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3 rd IRRB meeting 1. Customer satisfactions 2. Environmental actions 1. Customer satisfactions 2. Environmental actions Director General, Technology Planning.

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Presentation on theme: "3 rd IRRB meeting 1. Customer satisfactions 2. Environmental actions 1. Customer satisfactions 2. Environmental actions Director General, Technology Planning."— Presentation transcript:

1 3 rd IRRB meeting 1. Customer satisfactions 2. Environmental actions 1. Customer satisfactions 2. Environmental actions Director General, Technology Planning Dept. and Research & Development Center East Japan Railway Company Director General, Technology Planning Dept. and Research & Development Center East Japan Railway Company Takashi ENDO

2 Copyright 2006 East Japan Railway Company All rights reserved. 1. Customer satisfactions

3 Copyright 2006 East Japan Railway Company All rights reserved. What is CS in railway?SafetyandStabilitySafetyandStabilityReasonablepriceReasonableprice ConvenienceandComfortConvenienceandComfort

4 Copyright 2006 East Japan Railway Company All rights reserved. Contactless IC card Suica Improvement of Suica function Touch-less gate system More comfort than Suica Anytime Anywhere Anyone Station Gate On train Station Destination Railway information railway service information, time table Business on web site Seat reservation, electronic settlement Design for improved comfort in near-future trains Improving sound insulation of passenger compartments On-board ticket inspection system Improvement of comfort on train Smart Station vision IC cards and wearable tickets Approach by web site Ticket office Convenience and comfort in railway Go easily to a destination Automation of operation management Support for quick return to schedule after disruptions Facilities Network signal control system Application of general IP technology High reliability and cost saving facilities Home Office Higher running speeds Eco-friendliness Speed up Precise information for passengers Transportation

5 Copyright 2006 East Japan Railway Company All rights reserved. Approach by web site About eki-net The JR East Group opened Integrated travel web site on Eki- net, providing improved services including seat and travel package reservations, checking of train schedules and fares, and accessing of information on train operations and tourism. We will tie up with airline and travel companies to establish a brand image for Eki-net as a customer- driven one-stop web site for railways and travel. When "Eki-net" member uses service, it is the service that a point is added to. You can change a point for prizes such as "VEIW gift certificate. When apply in "Eki-net". ticket of Tohoku, Yamagata, Akita, Joetsu, Nagano each Sinkansen reserved seat limited express and departure from a ticket vending machine of JR East, you can get a discount. Eki-net (Web site for railways and travels)

6 Copyright 2006 East Japan Railway Company All rights reserved. Precise information for passengers Cochira terminal Next generation IT sign Information agent Wireless station navigation Information device Suica poster uPost Virtual station

7 Copyright 2006 East Japan Railway Company All rights reserved. IC cards and wearable tickets Development of contactless IC card Suica Suica: Super Urban Intelligent Card 2001 Nov.Introduction into Tokyo metropolitan area 2003 MayCombination with credit card 2003 Oct.Expansion to Sendai and Shinkansen area 2004 Mar.Adding electrical money function 2004 Aug.A mutual use start with other companies 2006 Jan.Mobile Suica service start Present: more than 18 million Suica cards Development of IC card display function Display information such as SF, digital ticket or transfer guidance recorded in Suica when touching automatic ticket gate/ information terminal Attached to Suica Electric paper \ 12, ( ) (9:10 ) A Development of mobile Suica Development of test serverTechnical investigation trial product Performance evaluation of passing automatic ticket gate Investigation with manufacturer and carrier Development of server Development of mobile phone Service start

8 Copyright 2006 East Japan Railway Company All rights reserved. IC cards and wearable tickets Merit of UHF band IC tag compared with Suica Communications distance:Long Transaction speed:Fast Electric wave diffraction:small Aim Touchless gate system Realization of "touch uselessness" gate system more than convenience of Suica Use of UHF band IC tag Merit of touchless gate system No need to touch a ticket over auto gate machine Possibility to navigation function IC chip 7.5cm6cm cm 4.5cm Short band tag 13.56MH Suica UHF band tag 2.45GHz Antenna Image of IC tag Improvement of more convenience

9 Copyright 2006 East Japan Railway Company All rights reserved. Improvement of comfort on train Control unit Noise insulating windows Floating floor construction Improved riding comfort on curves Air-spring strong-car body tilting system (2˚) Solenoid actuator type oscillation absorption system (active suspension) Prevention of car body oscillation Passenger compartment design planed for the near future Improved bogie riding comfort characteristics (comparison of three different types of bogies ) Quieter interior

10 Copyright 2006 East Japan Railway Company All rights reserved. Improvement of comfort on train station A station B station C Automatic ticket checking machine Seat reservation information Seat reservation information server In case of using automatic ticket checking machine in the station No need to Confirm ticket on board Handheld information terminal for a conductor Seat reservation data are updated, every time a train depart the station Packet transmission (Dopa) PDA

11 Copyright 2006 East Japan Railway Company All rights reserved. Support for quick return to schedule after disruptions

12 Copyright 2006 East Japan Railway Company All rights reserved. Speed up (Fastech 360)

13 Copyright 2006 East Japan Railway Company All rights reserved. Electrical interlocking Branch point Optical cable Power supply box Control terminal Power supply cable Electrical interlocking Present Future New signal system with digital technology High reliability and cost saving facilities Aims Reducing signal cables Improving reliability Reducing wiring work Reducing checks Communication with optical LAN Wiring charts Number table(IP number) Concept Effects Improvement of wiring work Reducing wiring tasks Reducing quantity of cables Easy connection work Reducing on-site checks Avoidance of time limitation Support function of check Innovation of signal system

14 Copyright 2006 East Japan Railway Company All rights reserved. Precise information for passengers Alternative line Information Customized for each station Accident Information Visualized Rail Map Central Concourse In Tokyo station Marunouchi Central Gate In Tokyo station - the first real time Alternative Line Information for passengers - Contents and Features

15 Copyright 2006 East Japan Railway Company All rights reserved. 2. Environmental actions

16 Copyright 2006 East Japan Railway Company All rights reserved. New energy system Development of diesel hybrid train Development of fuel cell hybrid train Action to environment and energy Important R&D concepts in East Japan Railway company about environment and energy Harmony with environment Circulation use of resources Prevention of warming by CO 2 reduction Reduction of an environmental pollution material

17 Copyright 2006 East Japan Railway Company All rights reserved. A carbon dioxide discharge A worldwide carbon dioxide discharge (Statistics bureau, ministry of internal affairs and communications) (National institute for environmental studies) A carbon dioxide discharge in Japan The issue of global warming worsens more and more The Kyoto Protocol was in acted in Feb 16 th,2005 (Protocol adoption: Dec 1997) Greenhouse gas reduction target in Japan: 6% reduction compared with 1990 ratio Greenhouse gas reduction is urgent business 2012 target

18 Copyright 2006 East Japan Railway Company All rights reserved. Japans Environment ( CO 2 emissions ) Transport 262 Household 395 Industrial 466 Other 163 Motor Vehicles 231 East 2.39 Other railway companies 4.61 Railways 7 Airplanes 11 Others Bus 53 Aircraft 111 Motor Vehicles 175 Rail (average) JR East Japans CO 2 emissions Million t-CO 2 Japans CO 2 emissions, by sector Comparison of CO 2 emissions Source: Transportation and Environment, Foundation for Promoting Personal Mobility and Ecological Transportation (g-CO 2 /passenger-km) Transport CO 2 emissions, by mode CO 2 emissions of rail overall, JR East Note: All data are for FY2004 The Kyoto Protocol was enacted in February Emission reduction target -6% (compared with 1990 Rails environmental impact per unit of transport is low. However, JR Easts share of total CO 2 emissions among railways overall in Japan is large. The Kyoto Protocol was enacted in February Emission reduction target -6% (compared with 1990 Rails environmental impact per unit of transport is low. However, JR Easts share of total CO 2 emissions among railways overall in Japan is large. JR East is making further efforts to reduce its environmental load.

19 Copyright 2006 East Japan Railway Company All rights reserved. Energy flows of JR East Source: JR East Group Sustainability Report million t-CO 2 Inputs/OutputsSources of electricity Crude oil equivalent 95,000 k ( 3.7 billion MJ ) Electricity 6.24 Billion kWh ( 56.4 billion MJ) Conventional lines 3.10 billion kWh 50% Shinkansen lines 1.15 billion kWh 18% Stations, offices, etc billion kWh 23% Supplied to other companies 0.58 billion kWh 9% 1.44 million t-CO 2 Fossil fuels, etc million t-CO 2 JR East thermal plant 2.67 billion kWh 43% JR Easts hydroelectric plant 0.82 billion kWh 13% Purchased 2.75 billion kWh 44% Conventional lines 29,000 k 31 % Stations, offices, etc. 66,000 k 69 % Energy consumption Railway operation energy is about 74% of all consumption 94% 6% City gas, kerosene, class C heavy oil Diesel fuel, kerosene, class A heavy oil, city gas

20 Copyright 2006 East Japan Railway Company All rights reserved. Evolution of conventional trains in JR East Stainless steel body, light weight bogie, regenerative brakes Light weight stainless steel body, VVVF inverter, induction motor 103 series(1963 ) 205 series(1985 ) 209series(1993 ) 100% 66% 47% Information management with TIMS Reduction of wiring E231 series(2000 ) Old type New type New series Power consumption 103 series = 100% Concept Half of the costs/ weight/ life Concept A new general form train New train information management system Barrier-free promotion Steel body, resistance brakes control, direct current motor E233 series(2006 ) Double system of main devices Person friendly railcar (Universal design, barrier-free)

21 Copyright 2006 East Japan Railway Company All rights reserved. Development design of NE (New Energy) train Diesel trains in JR East: about 530 cars 1. Low energy efficiency 2. Emission and noise 3. Much maintenance 4. Performance of acceleration and braking Concept 1. Harmony with environment Energy saving Reduction of emission and noise 2. Switch to electrical railcar technologies Less maintenance Performance improvement (Target)(Base) EC:17 DC:23 Trends in energy consumed for train operations and train energy consumption per unit of transportation volume Energy consumed for train operations Train energy consumption per unit of transportation volume Diesel hybrid train

22 Copyright 2006 East Japan Railway Company All rights reserved. Development of diesel hybrid train Environmental load reduction –Energy saving of around 20% with regenerative brake –Reduction to half in NOx and PM, by combination with An anti-effluent gas measure engine and hybrid system Application of latest train technology –Realization of less maintenance and performance level same as a electrical train by using common device Hybrid system Light oil Battery Converter Diesel engine Generator Wheel Auxiliary power supply Inverter Motor

23 Copyright 2006 East Japan Railway Company All rights reserved. Diesel Hybrid Train Battery for traction system Driving bogie Running bogie Engine Generator Converter/Inverter CP Engine LB SIV Line braker Radiator Fuel Tank BodyStainless steel (length 20 m) MAX speed 100 km/h Main circuit Hybrid system Control device Traction motor Battery for traction system Generator Engine Series Hybrid System VVVF inverter (IGBT) Induction motor (95 kW×2) Lithium ion battery 10 kWh Induction generator (180 kW) Diesel engine (330 kW/2100 rpm) BogieBolsterless bogie Brake systemElectric command air brake system with regenerative braking

24 Copyright 2006 East Japan Railway Company All rights reserved. Hybrid control system StopDeparture Power runningBraking E Engine G Generator C Converter SIV Static inverter I Inverter B Battery for traction system M Motor W Wheel GI C M M B G I C M SIV M B W W E GI C M M B G I C M M B W W E GI C M M B G I C M M B W W E GI C M M B G I C M M B W W E

25 Copyright 2006 East Japan Railway Company All rights reserved. Diesel hybrid train KIHA 200 series Diesel Hybrid Railcar Koumi line Capacity 117 passengers (Both ends have drivers cabs) Maximum speed100kmh Floor height (Step height) 1130mm (970mm) Rest room A Western style restroom for wheelchair A vacuum-type sanitation device BodyLight weight stainless steel Others LED destination display Guide display inside car Generator and engine for low floor Motor Unification of a main circuit device and assistance power-supply unit Li-ion batteryA rest room for wheel chair Capability for one- man operation

26 Copyright 2006 East Japan Railway Company All rights reserved. Development of fuel cell hybrid train An aim of fuel cell system development All vehicles which JR East holds: approx. 13,000 railcars 1.Further environmental load reduction 2.Realization of a new power system for coping with the fossil fuel drying up (Switch from electricity to hydrogen) 3.Reduction of ground facilities, Effective use of rail space, Scenic improvement along lines

27 Copyright 2006 East Japan Railway Company All rights reserved. Fuel cell hybrid train Battery for traction system Converter/Inverter Fuel cellHydrogen tank Main circuit Hybrid system Series hybrid system Control device VVVF inverter (IGBT) Traction motor Induction motor (95kW×2) Battery for traction system Lithium ion battery (19kWh) Fuel cell 65kW×2 Hydrogen tank 270liter / 35MPa Purposes of development Development of hybrid system using fuel cell and battery Safe vehicle structure and ground facilities for hydrogen supply Development of technology in accordance with laws Fuel cell hybrid train (Remodeling of NE train) BodyStainless steel (length 20m) MAX speed 100km/h BogieBolsterless bogie Brake system Electric command air brake system with regenerative braking

28 Copyright 2006 East Japan Railway Company All rights reserved. System constitution Diesel Hybrid system Light oil Battery Con- verter Diesel engine Generator Wheel Auxiliary power supply Inverter Motor Fuel cell system Battery Voltage up chopper Auxiliary power supply Inverter Hydrogen tank Motor Wheel Motor Fuel cell

29 Copyright 2006 East Japan Railway Company All rights reserved. Test run movie of fuel cell hybrid train

30 Copyright 2006 East Japan Railway Company All rights reserved. Expectations toward fuel cell vehicle realization Larger capacity and higher speed hydrogen supply/filling system Higher power density, more compact size and lighter weight Higher voltage and longer life Lower price


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