3 Intercity Bus Program Uses FTA 5311(f) Federal funds Request for Proposals (RFP) for specific routes within the identified corridor for open competitive processProvides more flexibility to meet identified rural transportation needsSelect best operator for each projectCompetition between providers, not projects
4 RFP Process (No Grant Applications!) RFP’s Issued on Corridor BasisPurchase of Service Contract, rather than operating assistance grantProvides more controlEstablishes expectations in advanceEnsures provider is tied in with Greyhound schedule, ticketing (MAX) web-site and National BusTraffic Association (NBTA)
5 Greyhound Rural Feeder Service Program How Local In-kind Match Pilot Project works:5311(f) Formula Local Match Option$100, Actual Operating Cost $100,000$100,000 Project Cost $150,000- 50,000 less Fares ,00050, Deficit ,000- 25, % 5311(f) ,000$ 25, % local match $ 50,000** At about $2.00 per mile (50% of Greyhound’s total operating cost), the project would need 25,000 annual Greyhound miles to match the project.* Greyhound agrees in writing to make this in-kind donation to the project.
6 RFP Process and Contract Award WSDOT collaborates with area stakeholders to identify intercitytransportation needs and levels of service for each route.Each RFP is drafted for a specific route. RFP is publishedstatewide for maximum response potential.Providers respond to the RFP with their proposals for meetingspecified service criteria.Pre-proposal conference held prior to final proposal review.A diverse panel of regional stakeholders reviews each of theproposals, scores each to select the one which meets theservice criteria, and reflects the best overall public interestvalue.
7 RFP CriteriaRealistic schedule connections with interstate, regional and localproviders.A sound and sustainable business plan which includes marketing, revenue recovery from fares, freight handling and contracts.ADA compliant service vehicles and accommodations for bicycles.Interline agreements with Greyhound, Amtrak & other intercity carriers.FMCSA & USDOT authority to connect with interstate carriers.Federal certifications and assurances regarding insurance anddrug/alcohol compliance.
8 Travel Washington Intercity Bus Project funded with FTA 5311(f) funding and local “in-kind” match provided by Greyhound’s unsubsidized capital costsDefinition includes rural feeder service segments to interstate trunk-line Greyhound service in Washington state.The service schedules help meet regional travel needs in addition to making the Greyhound connections.Current three intercity routes are:Some of the unservced areas have good transitNEW is the real issue after Walla WallaMinus the purpleTravel Washington Grapeline- Walla Walla to Tri-CitiesTravel Washington Dungenessline- Port Angeles to SeaTacTravel Washington Appleline- Omak to Ellensburg (October 2008)
9 Travel Washington Intercity Bus Customer ticketing:All Travel Washington customers are able to buy a one-way or round trip ticket in several ways:Greyhound’s toll-free telephone information centerOnline through or any three Travel Washington websitesBy phone (or in person) through Travel Washington providers, using Greyhound-supplied software and ticket printer (MAXX system)Customers buy tickets in advance or on the day of travelTickets, issued in multiple parts, will include travel on Travel Washington and Greyhound (to their final destination)
12 Travel Washington Intercity Bus Reconciling ticket revenues:Travel Washington providers & Greyhound both sell tickets.If Travel Washington provider sells the ticket, they will collect the fare for all segments of the trip including Greyhound segments.If Greyhound sells the ticket, Greyhound will collect the fare for all segments of the trip including Travel Washington provider segments.At the end of each month, Travel Washington providers and Greyhound reconcile ticket revenue collected by both and reimburse the other for any ticket revenue owed.
13 Travel Washington Intercity Bus Unique marketing of statewide intercity bus service.Standardized branding of vehicles.
14 Marketing and Promotions of Travel Washington Intercity Service Grape Man at State Transportation Conference in the Tri-Cities 2008Apple Man with passengers in Omak October 2008
15 The ResultMore regional interconnectivity and mobility & access “beyond” WashingtonIncreased coordination amongst interstate and regional providersConsistent and sustainable high quality serviceIncreased community and regional awareness of services
16 The FutureTravel Washington “Fourth Corridor” planning underway. Fourth Corridor connecting rural northeast Washington communities to Spokane (based on 2007 Intercity Bus Network Implementation Plan) Connections to Greyhound, Northwest Trailways, Amtrak and international airportCentralized customer service and dispatching through system designed by BellairE-Ticket sales using Trip-Tik electronic sales technology to be deployedCoordinating intercity bus service connections with Oregon and Idaho programs