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Process Map template Bob Badgett. HIGH LEVEL MAP Less detail.

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Presentation on theme: "Process Map template Bob Badgett. HIGH LEVEL MAP Less detail."— Presentation transcript:

1 Process Map template Bob Badgett

2 HIGH LEVEL MAP Less detail

3 Clinic Transaction EHR High-level conceptual flow chart Patient panel Disease registry checks compliance Reminders (phone, , etc) Not compliant Queries (active pull) Reminders (passive receipt) Document Comply Other Execution Pre-visit planning Decision made Walk-in Visit Scheduled visit Portal visit Other ( , etc) External provider Documented

4 LOW LEVEL MAPS More detail, but a narrower scope

5 Low level flow chart: encounter Result is sent to Cypress Clinic Clinician contacts the patient Patient accurately reports warfarin use and factors such as diet, medications, etc Warfarin dose adjusted INR f/u scheduled Key: Circle = Start and Stop Box = activity Diamond = decision point Blood is drawn for INR by lab or home health or other Nurse chooses provider to forward result to. Criteria: the clinician who is listed as the ordering provider in Allscripts, but this name not always available to nurse Clinician & patient make decisions: Criteria: variable EHR

6 Low level flow chart: registry Result is sent to Cypress Clinic INR f/u scheduled Key: Circle = Start and Stop Box = activity Diamond = decision point Blood is drawn for INR by lab or home health or other Nurse chooses provider to forward result to. Criteria: the clinician who is listed as the ordering provider in Allscripts, but this name not always available to nurse EHR queried weekly for pts without INR > 30d Patient contacted INR > 30d EHR

7 Patient arrives at clinic Sees staff for vitals and rooming Sees Provider Patient leaves clinic Compliance assessed Preferences asked Preferences documented Orders written Patient education given from EHR Patient education explained Choice solicited or deferred Process map: patient education

8 Patient arrives at clinic Sees staff for vitals and rooming Sees Provider Patient leaves clinic Compliance assessed Preferences asked Preferences documented Orders written Order set found Order set correctly directs provider Process map: order set


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