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Student Services and student support Student Services

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1 Student Services and student support Student Services

2 The student support network Student Services Accommodation Friends and coursemates Students Union Information Services Staff in your academic department Student support and guidance or personal tutors Student Student Services

3 Student Services We are a university department, separate from the school dedicated to providing student support. Students can come to us in complete confidence about anything. We have offices at each site. If we cant help, the chances are we know someone who can. Student Services

4 Student Services We provide free, professional support to all University of Brighton students. All advice is tailored to your individual needs and is impartial. Any help we provide does not affect your academic record. Student Services

5 Some examples: Student Services I want to find a part-time job. Where can I find local childcare? How can I learn to take better lecture notes? I need to extend my student visa. How can I get more involved in the local community? My housemates are driving me up the wall. Ive run out of money. Ive got flu and my essay is due in tomorrow. I think Im on the wrong course. I feel desperately lonely and dont have anyone to talk to. Where can I find Halal meat locally? My tutor thinks I might be dyslexic.

6 We have seven services –Career centres –Chaplaincy –Childcare –Counselling and wellbeing –Disability and Dyslexia Team –Health care –Student Advice Service Student Services

7 Careers counselling appointments Career development workshops within courses Careers information, linked to courses Employer events, careers fairs, support finding work after graduation Job Workshop – part-time and graduate vacancy service Active Student volunteering Careers Centres Student Services

8 Chaplaincy Pastoral care and support for those of all faiths and of no faith Opportunities for worship, social events, choir Pilgrimages and retreats Community outreach projects Student Services

9 Two university nurseries offering flexibility, good value and support for student parents with kids aged 2-5 years Help with networking and funding paperwork OFSTED outstanding accredited Childcare Student Services

10 Student Services Counselling and wellbeing Confidential personal and emotional support Academic or non-academic issues Provides opportunity to explore issues Different counsellors available, with knowledge of specific subjects to suit individual requirements Health and wellbeing initiatives

11 Student Services Confidential information, advice and support with specialist staff Advice on Disabled Students Allowance and liaison with funding authorities Diagnostic testing and needs assessment Liaison with academic departments for variations of assessment and teaching One-to-one tuition and academic support Study support sessions Disability and Dyslexia team

12 Local GP service available at Moulsecoomb and Eastbourne sites, links to other local services Get vaccinated Health information and advice Sexual health services, drug and alcohol advice: UNISEX Health services Register with a doctor now! Student Services

13 Advice on student funding, budgeting, debt counselling Additional funding: Access to Learning fund (ALF), bridging loans, benefits, tax credits etc Soon to be launched online Money Matters : International student support – culture shock and personal issues as well as immigration and VISA advice Student Advice Service Student Services

14 Who do we help? It is a relatively even gender split on who uses the services. The majority of our users across our services (77–87%) are undergraduates. Far fewer part-time students use our resources (on average between 5–22%) across the services.

15 Who do we help? Counselling The highest proportion of students accessing the counselling service comes from the School of Health Professions (14%). A disproportionately high age group accessing counselling is the 21–24 year-old group (44%) which comprises 17% of the university population.

16 Who do we help? Careers The highest uptake of advice from the Careers service comes from Education (14%), Brighton Business School (12%), Environment and Technology (12%). Our highest users are from year 1 (45%) followed by years 2 (27%) and 3 (24%) Some schools make virtually no use of the Careers service: Arts & Architecture, CENTRIM and CLT amongst the lowest.

17 Who do we help? Student Advice Service (formerly Welfare) 65% of our home/UK students and 30% of our overseas students have accessed the Student Advice Service.

18 Who do we help? Disability and dyslexia 9% of the university population has a declared disability. Of this number, 95% access the DDT services. Our two highest user groups come from SNAM and Arts and Communications (each comprising 11% of the DDT client base across the university). *Figures from 2007–08

19 Where to find us – Moulsecoomb

20 Where to find us – Grand Parade

21 Where to find us – Eastbourne Trevin Towers Student Centre, Welkin site.

22 Where to find us – Falmer

23 All our services are listed in the Student Life section Student Services announcements appear here You can also find us on studentcentral:

24 ASK Study Guide Available on studentcentral Guidance on study techniques Study support workshops throughout the year Other workshops –computing skills –English language support for international students

25 Other work we do: Equal opportunities and diversity –Harassment policy –Drug and Alcohol policy –Disability Discrimination Act –Student Mental Health Policy Student Services

26 Our strategy Embedding personal development and support for learning (linked to our areas of expertise) into the curriculum Closer liaison with schools Issue-based not department-based Key referral points – staff! Gather feedback on our services and on wider student issues Quality service provision – Matrix standard Student Services

27 Key projects Better student induction On the Right Path? website Look after yourself! Money Doctors projects – to improve financial capability of students Mental health/diversity awareness Promotion to staff/parents/key referrers Student Services

28 Contact us Student Services, Manor House, Moulsecoomb Place, Brighton, BN2 4GA 01273 642895 Student Life on studentcentral

29 Question time! Student Services

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