Police EMA EMA Memphis Police Memphis Police Mutual Aid - Law Enforcement Mutual Aid - Law Enforcement Mutual Aid - Fire Department Mutual Aid - Fire Department

44. Mass Casualty (cont.) Airline Airline FBI FBI Customs and Border Protection Customs and Border Protection Airport Maintenance Airport Maintenance Media / Public Relations Media / Public Relations Hospitals / Hospital Wing Hospitals / Hospital Wing American Red Cross American Red Cross FAA / NTSB FAA / NTSB

45. 6:03 PM All of the major networks are at the corner of Shelby Drive and Airways Blvd and are requesting access to the scene. All of the major networks are at the corner of Shelby Drive and Airways Blvd and are requesting access to the scene. Several news choppers are attempting to over fly the accident. Several news choppers are attempting to over fly the accident. Local news media want a briefing on the cause of the accident. Local news media want a briefing on the cause of the accident.

46. 6:05 PM Approximately 1000 gallons of Jet A have leaked from the right wing onto Shelby Drive. Approximately 1000 gallons of Jet A have leaked from the right wing onto Shelby Drive. An unknown quantity of Jet A may have entered the storm water drains on Shelby Drive along with the rainwater. An unknown quantity of Jet A may have entered the storm water drains on Shelby Drive along with the rainwater.

47. 6:08 PM News media and concerned citizens have overwhelmed the Airport Communications Center phone lines rendering them unusable for outgoing calls. News media and concerned citizens have overwhelmed the Airport Communications Center phone lines rendering them unusable for outgoing calls. Cell sites in the area have been overwhelmed by usage. Cellular phones become unusable on scene. Cell sites in the area have been overwhelmed by usage. Cellular phones become unusable on scene.

48. 6:15 PM Several clergyman are attempting to access the scene to provide last rites to the victims. Several clergyman are attempting to access the scene to provide last rites to the victims.

49. 6:30 PM Local Airline Management briefs the ACC that they are setting up a Family Assistance Center for French Air. Local Airline Management briefs the ACC that they are setting up a Family Assistance Center for French Air.

50. Golden Hour Opportunity to minimize early and late deaths in the hour following the trauma by aggressive resuscitation and surgical intervention. Opportunity to minimize early and late deaths in the hour following the trauma by aggressive resuscitation and surgical intervention. 5:32pm – 6:32 pm 5:32pm – 6:32 pm 40 Priority 1s triaged, transported and medical treatment started? 40 Priority 1s triaged, transported and medical treatment started?

51. 6:35 PM Rescue workers are complaining of dehydration, hunger and a number of them are emotionally distraught. Rescue workers are complaining of dehydration, hunger and a number of them are emotionally distraught. Many of the walking wounded are emotionally distraught. Some of the walking wounded are delirious since they cannot locate family members. Many of the walking wounded are emotionally distraught. Some of the walking wounded are delirious since they cannot locate family members.

52. 6:55 PM Medical advises they needs French speaking interpreter to communicate with injured Patients.

53. 8:30 PM Removal of deceased victims Removal of deceased victims Morgue Morgue The Medical Examiner has released the 90 fatalities for transport.

54. Review AEP New procedures for TSA New procedures for TSA New procedures for handling fires at fuel storage areas New procedures for handling fires at fuel storage areas Updated contact and resource info Updated contact and resource info

55. Questions? Comments ?

56. Last Thought…. The world is a dangerous place to live, not because of the people who are evil, but because of the people who dont do anything about it. Albert Einstein

57. DEVELOPING A MULTI- AGENCY TABLETOP EXERCISE David Y. Whitaker Memphis Fire Department Memphis International Airport