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ESRI Licensing in the ELA Environment George Heine, BLM Vanessa Smith, ESRI/USFS.

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Presentation on theme: "ESRI Licensing in the ELA Environment George Heine, BLM Vanessa Smith, ESRI/USFS."— Presentation transcript:

1 ESRI Licensing in the ELA Environment George Heine, BLM Vanessa Smith, ESRI/USFS

2 ArcGIS 9 Products Desktop Products Server Products (Developer Products)

3 License Managed Products – Concurrent Use Model – Requires Hardware Key/HostID/MACaddress and License File (*efl9) Registered Products – Requires a reg. number and Authorization file (*esu9,*.ecp)

4 (Unregistered Products) Arc Reader ArcGIS Explorer

5 Licensed Managed Products ArcGIS Desktop ArcInfo Workstation Extensions

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7 Demonstration

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14 Single Use (Registered Products) ArcGIS Server (ArcGIS Engine) ArcSDE ArcIMS Extensions

15 Concurrent Use Need only one license manager on the network Either Windows or Unix (Solaris, Linux, AIX) License Server must have unique hostID (sentinel key/planar ID/MAC address) LM and ArcGIS Desktop on same machine

16 Server Products Authorized through Post-Installs – Software Authorization Wizard – Each installation requires a unique authorization file – Server must be connected to Internet – At end of installation, click Register Now – Keycode (.ECP) files ed

17 Demonstration

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22 ArcGIS Server Licensing Each ArcGIS Server Object Container requires a unique authorization file 3 Editions: Basic, Standard, Advanced 2 License Levels: Workgroup, Enterprise

23 ArcGIS Engine

24 License Manager Tools Windows: – Use LMTOOLS – Start\Programs\ArcGIS\License Manager\LM Tools – (requires admin access) Unix: – /lmutil [lmhostid, lmstat, lmreread]

25 Using Environment Variables [:port] Failover networkstandalone not working at BLM (ESRI Trouble Ticket #705086)

26 Common license manager problems You are not licensed for (product name) – The license manager you are referencing must include a valid product feature and have a license available for checkout – Use the Desktop Administrator to view license availability

27 License server errors cont Cannot connect to license server – Several causes for this error related to the license server – Contact the license server administrator for assistance (CHD for Forest Service) – If you are using a hardware key, verify the key is plugged in and the ArcGIS license manager service is Started (Start -> Control Panel->Administrative Tools -> Services -> ArcGIS license Manager Service) – Set FLEXLM_timeout variable in 9.3 for slow network connections

28 License server errors cont License connection lost – All ArcGIS software applications maintain a connection with the license manager – If the connection is lost (network problems, server goes down) an error message is displayed – A reconnection attempt is made two minutes after you click OK and repeated up to five times. – Set FLEXLM_Timeout variable for 9.3 for slow network connections

29 License manager errors cont Your (product name) license has expired – Evaluation licenses have a time-out date – Time-out error messages will display starting 15 days prior to expiration

30 Troubleshooting hardware key errors Verify the key is installed Verify the ArcGIS license manager software is installed Verify the ArcGIS license manager service is Started (Start -> Control Panel -> Administrative Tools -> Services -> ArcGIS license manager service) Verify the license manager is set in the Desktop Administrator or using the ArcGIS license manager environment variable


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