Presentation on theme: "The Modern Organization in the Global, Web-Based Environment"— Presentation transcript:
1 The Modern Organization in the Global, Web-Based Environment CHAPTER 1The Modern Organization in the Global, Web-Based Environment
2 CHAPTER OUTLINE1.1 Business Processes and Business Process Management 1.2 Information Systems: Concepts and Definitions 1.3 The Global, Web-Based Platform 1.4 Business Pressures, Organizational Responses, and IT Support 1.5 Why Are Information Systems Important to You? 1.6 The Plan of the Book
3 LEARNING OBJECTIVESDescribe business processes and discuss business process managementDifferentiate among data, information, and knowledgeDifferentiate between information technology infrastructure and information technology architecture
4 LEARNING OBJECTIVES (continued) Describe the global business environment and the new information technology infrastructureDiscuss the relationships among business pressures, organizational responses, and information systems
11 1.2 Information Systems: Concepts and Definitions Data Item Information Knowledge
12 Information Systems: Concepts and Definitions (continued) Information Technology ArchitectureInformation Technology Infrastructure
13 1.3 The Global, Web-Based Platform Best represented by the Internet and the World Wide WebEnables us to connect, compute, communicate, collaborate, and compete everywhere and anytimeOperates without regard to geography, time, distance, and language
14 The Stages of Globalization (From Thomas Friedman in The World is Flat) Globalization 1.0 (from 1492 to 1800)Globalization 2.0 (from 1800 to 2000)Globalization 3.0 (from 2000 to the present)
19 Globalization 3.0 (continued) Schematic Map of the Internet
20 Thomas Friedman’s Ten Flatteners Fall of the Berlin WallNetscape goes publicDevelopment of work-flow softwareUploadingOutsourcingOffshoringSupply ChainingInsourcingInformingThe Steroids
21 The Great ConvergenceWe are in a convergence of three powerful, technological forces: (1) Cheap and ubiquitous computing devices (2) Low-cost, high bandwidth (3) Open standards
22 The Great Convergence (continued) In essence, we have computing everywhere and anywhere, anytime and all the time, with access to limitless amounts of information, services, and entertainment.
23 The Great Convergence (continued) We have the creation of a global, Web-enabled playing field that allows for multiple forms of collaboration – the sharing of knowledge and work – in real time, without regard to geography, distance, or, in the near future, even language. The field now includes some 3 billion new people, formerly digitally disenfranchised.
24 1.4 Business Pressures, Organizational Responses, and IT Support Market PressuresTechnology PressuresSocietal Pressures
25 Market Pressures The Global Economy and Strong Competition The Changing Nature of the WorkforcePowerful Customers
26 Technology Pressures Technological Innovation and Obsolescence Information Overload
27 Technological Innovation and Obsolescence Innovation: Early calculatorObsolescence: Slide RuleInnovation: TelegraphObsolescence: Pony ExpressInnovation: iPod nanoObsolescence: old phonographInnovation: digital cameraObsolescence: old analog cameraInnovation: “Credit card” digital cameraInnovation: Ford Model TObsolescence: Horse and BuggyInnovation: Notebook computer with word processing softwareObsolescence: Manual typewriter
28 Societal Pressures Social Responsibility Government Regulation and DeregulationProtection Against Terrorist AttacksEthical Issues
32 Organizational Responses Strategic SystemsCustomer FocusMake-to-Order and mass customizationE-business and E-commerce
33 1.5 Why Are Information Systems Important to You? Information systems and information technologies are integral to your livesInformation systems offer career opportunitiesInformation systems are used by all functional areas in an organization
34 Build Your Own Multinational (IT’s About Business 1.4)
35 Misinformation about Information Systems Career Opportunities Myth #1: There are no computing jobs.Myth #2: There will be no IT jobs when I graduate.Myth #3: All IT-related jobs are moving offshore.Myth #4: IT salaries are lower due to cheap overseas labor.
36 1.6 The Plan of This BookThe major objective of this book is to help you understand the roles of information technologies in today’s digital organizations.The book is designed to help you think strategically about information systemsThe book demonstrates how IT supports all of the functional areas of the organizationEach chapter introduces a major topic in Information Technology