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Minnesota State University, Mankato Information & Technology Services

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Presentation on theme: "Minnesota State University, Mankato Information & Technology Services"— Presentation transcript:

1 Minnesota State University, Mankato Information & Technology Services
Technical Services Group Presented to Technology Fee Advisory Committee March 29, 2005

2 Technical Services Group
Bryan Schneider - Director of Technical Services

3 Technical Services Group
Computer Systems and Network Systems Infrastructure Local Area Network / Internet Service ResNet Network / Internet Proposal Remote Access Services Card Access System Phone System MavNET Wireless Network MavPRINT Student Tech Fee Supported Printing MavMAIL / Calendar System MavDISK Campus File Server

4 Technical Services Group
Finding Solutions to Make Technology Work

5 MSU Computer and Network Infrastructure
Automation of account creation Network Services: DNS, DHCP, LDAP, Active Directory, Dial-in, VPN, Internet, Internet 2 Web Services File Servers Print Servers Database Servers Software Updates and Patches Equipment / Service monitoring

6 MSU Local Area Network Internet Service
~50 Mbps to campus 28 Mbps to dorms What do students use the Internet for? Education medium Online Learning Necessity for most students Preferred way to do research News and information Communication to friends / family Hobbies and special interests Shopping Entertainment

7 MSU Local Area Network (FUTURE)
Self-Defending Network Improved Internet Traffic and Bandwidth Management Improved Network Security Improved Network Monitoring Improved Network Redundancy Increase Internet bandwidth as needed VoIP (Voice Over IP) Phone Service and Applications Video Applications

8 ResNet Network / Internet Upgrade
Improved Internet and Network Services Equipment Upgrades Wireless Hotspots VoIP Phones

9 MSU Wireless Network MavNET
History Spring Tested wireless devices in library Summer Installed point-to-point wireless connection to ASA Winter Began to re-explore wireless as an alternative for COB laptop initiative Summer Replaced all existing access points Spring All general-purpose classrooms have wireless capability Summer Increase security, authentication and encryption

10 2002 MavNET Wireless Network Upgrade

11 2004 MavNET Wireless Network Upgrade
Improving Wireless Access Secure Encryption (mavnet64, mavnet128) Faster Speed g ~54 Mbps Authentication Expansion of wireless - Trafton

12 MSU Wireless Network - MavNET
Wireless Security LEAP encryption and authentication available now mavnet SSID mavnet128 SSID VPN (Virtual Private Network) available now SSL VPN (Testing)

13 MSU Remote Access Services
VPN Virtual Private Network SSL VPN (testing) Dial-In Servers 144 lines available (fall and spring) 96 lines available (summer) Dropping 48 lines due to decreasing usage (Savings of $20, per year)

14 MSU Remote Access Services

15 MSU Remote Access Services

16 MSU Remote Access Services

17 MSU Remote Access Services

18 MSU Card Access System Combines door security, alarms, auditing, and video surveillance systems through MavCard. More flexibility for securing rooms and buildings. Offers greater security for students and secure resources on campus.

19 MSU Card Access System Fall 2004 – New MavCard Design
Crawford and McElroy After-Hours Card Access Spring 2005 – Adding card access to computer labs Adding security cameras

20 MSU Phone Service Campus and Dorm local / long-distance Service
Currently receiving all phone service from HickoryTech. March 2005 – RFP for PBX/VoIP phone system Lower phone costs Add features Expanded toll-free calling Emergency phones in classrooms and labs IP Telephony capabilities and applications Potential for adding IP phones in dorm rooms

21 Student Tech Fee Supported Printing
Spring Looked at Solution to Printing Problems Authentication – for security and privacy. Print Release Stations – select what gets printed and when. Distribution - more printers throughout library / campus. Control Costs and Waste - budget printing. Transfer accountability to students. High Demand Users - Students pay for excess prints. No limit for large print jobs. Ease of Use - easy use for laptop owners to use / dorm room printing Flexibility – submit jobs in class, print on available printer anywhere on campus. Enhancements – add color printers in the future for student use. Exceptions (COB Students) - allow unlimited printing to groups of students. - limit certain printers to specific groups of students. Management – Allow value add in The Hub, Print Shoppe and online. Accounting and reports – rotate printers, track usage, audit trail for refunds. Recover Printing Costs – Purchases for excess prints may be used to recover costs for printers Remove Restrictions - Students able to print large documents if they choose Eliminate Lines & Waiting for Prints - Decrease/eliminate long lines and waiting for prints. Distribute & add printers. Lower Printing Costs to students -

22 Student Tech Fee Supported Printing (MavPRINT)
MavPRINT (Pharos Uniprint) Solution Authentication – for security and privacy. Print Release Stations – select what gets printed and when. Distribution - more printers throughout library / campus. Control Costs and Waste - budget printing. Transfer accountability to students. High Demand Users - Students pay for excess prints. No limit for large print jobs. Ease of Use - easy use for laptop owners to use / dorm room printing Flexibility – submit jobs in class, print on available printer anywhere on campus. Enhancements – add color printers in the future for student use. Exceptions (COB Students) - allow unlimited printing to groups of students. - limit certain printers to specific groups of students. Management – Allow value add in The Hub, Print Shoppe and online. Accounting and reports – rotate printers, track usage, audit trail for refunds. Recover Printing Costs – Purchases for excess prints may be used to recover costs for printers Remove Restrictions - Students able to print large documents if they choose Eliminate Lines & Waiting for Prints - Decrease/eliminate long lines and waiting for prints. Distribute & add printers. Lower Printing Costs to students -

23 Student Tech Fee Supported Printing (MavPRINT)
Implemented August 2004 Addressed problems of waste, security, accountability, waiting, and allowed expansion of service. Students purchase prints > 300 pages / semester. Laptop / Res Hall printing Faster printing – short waits Reduced abandoned prints

24 Student Tech Fee Supported Printing (MavPRINT)
How has MavPRINT been accepted by students? Fall Semester 2004: 73% of students printed (9,876 of 13,526 students) 1,312,812 pages printed Average 133 pages / student $60, charged * $5,220 purchased $18,041 savings YTD * COB Printers Cost = $0

25 Student Tech Fee Supported Printing (MavPRINT)
Monthly Statistics Published at

26 Student Tech Fee Supported Printing (MavPRINT)
Monthly Statistics Published at

27 Student Tech Fee Supported Printing
Costs of Printing in FY03 Library $37,965 COB $ 5,201 ACC $23,755 + TOTAL $66,921 Costs of Printing in FY04 Library $64,165 (70% Incr) COB $ 6, (15% Incr) CC / Gage Labs / CSU $ 5,900 ACC $21,058 + (13% Incr) TOTAL $97, (45% Incr) Costs of Printing in FY05 (projected) (w/o MavPRINT) (w MavPRINT) Library $96,000 $36,600 COB $ 7,000 $ 7,000 CC / Gage Labs / CSU $ 4,500 $ 2,850 ACC $24,000+ $20,500 TOTAL $131,500 $66,950 (49% Decrease)

28 Student Tech Fee Supported Printing (MavPRINT)
Minor Concerns: Logins on computers Service Outage (minimal) Release Station Balance/Total confusion Cashing Out at semester end Quota Level – who set the 300 page limit? Quota for Grad Students Gage Printer - reliability

29 Student Tech Fee Supported Printing (MavPRINT)
Service Improvements: 8 New MavPRINT Locations (coming soon) MF,ML,TE,TE,TS,SU,WA,WC Color Prints 75 cents Credit Card Purchases Faculty Printing Pop-Up Printing Instructions for alternatives to printing!

30 MavMAIL E-Mail / Calendar System Service Enhancements
Features Added Spring 2005: Class-based distribution lists 25 -> 50MB Mailboxes Use with cell phones & micro-browsers Outlook-SSL Integrated with MSU Portal

31 MavMAIL E-Mail / Calendar System Service Enhancements
Coming Summer 2005 Class Schedules - Calendar Voice System Integration Improved SPAM Filtering

32 MavDISK Campus File Server
Consolidation of Many Deceased File Servers File Storage for Your Student Career File Sharing Capabilities Integrated Personal Web Server (MavWEB) Capabilities to Access Files Worldwide High-Level of Security

33 MavDISK Campus File Server
Enhancements over the past year: Snapshots Student quotas increased 50 -> 300MB Mac OS x.3 support Mac SMB support Course folders WebDAV fixed VPN drive mapping Temp folders taken away Additional instructions for Linux Flash tutorials

34 MavDISK Campus File Server
New Features Spring 2005: Increase Quotas 150 -> 300MB Web-based student Dropboxes Web-based dropbox viewer VPN Web-Based File Access Drive Mapping Script Course Websites Integrate faculty/staff/student website list Instructions for backups of laptops (offline files and folders)

35 MavDISK Campus File Server
MavWEB: “While teaching students to design and publish web pages to Krypton, students left class in tears!”

36 MavDISK Campus File Server
MavWEB: “While teaching students to design and publish web pages to Krypton, students left class in tears!” “Now, with MavDISK, they leave class with websites!” - Clark Johnson

37 Document Imaging Solution
Electronic Filing and Storage of Student Records Financial Aid Grad Studies Registrar’s Office

38 Document Imaging Solution
Collaboration with Other Institutions Normandale Community College Metro State University South Central Technical College MnSCU Office of the Chancellor Other Interested Institutions: North Hennepin Tech St. Paul Tech Inver Hills Hibbing Anoka Ramsey Minneapolis Tech MN West Pine Tech Fond du Lac Tribal College Southeast Tech MN State Community Fergus Falls Northland – Thief River Falls Winona State Univ

39 Online MavCard Transaction System
Investigating Single-Card Payment Solution Integrates: Flex Cash account Vending Purchases Copy Cards MavPRINT Purchases (other) Parking Meters?

40 Technical Services Group
Questions?


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