Presentation on theme: "We make the difference…. X-Serve Our Objective: To be the preferred partner for clients. Mission: To provide optimized, cost effective excellence in support."— Presentation transcript:
X-Serve Our Objective: To be the preferred partner for clients. Mission: To provide optimized, cost effective excellence in support services.
Introduction : X-Serve BPO is started in 2011. Company is formed and run by passionate group of individuals. We believe, we are as good as our team, we boast of a capable and resourceful team. We take each project in its merit, yet we are not a distribution center. We strongly believe in supporting what we implement. We are different and we urge you to look at us with a small shift in perception. X-Serve
Directors: Brijesh Thakkar Tejas Dombe We have 8 years of experience in this industry and we understand the criticality and the requirement which would help us to grow by overcoming all the challenges. X-Serve
Data Security & System based security measures:- We understand the importance of Data Security. Our clients information is very crucial and confidential, thus we have made it necessary to meet our clients expectations as well as to build trust. All systems will be password protected USB ports will be disabled on all workstations. Restricted internet access to protect and maintain the secrecy which helps us to avoid the data theft or malfunctioning. Employees will be working on a scheduled section so as to enforce that all these measures are implemented. Agents who handle financial information will be placed closer to the supervisor work stations for constant monitoring. X-Serve
Physical & premises security measures : Security check for all employees at the entrance. Mobile phones, PDAs, Bags, Pens & Papers not allowed on the operations floor. X-Serve
System Configuration: Advisor Desk: C2D system 2GB RAM 160GB HDD Optical Keyboard & Mouse X-Serve