0. AZNet II – Arizona Network
STEERING COMMITTEE
July 16, 2012

1. AZNet II – Arizona Network
Agenda
Opening Remarks – Gary Hensley
Introductions – Gary Hensley & Hank Adams
Transition Update – Gary Hensley/Jennette Wilkins on Billing
Moratorium Update – Pam Dreyer
LAN Switch Management & Refresh - Gary Hensley
Network Seat Billing – Suzan Tasvibi-Tanha
On-Boarding Process – Ed Yeargain
AZNet II Voice & Network Implementation – Hank Adams
Solar Winds – Demonstration – Justin Buker
Remedy – Demonstration – Brian Bayne
Closing Remarks

2. AZNet II – Arizona Network
Transition Update
CenturyLink will transition as the sole provider as of August 1, 2012
Transition activities include:
Administrative
Operational
Billing
Open MACs and Projects

3. AZNet II – Arizona Network
Billing
Final AZNet COP Billing
Will be included on the Telesoft August invoice, available around 8/16
Please open a Remedy TEM ticket immediately for any disputes
Plan to identify resolution to existing Seat, Per Occurrence and MAC disputes involving Black Box by 7/31
First AZNet II Billing
Will be included on the Telesoft September invoice, available around 9/18
Existing Seats will be mapped to new Voice Seat types. Each applicable Voice Seat will also include a Network Seat

4. AZNet II – Arizona Network
Moratorium Update
New Project Guidelines:  Effective 7/1/12 – New Remedy tickets for Projects will be held until the transition to the new AZNet II contract on 8/1/12.
New RFI Guidelines:  Effective 7/1/12 – New Remedy tickets for Request for Information that involve AZNet services and equipment will be held until the transition to the new AZNet II contract on 8/1/12. 
New MAC Guidelines:  Effective 7/23/12 – New Remedy tickets for Moves, Adds and Changes will be held until the transition to the new AZNet II contract on 8/1/12.
NOTE:  Effective 7/1/12 – MACs involving equipment purchases will be reviewed to ensure equipment can be received and installed by 7/31/12.
Existing Projects in Process – all existing Projects must be completed by 7/31/12.
Hard stop on all request with the exception of repairs is 7/23/2012

5. AZNet II – Arizona Network
LAN Switch Management
The Telecommunications Executive Governance Committee (TEGC) met on July 10, 2012 to discuss and vote on a couple of key issues related to the AZNet II contract. 
LAN Refresh Only vs. LAN Refresh & Management
TEGC  members reviewed and discussed the advantages and disadvantages for both options. 
TEGC voted unanimously for LAN Management and Refresh
2. Network Seat Billing- Details provided later in the presentation

6. AZNet II – Arizona Network
Network Seat Billing
As required by AZNet II contract,  a method had to be adapted  and approved by TEGC to count the Network Seats. 
A subcommittee was established to work on this task,  the following 4 categories were identified as potential options and recommendations presented.
Options:
 # of Active Ports on the LAN switches
# of employees
# of Personal Computers in use by each agency
# of voice seats currently billed
Option 4 was identified to be used for the first 90 days after transition. The subcommittee was task to due further financial analysis on Option 2 and present to TEGC within the first 90 days of the contract, for further discussion or consideration. 

7. AZNet II – Arizona Network
Active Ports on the LAN Switches
Approach: 
Obtain a current inventory of all state LAN switches, with active ports counts
Deduct from the active port count the out of scope device connections: Servers,  printers, alarms, card readers, HVAC monitoring devices
Challenge:
Due to a large number of out of scope device connecting to the LAN Switches, it will be very difficult to validate and maintain an accurate count

8. AZNet II – Arizona Network
Number of Employees
Approach:  
Deducted from the count
employees on 2nd and 3rd shift
employees with primary duties not requiring connection to the IT Network, I.e. Highway Landscape maintenance, Field Inspectors & others
Other Class of FTE's  as identified by the subcommittee
Agency to validate the list, included PON/SubPon information
Challenge:
Agency validation

9. AZNet II – Arizona Network
Personal Computers in Use by Each Agency
Approach:
Obtain a  count of Personal computers by agency
Agency to compile a list, included PON/SubPon information
Challenge:
No central repository for all Personal Computer inventory
Agency inventories reflect devices in spare inventory,  in deployment phase,  in surplus phase
Manual procedure has to be developed and implement by the contractor and  agencies to validate and maintain an accurate count

10. AZNet II – Arizona Network
Voice Seats Currently Billed – Interim (first 90 Days)
Approach:
Obtain current inventory from the TEM Provider
Only count the Analog, digital/IP seats( ACD included)
Create a duplicate for each item and label as Network Seat
Use the current PON/SUBPON identified by the agencies
Challenge:
Validation of the acceptable seats, which is being performed by EIC

11. AZNet II – Arizona Network
Security Privacy and Risk (SPR) Onboard Process
EIC will notify SPR of AZNet II candidates after they successfully pass the CenturyLink background check
Background check and required security training courses will be initiated simultaneously by SPR
SPR will administer security training
SPR will initiate the State background check

12. AZNet II – Arizona Network
Security Training Workflow

13. AZNet II – Arizona Network
SPR Security Training Process
EIC notifies SPR of potential candidate
SPR creates account in ERMA to assign a EIN
Candidate will be required to complete training and pass exam (70%)
Security and Privacy Awareness Training (SPR )
System and Network Admin (SPR )
HIPAA Privacy and Security Awareness Training (SPR3120)
Stop UNAX In Its Tracks
Safeguarding Federal Tax Information
Any additional training an agency may require

14. AZNet II – Arizona Network
Candidates are required to show proof of completion by ing exam certificate to SPR
SPR will keep updated spreadsheet of candidates, completed training and /phone contact information
SPR will notify EIC when courses have been successfully completed

15. AZNet II – Arizona Network

16. AZNet II – Arizona Network
SPR Background Check Process
Prospective candidates must pass CenturyLink background check before being sent to EIC. EIC will then notify SPR of candidates
SPR (working with HR) initiates fingerprinting/background check with Capital Police (or local police if candidate is remote)
Local candidates will have fingerprinting done by Capital Police
Remote candidates will receive an authorization form and fingerprint card via FedEx from SPR and have it completed by local authorities. The signed form and fingerprint card will be mailed by to SPR when completed
ADOA, DPS and Gaming receive results of candidate background check
If candidate receives approval the on-boarding process continues with EIC (submit security request)
If candidate is denied due to background finding they will not be approved for access

17. AZNet II – Arizona Network
CenturyLink Presentation
AZNet II Voice & Network Implementation – Hank Adams
Solar Winds – Demonstration – Justin Buker
Remedy – Demonstration – Brian Bayne

18. AZNet II – Arizona Network
Closing Remarks