2 What is VMPDInterim solution for replacement of ATB2 AMCO before EMD is readyAirline implementation is optionalInternet-based BSPlink function:Print on plain paper:Airline - Airline Coupon & Passenger ReceiptAgent - Agent Coupon & Passenger ReceiptTransaction code (TRNC): MV50 & Form code: 180Form of payment: Cash, Credit Card & MFOP
3 Process Overview 1. The Agent access the system via Internet and submits a VMPD.2. The Airline receives theissuance information via .3. The Airline submits the VMPDinformation in their own system.After exchange, update VMPDstatus as “used” in BSPlink4. BSPlink sends the information electronically to the DPC for billing process.
4 Airline Functions Agent Functions Ticketing AuthorizationBlock Reason For Issuance CodeMaximum Value per VMPDMark Status as “Used” or unmarkV-MPD Airline PermissionMaximum ValuesIssue MPDAlertVoiding VMPDQuery & Reports
5 V-MPD Airline Permission Virtual MPD - V-MPD Airline PermissionTo view which airlines have assigned VMPD Ticketing authorization to your agency
6 Maximum Values per Airline (I) Virtual MPD - Maximum ValuesTo view maximum VMPD values set by individual airlinesEach airline can set only one maximum valueGross fare + taxes amount of each VMPD must not exceed the maximum value set by the airline
11 Reason For Issuance Code (I) Airlines may block individual reasons
12 Reason For Issuance Code (II) A – AIR TRANSPORTATIONB – SURFACE TRANSPORTATIONC – BAG SHIPPED AS CARGOD - LAND ARRANGEMENTS FOR INCLUSIVE TOURE – CAR HIREF – SLEEPER/BERTHG – UP-GRADINGH – UNDER COLLECTIONSI – TAXES/FEES/CHARGESJ – DEPOSITS/DOWN PAYMENTSK – REFUNDABLE BALANCESL – HOTEL ACCOMMODATIONSM – SUNDRY CHARGESN – CANCELLATION FEEO – OTHERP - REBOOKING FEE DOMESTICQ - REBOOKING FEE INTERNATIONAL
13 Reason For Issuance Code (III) R – LOST TICKET FEE (CHARGE FOR REPLACEMENT)S – UNACCOMPAINED MINOR FEE DOMESTICT – UNACCOMPANIED MINOR FEE INTERNATIONALU – COLLECTION FOR EXCESS BAGGAGE CHARGESV – FOR INDIVIDUAL AIRLINE USEW – FOR INDIVIDUAL AIRLINE USEX – FOR INDIVIDUAL AIRLINE USEY – FOR INDIVIDUAL AIRLINE USEZ – FOR INDIVIDUAL AIRLINE USE1 – PREPAID TICKET ADVICE (PTA)2 – RESERVED FOR FUTURE INDUSTRY USE3 – RESERVED FOR FUTURE INDUSTRY USE4 – RESERVED FOR FUTURE INDUSTRY USE5 – RESERVED FOR FUTURE INDUSTRY USE6 – RESERVED FOR FUTURE INDUSTRY USE7 – RESERVED FOR FUTURE INDUSTRY USE8 – RESERVED FOR FUTURE INDUSTRY USE9 – PAPER TICKET FEE
14 Issued in ConnectionMandatory field when any of the following reason for Issuance Code is selected:N – Cancellation FeeP – Rebooking Fee DomesticQ – Rebooking Fee InternationalR – Lost Ticket Fee (Charge for Replacement)S – Unaccompanied Minor Fee DomesticT – Unaccompanied Minor Fee Internaional
15 Issued VMPD Max: 13 alphanumerics Max: 430 characters Remarks field will only allow characters such as: A-Z, 0-9, .-/SPACE (another Kind of character will be rejected).
23 Credit Card VMPD (I) Obtain approval code via GDS or manually Enter the card details in BSPlink VMPD formUse PAX Receipt as Credit Card Charge Form (CCCF) and get cardholder signatureOriginal copy to be kept by agentProvide a photocopy to the cardholder
24 Credit Card VMPD (II)Auth code entered by agent
25 Passenger Receipt as CCCF Sample of CCCF(recommended)
26 Cardholder Declaration on CCCF - Sample (III) Please print the following declaration on PAX Receipt if VMPD involves credit card payment*****SIGNATURE ******XI ACKNOWLEDGE RECEIPT OF TICKET(S) AND/OR COUPON(S) FORRELATED CHARGES DESCRIBED HEREON AND AM AWARE OFAPPLICABLE RESTRICTIONS AND / OR PENALTIES AS SHOWN ONSUCH TICKET(S) AND/OR COUPON(S).
28 VMPD – Refundable Balance amount must be >0 but is not reported in BSP billingsExchange numberTick “Yes”
29 Validation – Recommendations Recommended practices if agent / pax need to present physical copy of VMPD to airline in exchange for product or service:Validate VMPD with stamp/signature of the issuing party as proof of payment for VMPDAgency issue own receipt as evidence of a transactionAirline login BSPlink to verify detailsAirline update status as “used” after exchange of product or servicePlease check with individual airlines for their acceptance policy
30 Marking VMPD as UsedAfter a VMPD is used, airlines can change its staus by marking it as “used”After VMPD has been “Marked as Used”, Agents is not able to void the VMPDAirlines can unmarkIf an Agent tries to Void a V-MPD that has been “Marked as Used”, the following popup message is displayed:“This V-MPD has been marked as used by Airline and therefore may not be voided or refunded. Please contact the Airline for more information”
31 Voiding VMPD Cannot be modified after issuance Can be deleted by voiding the VMPDSame day void only
34 Email Alert to Airline after Agent void VMPD - Sample
35 ~ VMPD will be stored for 13 months ~ Query & ReportBy VMPD numberSearch by entering a VMPD numberDaily ReportsSearch by specifying a dateReports by PeriodSearch by specifying a sales periodVoided DocumentsSearch VMPD for which voided document have been made~ VMPD will be stored for 13 months ~
43 Refund VMPD Direct Refund Indirect Refund Refund Notice via GDS (not recommended)Indirect RefundRefund Application via BSPlink (recommended)Please check with individual airlines for their VMPD refund policies
44 Periodic Value Capping Control by total VMPD value per agent per periodAirlines must provide BSP with a list of their value caps for individual VMPD agentsValue cap by Gross Fare + TaxesFor exampleBSP HK enter the Total of Value Cap per agent into BSPlinkAirline valueAC200,000100,000EK50,000NH10,000Total of value Cap (HKD)400,000160,000
45 Increase / Decrease Periodic Value Cap Decrease Airline terminate the VMPD authorization directlyIncrease Airline to BSP office at least 2 working days in advanceList of value cap for agents will be distributed to agent per period via BSPlink (File name : HKge133XXXXX_yyyymmdd_value_cap0805.zip)List of value cap for airline will be distributed to airline per period via BSPlinkfile will upload via BSPlink on or before the 1st working day of sales period
46 VMPD Documentation BSPlink Download Centre: VMPD Fact Sheet https://www.bsplink.iata.org/bsplink14/entrada/BSPL_E_MAN.htmlVMPD Fact SheetVMPD Manual for AirlinesVMPD Manual for AgentsVMPD Manual for BSP