2. Mission Statement The objective of Faculty Services is Connecting with Faculty. We strive to deliver quality work and pertinent services to faculty that enhance the learning experience of the Messiah student. We are proud of the contribution we make in shaping the lives of these young people. Connecting with Faculty is a vital part of our ability to fulfill the College mission.

3. Purpose Statement Faculty Services provides customized teaching materials and academic support / training services to faculty. We relentlessly strive to meet the demands and expectations of faculty by assessing their needs and matching our services accordingly. We partner with the college community to ultimately educate men and women toward maturity of intellect, character and Christian faith in preparation for lives of service, leadership and reconciliation in church and in society.

4. Organizational Chart Diane Hunsinger Faculty Services Supervisor Cindi Tomes Faculty Support Technician Seleena Lindsey Faculty Support Specialist William Strausbaugh Assistant Provost / Dean of Curriculum

5. Primary Services Copyright Clearance Acquisitions Copyright Clearance Acquisitions Coursepack Design Coursepack Design Document / Slide Scanning Document / Slide Scanning Educational Technology Support and Training Educational Technology Support and Training Personal Web Page Design Personal Web Page Design Survey Creation & Processing Survey Creation & Processing Test Scoring Test Scoring Word Processing Word Processing

6. The Faculty Services Team Front: Seleena Lindsey, Back: Cindi Tomes, Diane Hunsinger

7. Diane Hunsinger Faculty Services Supervisor Leads and supervises Faculty Services Leads and supervises Faculty Services Secures copyright clearance acquisitions Secures copyright clearance acquisitions Proofreads all jobs to ensure accuracy Proofreads all jobs to ensure accuracy Faculty personal web page design Faculty personal web page design

8. Seleena Lindsey Faculty Support Specialist Educational Technology Training, Maintenance, and Support Educational Technology Training, Maintenance, and Support Test Scoring Test Scoring Survey Processing Survey Processing Provides professional, administrative, and editorial support to faculty Provides professional, administrative, and editorial support to faculty

9. Cindi Tomes Faculty Support Technician Word Processing & Editing Word Processing & Editing Educational Technology Training, Maintenance and Support Educational Technology Training, Maintenance and Support Receptionist Receptionist

10. Contact Information Location: Hoffman Building, 1 st Floor Location: Hoffman Building, 1 st Floor Main Phone: 691-6023; Fax: 691-6040 Main Phone: 691-6023; Fax: 691-6040 Diane Hunsinger: Ext. 3895 Diane Hunsinger: Ext. 3895 Seleena Lindsey: Ext. 2250 Seleena Lindsey: Ext. 2250 Cindi Tomes: Ext. 2218 Cindi Tomes: Ext. 2218 Website: www.messiah.edu/offices/faculty_services Website: www.messiah.edu/offices/faculty_services Email: facserv@messiah.edu Email: facserv@messiah.edufacserv@messiah.edu MCSquare: Faculty Services Channel on the Educators-Home Tab MCSquare: Faculty Services Channel on the Educators-Home Tab

11. Hours of Operation Monday-Friday: 7:30 a.m. - 4:00 p.m. Closed Saturday & Sunday

12. Areas of Strength A wide variety of services are offered to faculty. A wide variety of services are offered to faculty. Understand the importance of personal relationships. Know and understand the unique work habits of each faculty member leading to excellent customer service. Understand the importance of personal relationships. Know and understand the unique work habits of each faculty member leading to excellent customer service. Quality conscious and detail-oriented. Quality conscious and detail-oriented. Dedication to Colleges mission. Dedication to Colleges mission. Open to new challenges and growth. Open to new challenges and growth.

13. SERVICES

14. Copyright Clearance Copyright clearance must be obtained for the following: Materials that are: used in a Coursepack sold in the Textbook Express placed on library reserve distributed in the classroom placed on Learning Management System (LMS) or dept. drive o Documents and Media Requests must be submitted 6-8 weeks prior to the start of the semester to ensure permission is obtained. Contact the Faculty Services Supervisor to obtain a copy of the Messiah College Copyright Clearance Guidelines.

15. Test Scoring A scanner is used to grade multiple choice and true / false tests and quizzes. A scanner is used to grade multiple choice and true / false tests and quizzes. Test scoring results are provided within 24-hours. Test scoring results are provided within 24-hours. Test scoring forms are obtained from the College Press. Test scoring forms are obtained from the College Press.

16. Copyright Infringement Before you copy: Make sure you know your rights and the rights of those whose work you are duplicating. Copyright infringement is against the law. Be certain you are not putting yourself or the College at risk. Before you copy: Make sure you know your rights and the rights of those whose work you are duplicating. Copyright infringement is against the law. Be certain you are not putting yourself or the College at risk.

17. Document and Slide Scanning Text files are scanned into Word or.pdf files. Text files are scanned into Word or.pdf files. Photos and slides are scanned into.jpg files. Photos and slides are scanned into.jpg files.

18. Personal Web Page Design Assist faculty with creating and maintaining their personal web pages. Assist faculty with creating and maintaining their personal web pages. BENEFITS o A tool to benefit colleagues and prospective students outside the Messiah community. o Disseminate information. o Provide personal information / interests and links to websites / organizations.

19. Survey Creation & Processing There are several options that are currently available for processing surveys. We have outlined them on the next slide and have listed what the recommendations are for each program. All on-line surveys provide instant results / reports.

20. Types of Surveys ONLINE Sakai Assessment Tool: Customizable web-based survey. Instant results. Ideal for on-line surveys within one course. Sakai Assessment Tool: Customizable web-based survey. Instant results. Ideal for on-line surveys within one course. Survey Monkey: Also a customizable web-based survey. Instant results. Ideal for on-line surveys within one course. Survey Monkey: Also a customizable web-based survey. Instant results. Ideal for on-line surveys within one course. Adeptiv Software: Web-based survey with some restrictions and limitations. Instant results. Fairly streamlined. Ideal for basic assessment in multiple courses or campus-wide. Adeptiv Software: Web-based survey with some restrictions and limitations. Instant results. Fairly streamlined. Ideal for basic assessment in multiple courses or campus-wide. HARD COPY Paper Form: Manually processed surveys. Multiple day turn-around time. Additional incurred costs of $.13 per form. Paper Form: Manually processed surveys. Multiple day turn-around time. Additional incurred costs of $.13 per form. Ideal for in-class surveys. Ideal for in-class surveys.

21. Word Processing Services Tests / Quizzes Tests / Quizzes Syllabi Syllabi Lab Manuals Lab Manuals PowerPoint Presentations PowerPoint Presentations Handouts Handouts Vitae Vitae Book / Manuscript Editing Book / Manuscript Editing Tape Transcription Tape Transcription Proofreading Proofreading Coursepack Design Coursepack Design Semester Calendars Semester Calendars

22. EDUCATIONAL TECHNOLOGY

23. Learning Management System (LMS) SAKAI An LMS is a teaching and learning environment that features course management, online assessments, student tracking, assignment, and virtual collaboration. An LMS is a teaching and learning environment that features course management, online assessments, student tracking, assignment, and virtual collaboration.

24. SAKAI Online Courses or supplement Traditional Courses Online Courses or supplement Traditional Courses Deliver course material Deliver course material Post syllabus, course calendar, documents and handouts.Post syllabus, course calendar, documents and handouts. Post and collect assignments, surveys, quizzes, and tests as well as manage and distribute grades.Post and collect assignments, surveys, quizzes, and tests as well as manage and distribute grades. Ideal for posting course announcements, course information, staff information and provide links to other web resources.Ideal for posting course announcements, course information, staff information and provide links to other web resources. Collaborate with students Collaborate with students Create online discussions / forums and chat room environments.Create online discussions / forums and chat room environments. Training is offered to faculty Training is offered to faculty Check out the Training Schedule in MCSquare or our website. Check out the Training Schedule in MCSquare or our website.

25. Educational Technology TRAINING AVAILABLE: TRAINING AVAILABLE: Basics of Sakai (Emergency / Pandemic) Basics of Sakai (Emergency / Pandemic) Learning Management System (Sakai) Learning Management System (Sakai) Part I – Introduction to SakaiPart I – Introduction to Sakai Part II – Sakai ModulesPart II – Sakai Modules Tests / Quizzes Tests / Quizzes Assignments Assignments Gradebook Gradebook Digital Samba – Synchronous Environment Digital Samba – Synchronous Environment SUPPORT: SUPPORT: Available at ext. 6023 or facserv@messiah.edu

26. Digital Samba Digital Samba is an easy-to-use synchronous software. Digital Samba is an easy-to-use synchronous software. What is synchronous? What is synchronous?... Synchronous is a formal term used in computer-mediated communication, collaboration and learning indicating a real-time environment. It is used to describe various online chatting technologies. This technology includes audio / video conferencing and instant messaging.... Synchronous is a formal term used in computer-mediated communication, collaboration and learning indicating a real-time environment. It is used to describe various online chatting technologies. This technology includes audio / video conferencing and instant messaging. Similar to a Web Conference / Webinar. Similar to a Web Conference / Webinar.

27. ADDITIONAL SERVICES

28. Emergency Copying Emergency Copying Manuscript Editing Manuscript Editing Pickup / Drop-off location for College Press Pickup / Drop-off location for College Press PowerPoint Design PowerPoint Design Secure Test Storage Secure Test Storage Semester Calendars Semester Calendars Shredding Shredding Software Troubleshooting Software Troubleshooting Additional Services

29. Work Submission Guidelines Type of Service Turn-around Copyright Permissions 6-8 weeks before start of semester Document Scanning & PowerPoint Presentations 5-7 business days Personal Web Page Design As determined by Faculty Services Representative Special Projects & Surveys As determined by Faculty Services Representative Test Scoring 24 hours Word Processing (syllabi, tests, quizzes, handouts) 2-3 business days

30. Work Requisitions Work Requisition Work Requisition Copyright Clearance Requisition Copyright Clearance Requisition Test Scoring / Survey Work Requisition Test Scoring / Survey Work RequisitionProducts Gradebooks Gradebooks Semester Calendars Semester CalendarsNOTE: Electronic versions of the Work Requisitions are available on the Faculty Services Website.

31. Summary For additional questions, please feel free to contact a Faculty Services Representative or refer to the Faculty Services website. This site contains information on support services and products offered to faculty. We hope you will find this information useful as we look forward to partnering with you to enhance the learning experience of the Messiah College student. For additional questions, please feel free to contact a Faculty Services Representative or refer to the Faculty Services website. This site contains information on support services and products offered to faculty. We hope you will find this information useful as we look forward to partnering with you to enhance the learning experience of the Messiah College student. Faculty Services assists in fulfilling the mission of Messiah College. Faculty Services assists in fulfilling the mission of Messiah College. The team strives to provide outstanding service, maintain excellent working relationships, and provide services that are valuable for Messiah Colleges faculty. The team strives to provide outstanding service, maintain excellent working relationships, and provide services that are valuable for Messiah Colleges faculty. God Bless!! God Bless!!

32. Please join hands and connect with us as we Connect with Faculty