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Wraparound Services Dr. Oliver Aldridge Edinburgh, Midlothian & East Lothian DTTO Service.

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Presentation on theme: "Wraparound Services Dr. Oliver Aldridge Edinburgh, Midlothian & East Lothian DTTO Service."— Presentation transcript:

1 Wraparound Services Dr. Oliver Aldridge Edinburgh, Midlothian & East Lothian DTTO Service

2 Plan Wraparound Care Wraparound Care Outline the DTTO service Outline the DTTO service Is a large, Multidisciplinary Team the way forward? Is a large, Multidisciplinary Team the way forward? Creating the right environment for recovery – Apples and Barrels Creating the right environment for recovery – Apples and Barrels Conclusions Conclusions

3 Wraparound Care Substitute prescription in and of itself does not usually constitute adequate drug treatment Substitute prescription in and of itself does not usually constitute adequate drug treatment Corollary: Corollary: In those people who need a substitute prescription, inadequate/poor quality substitute prescribing may render wraparound care ineffective In those people who need a substitute prescription, inadequate/poor quality substitute prescribing may render wraparound care ineffective

4 Edinburgh, Midlothian & East Lothian DTTO Service A partnership between Health (NHS Lothian) and Criminal Justice Social Work A partnership between Health (NHS Lothian) and Criminal Justice Social Work All healthcare workers are employed by NHS Lothian and seconded to the service. All healthcare workers are employed by NHS Lothian and seconded to the service. Each client of the service has their own, named Nurse, Resource Worker and Social Worker Each client of the service has their own, named Nurse, Resource Worker and Social Worker

5 Admin Staff Initial Contact Initial Contact Deal with Enquiries Deal with Enquiries Deal with Distress and Anger Deal with Distress and Anger Positively Promoting the Service and the Service Users Positively Promoting the Service and the Service Users

6 Clinical Team Oversee All Prescriptions Oversee All Prescriptions Provide Physical, Mental, Sexual healthcare Advice Provide Physical, Mental, Sexual healthcare Advice Methadone Education Methadone Education Motivational Work Motivational Work Drug Testing & Monitoring (e.g. Christo) Drug Testing & Monitoring (e.g. Christo)

7 Resource Workers Negotiate with Benefit Agencies Negotiate with Benefit Agencies Assist with Accommodation Problems Assist with Accommodation Problems Help with Literacy and Numeracy Problems Help with Literacy and Numeracy Problems Advice on Education, Training and Work Opportunities Advice on Education, Training and Work Opportunities

8 Social Workers Deal with Problems of Attendance and Behaviour Deal with Problems of Attendance and Behaviour Work Directly with the Court Work Directly with the Court Provide Reports Provide Reports Address Child Care Issues Address Child Care Issues

9 Courts/Solicitors Positive affirmation of progress Positive affirmation of progress Help with navigating through legal difficulties Help with navigating through legal difficulties

10 What We Do Together Home Visits Home Visits Reviews Reviews Case Discussions Case Discussions Team Meetings Team Meetings

11 Group Work Relapse Prevention Relapse Prevention Overdose Education Overdose Education Relaxation Group Relaxation Group Cookery Group Cookery Group And Coming Shortly !!! And Coming Shortly !!! The Football Group The Football Group The Walking Group The Walking Group The Womens Group The Womens Group

12 Large Multidisciplinary Teams – The way forward? Sometimes!! Sometimes!! Not for everyone and may be counterproductive Not for everyone and may be counterproductive Too much intervention for some peoples needs Too much intervention for some peoples needs May discourage smaller teams from providing a service May discourage smaller teams from providing a service Need a range of interventions available in each area. Need a range of interventions available in each area.

13 Creating the right environment Apples and Barrels

14 Individualism Emphasised by the major systems we work in: Emphasised by the major systems we work in: Medical Medical Judicial Judicial Political Political Religious Religious Cultural Cultural

15 Power of Individualism

16 Social Psychology Emphasises the power of the situation to affect/determine peoples behaviour Emphasises the power of the situation to affect/determine peoples behaviour Stanford Prison Experiments Stanford Prison Experiments Stanley Milgrams Pain Experiments Stanley Milgrams Pain Experiments Individual behaviour may be predicted by knowing the situation while having little or no knowledge about the person Individual behaviour may be predicted by knowing the situation while having little or no knowledge about the person

17 Abu Ghraib Were the abuses that happened there due to a few bad apples in an otherwise good barrel? Were the abuses that happened there due to a few bad apples in an otherwise good barrel? Or Or Were the abuses almost inevitable given the environment (barrel) that was created? Were the abuses almost inevitable given the environment (barrel) that was created?

18 Substance Misuse Treatment Different clinics may have different success rates Different clinics may have different success rates Research indicates that this is less due to a variation in the client group than due to variations in the conditions under which the clinic runs. Research indicates that this is less due to a variation in the client group than due to variations in the conditions under which the clinic runs. Should we be paying more attention to the barrel? Should we be paying more attention to the barrel?

19 Ingredients Buying the same ingredients as Gordon Ramsay wont necessarily result in a meal worthy of a Michelin star chef Buying the same ingredients as Gordon Ramsay wont necessarily result in a meal worthy of a Michelin star chef Strength on paper doesnt always equal good results Strength on paper doesnt always equal good results All Blacks at the World Cup All Blacks at the World Cup

20 How to ensure a poor outcome! Not necessarily an exhaustive list!!

21 Substitute Prescribing For those that need it: For those that need it: Create as many steps as possible to test motivation before issuing a script Create as many steps as possible to test motivation before issuing a script Prescribe as small a dose as possible Prescribe as small a dose as possible Set an arbitrary, upper limit to any prescription Set an arbitrary, upper limit to any prescription Impose detoxification after a set time period Impose detoxification after a set time period Detoxification as punishment e.g. for not paying for an appointment (USA) Detoxification as punishment e.g. for not paying for an appointment (USA)

22 Depersonalisation Strip people of their identity as individuals Strip people of their identity as individuals Use non-name identifiers wherever possible Use non-name identifiers wherever possible Define peoples identity by a label: Define peoples identity by a label: Junkies Junkies Offenders Offenders Service Users Service Users Substance Misusers Substance Misusers

23 Us vs Them Staff are OK, clients are not Staff are OK, clients are not Allow staff to be late for an appointment, clients are to be breached/discharged for lateness Allow staff to be late for an appointment, clients are to be breached/discharged for lateness Definitely do not consider any Service User Input Definitely do not consider any Service User Input Lack of staff accountability Lack of staff accountability

24 Humiliation Tell people that you are there to help them get clean i.e. theyre dirty at the moment Tell people that you are there to help them get clean i.e. theyre dirty at the moment Tell people that their drug tests are dirty Tell people that their drug tests are dirty Persistently reinforce the negative aspects of their lives Persistently reinforce the negative aspects of their lives Repeatedly confront with the negative consequences of their past actions Repeatedly confront with the negative consequences of their past actions

25 Samuel Taylor Coleridge 1772 – – 1834 …The stimulus of shame, like other powerful medicines, if administered in too large a dose, becomes a deadly narcotic poison. …The stimulus of shame, like other powerful medicines, if administered in too large a dose, becomes a deadly narcotic poison.

26 Arbitrary Decision Making Create a set of rules (preferable fairly random) Create a set of rules (preferable fairly random) Enforce them randomly so that neither staff nor clients know what the outcome of any behaviour will be. Enforce them randomly so that neither staff nor clients know what the outcome of any behaviour will be.

27 Staff Attempt to demoralise staff Attempt to demoralise staff Short term contracts e.g. 3 months Short term contracts e.g. 3 months Pay as little as possible Pay as little as possible Combine previous factors to ensure a pressurised clinic environment Combine previous factors to ensure a pressurised clinic environment Create a culture of blame Create a culture of blame Lack of supervision Lack of supervision

28 Environment Make no attempt to improve the physical environment of the clinic Make no attempt to improve the physical environment of the clinic Have lots of Do Not notices on display Have lots of Do Not notices on display Make it difficult for people to have any privacy when interacting with staff Make it difficult for people to have any privacy when interacting with staff

29 Team of the Future Needs to consider the environment that it creates Needs to consider the environment that it creates More important than the individual skills More important than the individual skills Corollary Corollary If individual skills are lacking or are not evidence based then may have house built on sand If individual skills are lacking or are not evidence based then may have house built on sand

30 What sort of environment? One in which the average client has the best chance of doing well One in which the average client has the best chance of doing well Some clients will do well no matter what the environment Some clients will do well no matter what the environment Those that are struggling need additional, individualised input Those that are struggling need additional, individualised input

31 Issues Many of the staff qualities are not contained in job descriptions Many of the staff qualities are not contained in job descriptions Need to encourage people to want to work in substance misuse for the right reasons Need to encourage people to want to work in substance misuse for the right reasons Need to discourage those who see an opportunity to wield power, lack accountability, main attraction is office hours working. Need to discourage those who see an opportunity to wield power, lack accountability, main attraction is office hours working.

32 Downside of Substance Misuse Easy to stigmatise clients – there will always be a substantial body of public opinion on ones side, no matter how draconian one is. Easy to stigmatise clients – there will always be a substantial body of public opinion on ones side, no matter how draconian one is. Easy to label someone who is struggling as being not motivated or a waster, rather than looking at the way the clinic functions Easy to label someone who is struggling as being not motivated or a waster, rather than looking at the way the clinic functions

33 Conclusion The Barrel is, usually, more important than the Apple The Barrel is, usually, more important than the Apple Sometimes the pressures of the systems that we work in make it hard to design and maintain a good barrel Sometimes the pressures of the systems that we work in make it hard to design and maintain a good barrel We can all contribute to a good barrel in whichever service we work in. Avoid being the silent majority. We can all contribute to a good barrel in whichever service we work in. Avoid being the silent majority.

34 Conclusions Need good quality, evidence based interventions Need good quality, evidence based interventions Delivered by a team that is appropriate for the needs of the client group Delivered by a team that is appropriate for the needs of the client group A conscious effort needs to be made to focus on the environment created in the clinic A conscious effort needs to be made to focus on the environment created in the clinic For those clients who are struggling, extra, individual attention needs to be focussed on them. For those clients who are struggling, extra, individual attention needs to be focussed on them. Need to be careful not to create a feeling that no good quality treatment is possible without a full size MDT Need to be careful not to create a feeling that no good quality treatment is possible without a full size MDT

35 Further Reading The Lucifer Effect by Philip Zimbardo Published by Rider & Co. March 2007 The Lucifer Effect by Philip Zimbardo Published by Rider & Co. March 2007 The analogy of Apples and Barrels was taken from The Lucifer Effect The analogy of Apples and Barrels was taken from The Lucifer Effect


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