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Daniel Berube, Whitmore Library Jennifer Fay, Kearns Library Nancy Schmidt, Holladay Library PROVIDING STELLAR SERVICES FOR SENIORS.

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Presentation on theme: "Daniel Berube, Whitmore Library Jennifer Fay, Kearns Library Nancy Schmidt, Holladay Library PROVIDING STELLAR SERVICES FOR SENIORS."— Presentation transcript:

1 Daniel Berube, Whitmore Library Jennifer Fay, Kearns Library Nancy Schmidt, Holladay Library PROVIDING STELLAR SERVICES FOR SENIORS

2 AGING IS CHANGING

3 Longer, healthier lives Better education and skills More options for work, learning and leisure AGING IS CHANGING

4 A preference to age in place within multi-generational communities Females still outnumber males at older ages, but the gap is narrowing AGING IS CHANGING

5 CHANGING LIFE STAGES

6 INSTEAD OFTHINK AGESTAGE ILLNESSWELLNESS OLDACTIVE AGING DECLINEPOTENTIAL CARED FORINDEPENDENT CHANGING PERCEPTIONS

7 What do they value in their lives? What do they value about their community? What outcomes would they like to see for their lives, families, community? WHAT DO SENIORS AND BOOMERS WANT FROM THE LIBRARY?

8 HOW CAN THE LIBRARY MEET THEIR NEEDS?

9 Access Your Current Services Look at Your Demographics Start a Senior Advisory Board GETTING STARTED

10 Large Print Audiobooks eBooks eAudiobooks Periodicals COLLECTIONS FOR SENIORS

11 Meditation Classes Stress Management Computer Classes Brain Games Genealogy Antiquing Personal History Classes Book and Movie Series Travel Programs Gardening Series Healthy Cooking Series Veterans Coffee Hour Craft Series Needlework Intergenerational Programs Volunteer Opportunities PROGRAMS FOR SENIORS

12 Who could be your partners? OUTREACH FOR SENIORS

13 Established June 2011 WHITMORE LIBRARY SENIOR ADVISORY BOARD

14 Community demographics 25% of community population is age 50 or older 8% of community population is age 65 or older Increase library programs for seniors Increase outreach to seniors Teen advisory board model MOTIVATION

15 Reach out to senior population in community Seek input and participation from interested seniors Identify and implement programs, projects, and activities for seniors Address concerns and issues related to the library and seniors PURPOSE

16 Monthly board meetings Bulletin board for library events Mitten Tree project (December 2011) Book of the month display Classic Movie Matinee Zumba Gold exercise class School supplies project (August 2012) ACTIVITIES

17 SENIOR ADVISORY BOARD

18 MITTEN TREE

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20 BOOK OF THE MONTH

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22 LIBRARY EVENT BOARD

23 ZUMBA GOLD CLASS

24 Attracting interested board members Retaining board members Promoting library programs Visiting senior centers and care facilities MARKETING

25 Increase senior-specific library events Promote library programs Create library advocates Develop bond between board members and library Social opportunity for seniors BENEFITS

26 To further the outgoing aspects of the library particularly regarding seniors. Meeting new people who like the library. I like our service projects. I thought it would be interesting. WHY ARE YOU INTERESTED IN WORKING WITH THE SENIOR ADVISORY BOARD?

27 To reach more senior people. What weve been doingcontributing to the community. I wish we could get more people involved. WHAT WOULD YOU LIKE THE SENIOR ADVISORY BOARD TO ACCOMPLISH?

28 The library tour. The camaraderie among the members, although some people get off track easily. Friendships I have made. The few accomplishments we have achieved, for example the mitten tree at Christmas. WHAT DO YOU ENJOY MOST ABOUT THE SENIOR ADVISORY BOARD?

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30 SLCLS GROWTH OF HOMEBOUND SERVICES

31 Must be a resident of Salt Lake County living outside Salt Lake City boundaries. Must be homebound. WHO IS ELIGIBLE?

32 The Salt Lake County Librarys Homeward Bound Books Program is available to county residents who are homebound and cannot visit any of the library locations in person. To determine eligibility please leave a message for the Homeward Bound coordinator at 801-468-3700. WHO IS ELIGIBLE?

33 Homeward Bound Book participants can request a variety of materials, including books, large print books, audiobooks, music, movies and more. eBooks and eAudiobooks are also available on our website. Librarians are available to assist with reading recommendations. HOMEWARD BOUND SERVICES

34 What can the library send? Materials available for mailing include books, large print books, audiobooks, magazines, movies and music. How do I request what I want? Call your assigned Library Contact for the Homebound. Call Customer Service at 801-943-4636. Place holds yourself at http://www.slcolibrary.orghttp://www.slcolibrary.org How do my materials arrive? Items are mailed at the librarys expense via the United States Postal Service. They are shipped in sturdy fabric bags with a zippered closure, and include a list of materials sent, along with their due dates. WELCOME TO HOMEWARD BOUND BOOKS!

35 What are the limits on my library card? Maximum number of items allowed checked out on card: 30 Maximum number of holds allowed on card: 20 Maximum number of renewals on an item: 3 Maximum amount allowed unpaid before suspending service: $10 Maximum items overdue before suspending service: 15 Must pay for lost or damaged items? Yes Can be sent to collections? Yes Check out period for all item types except DVDs: 5 weeks Check out period for DVDs: 3 weeks LENDING LIMITS

36 How do I return the items? You can return materials by mail at no cost to you. Remove the address label from the plastic window on the mailbag and re-insert with the prepaid postage label on the reverse side face up. Any United States Postal Worker will accept the bag. Friends or family may also return materials to any of our county libraries. If enrolled in Meals on Wheels, your delivery driver will also accept the bags. RETURNING THE ITEMS

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39 Readers advisory Place holds Help with any library needs LIBRARIAN CONTACTS

40 CHALLENGES Cost Staff Time Physical Space

41 I am so grateful for your program. Reading was a passion for [my mother], and she was able to continue that passion. Thank you for a much needed service for readers unable to drive to the library. Without your service and the company of the books my life would be a bit empty. This program is a godsend for me, and Im sure for many others. BUT ITS ALL WORTH IT!

42 Daniel Berube, Whitmore Library dberube@slcolibrary.org Jennifer Fay, Kearns Library jfay@slcolibrary.org Nancy Schmidt, Holladay Library nschmidt@slcolibrary.org PROVIDING STELLAR SERVICES FOR SENIORS


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