Presentation on theme: "Corporate Employee Benefits: Medical Insurance Programme"— Presentation transcript:
1 Corporate Employee Benefits: Medical Insurance Programme MyGlobalBenefits Provided by Aviva Ltd, SingaporeAdministered by Expat Insurance Pte Ltd
2 Coverage Highlights High Annual Limits of US$2M No Deductible or Cost Sharing Required by EmployeeGlobal Coverage, excluding elective treatment in USAFull Accident & Emergency Treatment Covered in USAFully Covered Outpatient BenefitsFreedom of Choice for CareFull Coverage for all Pre-Existing Conditions
4 Claims Process Inpatient, Hospitalisation, Surgery Call the 24-Hour Assistance Hotline:Provide the following details:Name of Patient, Date of BirthName of Hospital, Date of Admission, Attending Doctor/Surgeon
5 Claims Process Inpatient, Hospitalisation, Surgery Logon to: expatinsurance.com.sg/reflectgeoDownload & Complete Pre-Hospitalisation FormUpon approval, Aviva will arrange fordirect settlement with the Hospital/Provider.
6 Claims Process Outpatient Claims Two Options: Visit a Cashless Outpatient ProviderVisit a Doctor of Your Choice
7 Claims Process Cashless Outpatient Claims Visit a clinic on the Cashless DirectoryPresent your medical card at time of visitSign the claim form at clinic4. The clinic will bill Aviva directly
8 Claims Process Outpatient Reimbursement Claims Logon to: expatinsurance.com.sg/reflectgeoDownload & Complete Medical Claim FormPost Claim Form & Original Invoice/Receipts to:Aviva LtdCustomer Service – Group Health Claims4 Shenton Way, #01-01 SGX Centre 2, Singapore
9 *Note: All claims must be submitted within 120 days. Claims ProcessOutpatient Reimbursement ClaimsAviva will credit your preferred bank account in the currency of your choice.*Note: All claims must be submitted within 120 days.Timeline: Upon receipt of claim form and receipts by post, Aviva will process within two weeks time.
10 Information Portal Your Personal Portal can be found at: (available from 8 November)-Employee Benefit Handbooks-Summary of Benefits, Policy Wording & Definitions-Claim Forms-Procedures-Emergency Contact Numbers