1. © 2004 Outblaze Limited - All Rights Reserved. 1 Richard Bye VP, Sales & Corporate Development, EMEA

2. © 2004 Outblaze Limited - All Rights Reserved. 2 Agenda Introduction to Outblaze & Our Pedigree Working for a Hong Kong Company Thing to Be Aware of 50 Years of Autonomy The Wests Perceptions

3. © 2004 Outblaze Limited - All Rights Reserved. 3 Outblaze – The Brand Behind the Brand Private Company, founded 1998 Global provider of outsourced email & Related services –40m Mailboxes under management today –30m mailboxes receive perimeter Security Services –20m people receive community services –500k domains –~100bn messages per month Customers: Large Corporates, Telcos, Portals, ISPs, Registrars, Universities Over 100 employees in 7 countries: Hong Kong (HQ), United States, Canada, United Kingdom, China, Philippines, and India, as well as several more satellite offices Shareholders: –Pacific Century CyberWorks (PCCW) –Scottish Investments –Lotus Asset Management –Management of Outblaze –Employees Cash flow positive Profitable Dream Cortex, Active8 Advertising and Typhoon Games are related companies

4. © 2004 Outblaze Limited - All Rights Reserved. 4 Working for a Hong Kong Company Perception is Reality What am I comparing it to? Where & for who have I worked? –Infocheck Equifax - Senior Manager UK & US Dev in US –TTYL – Country Manager & European Alliance Manager Norway & Europe Dev in Norway –Critical Path – Hosted Sales Director, EMEA Europe & US Dev in US –Outblaze – VP Worldwide Dev in HK, India, Phillipines & Vietnam

5. © 2004 Outblaze Limited - All Rights Reserved. 5 Ethos –Uncluttered –Uncomplicated –Straight Forward Approach –WILL give you what you want, when you need it –No fear of suggesting the best way –Not at all Greedy –Unpolitical –Everything happens in their stride –Feeling of Stress-less-ness –Great environments to work –Fabulous team ethics Effort –Unparalleled creativity and effort when given a challenge and deadline to perform –Never missed a deadline –Will work until its done –Enthusiastic Working for a Hong Kong Company

6. © 2004 Outblaze Limited - All Rights Reserved. 6 Working for a Hong Kong Company Expertise –Highly Educated workforce –Creators of solutions –Incubation centres –Knowledge Centres –Empowerment 24/7 –Reliable –Highly responsive –Scaleable –Always On

7. © 2004 Outblaze Limited - All Rights Reserved. 7 Things to Be Aware of Ensure payment Terms are Agreed What do you need to do to get paid? Use a local agent – contacts are everything in China The Island Effect – many people get to and from work on boats, therefore they have specific deadlines

8. © 2004 Outblaze Limited - All Rights Reserved. 8 Things to Be Aware of The meaning of Numbers –0 symbolizes non-existence, completeness and the divine that, having no beginning or end, is eternal and so symbolized by a circle –According to custom, odd numbers symbolize the bright male yang, and even numbers the dark undefined female yin –1 – Honour, Leadership and Permanent Development - I need, I will, I want –2 - Two means to double, and is the number of cooperation and balance between yin and yang –3 - makes everything possible. It is the number linked to luck and success, it unites heaven, earth and man. –4 and 49 (7x7) are unlucky numbers people will avoid since the former implies death and the latter means gone. (14 – I want to die) –5 - is popular in Chinese culture because of the five philosophical elements - water, metal, wood, fire and earth. –6 ('Liu) implies that everything about you will go smoothly. –7 Universally a Good Number - As they see it, at 7 months old a girl infant gets her first teeth, at age 7 her second teeth appear, at 14 - 7 doubled - she begins to menstruate, and at age 49 (7 squared) her reproductive years are generally over –8 (Ba) means to make a great fortune in the near future. Also 8 is of great importance to a man. A boy gets his first teeth when he is 8 months old, loses and replaces them when he is 8 years old, at 16 he reaches maturity, and at 64 (8 squared) his sexual power leaves him. –9 ('Jiu) implies everlasting - Nine is the best number because it contains characteristics of all the others. It is complete and needs no other digit to be perfect as it is the last stage of everything. Combinations, Connections and Expectations

9. © 2004 Outblaze Limited - All Rights Reserved. 9 Things to Be Aware of Local Mannerisms: –Never hand anything over with 1 hand – always give with both –Never make notes on, or place in your pocket, someones business card – personal insult –Never reach across food at the table (thats why the spinning wheel exists) –Never turn the wheel whilst someone else is serving themselves –Be very aware of your facial expressions Lucky Animals: –Ancient Chinese people invented the 10 Heavenly Stems and 12 Earthly Branches for chronological purposes. However, since most people were illiterate, 12 animals were designated to symbolize the 12 Earthly Branches. –Rat, Ox, Tiger, Rabbit, Dragon, Snake, Horse, Sheep, Monkey, Rooster, Dog and Pig successively named by Buddha –Cats kill rats

10. © 2004 Outblaze Limited - All Rights Reserved. 10 50 Years of Autonomy Agreement between British Government and Peoples Republic of China on 19 th December 1984 From 1 July 1997, Hong Kong became a Special Administrative Region (SAR) of the 7 th National Peoples Congress (NPC) division of the People's Republic of China (PRC) enjoying a high degree of autonomy "one country, two systems – the socialist system and policies shall not be practiced in HKSAR for 50 years The regional flag of the Hong Kong Special Administrative Region - a red flag with a bauhinia highlighted by five star-tipped stamens

11. © 2004 Outblaze Limited - All Rights Reserved. 11 50 Years of Autonomy The HKSAR remains a free port, a separate customs territory and an international financial centre. Its markets for foreign exchange, gold, securities and futures shall continue. There shall be free flow of capital. (BL Articles 109/112/114/116) The Hong Kong dollar, as the legal tender in the HKSAR, shall continue to circulate. The authority to issue the currency shall be vested in the HKSAR. (BL Article 111) The HKSAR shall pursue the policy of free trade and safeguard the free movement of goods, intangible assets and capital. (BL Article 115) The HKSAR shall be authorized by the CPG to continue to maintain a shipping register and issue related certificates under the name "Hong Kong, China". Private shipping businesses and shipping-related businesses and private container terminals in the HKSAR may continue to operate freely. (BL Articles 125/127)

12. © 2004 Outblaze Limited - All Rights Reserved. 12 The Wests Perceptions Hong Kong is Expensive "I'm still deciding. I'm not too keen on supporting a dictatorship country. I don't buy anything made in China... and I have a hard time making my conscience work with your company. I'll talk to a few friends and get some more input. – [Major FTP vendor] Theres no benefit to outsourcing to Hong Kong Connectivity will be poor

13. © 2004 Outblaze Limited - All Rights Reserved. 13 Summary Benefits Economies of scale of China within the HKSAR –Purchasing Power –Low Infrastructure Costs –Low Staffing Costs –Low Property Costs –Knowledge English Language Speaking –English is an official language –Faster Projects –Better Understanding –More Accurate Work Fantastic Environment to Work (& Visit) Aligned with Western Practices & Expectations Far more advanced than youd imagine – benefit your company by embracing the opportunities and expanding your own horizons

14. © 2004 Outblaze Limited - All Rights Reserved. 14 Thank you Richard Bye – 07989 443113