Presentation on theme: "Business Growth Tools Galileo ViewTrip. What is Galileo ViewTrip? A web-based itinerary tool which enables travellers to view, print and email itineraries,"— Presentation transcript:
What is Galileo ViewTrip? A web-based itinerary tool which enables travellers to view, print and email itineraries, e-ticket receipts or electronic expense receipts for any bookings created in either Galileo or Apollo. This information is available 24 hours a day 365 days a year.
Available in 23 languages Arabic Bahasa Malay Brazilian Portuguese Czech European Spanish European French German Greek Hungarian Japanese Korean Latin American Spanish Portuguese Russian Simplified Chinese Slovak Thai Traditional Chinese Turkish U.K. English U.S. English
Galileo ViewTrip – Features and Benefits Enhances CustomersImproves EfficiencySave Time The additional languages capabilities enable agents to offer ViewTrip to an expanded customer base Agents can improve their service and reduce costs by redirecting travellers to this site for enquiries about their itinerary As ViewTrip provides seamless access to both GDS and Galileo Leisure itinerary content, customers only have to go to one website to see everything they have booked. Accessible anywhere, any time online, so when travellers are abroad and want to recheck their next flight, there is no need for them to call the agent Reduces agency administrative costs as no electronic tickets and no itineraries need to be posted or faxed Real-time changes to any itinerary booked with a Galileo or Apollo agent are available on a 24 hour basis through secure on-line access Itinerary and e-ticket receipt are automatically generated which can be accessed directly by the customer or emailed by the agent. The destination information reduces customer queries and calls to an agency, enabling agents to focus on revenue generating activities
Accessing ViewTrip – Screenshot To access ViewTrip: enter Galileo or Apollo reference and travellers surname. Select preferred language Select country of residence and display preferences – time, temperature, font size.
Click on the links to access the itinerary summary, e-ticket receipt and electronic expense receipt. Results Screen – Itinerary detailed Screenshot Links to currency converter and weather Links to ViewTrip branded destination content