Presentation on theme: "Corporate Employee Benefits: Medical Insurance Programme MyGlobalBenefits Provided by Aviva Ltd, SingaporeAdministered by Expat Insurance Pte Ltd."— Presentation transcript:
Corporate Employee Benefits: Medical Insurance Programme MyGlobalBenefits Provided by Aviva Ltd, SingaporeAdministered by Expat Insurance Pte Ltd
Coverage Highlights High Annual Limits of US$2M No Deductible or Cost Sharing Required by Employee Global Coverage, excluding elective treatment in USA Full Accident & Emergency Treatment Covered in USA Fully Covered Outpatient Benefits Freedom of Choice for Care Full Coverage for all Pre-Existing Conditions
Summary of Core Benefits Hospitalization & Day Surgery Room & Board in Private Hospital, Single-BedFully Covered X-rays, Lab Tests, Medicine, DiagnosticsFully Covered Surgeon's Fees (includes pre & post-surgery)Fully Covered Professional & Specialist FeesFully Covered Parental AccommodationFully Covered Cancer & Kidney DialysisFully Covered Organ TransplantFully Covered Emergency Benefits Medical Evacuation & RepatriationFully Covered Local Ambulance ServicesFully Covered ER or A&E TreatmentFully Covered Dental Treatment, Accidental Damage OnlyFully Covered Outpatient Benefits Physician & Specialist ConsultationsFully Covered Prescribed Physiotherapist & Speech TherapyFully Covered Alternative Medicine: chiropractor, osteo, homeopath)$1,500 Medicine & DrugsFully Covered X-rays, Lab Tests, Medicine, DiagnosticsFully Covered Wellness Benefits, 1 visit per year$300 Cancer & Kidney DialysisFully Covered
Claims Process Inpatient, Hospitalisation, Surgery Call the 24-Hour Assistance Hotline: Provide the following details: Name of Patient, Date of Birth Name of Hospital, Date of Admission, Attending Doctor/Surgeon
Claims Process Inpatient, Hospitalisation, Surgery Logon to: expatinsurance.com.sg/reflectgeo Download & Complete Pre-Hospitalisation Form Upon approval, Aviva will arrange for direct settlement with the Hospital/Provider.
Two Options: 1.Visit a Cashless Outpatient Provider 2.Visit a Doctor of Your Choice Claims Process Outpatient Claims
1.Visit a clinic on the Cashless Directory 2.Present your medical card at time of visit 3.Sign the claim form at clinic 4.The clinic will bill Aviva directly Claims Process Cashless Outpatient Claims
Claims Process Outpatient Reimbursement Claims Logon to: expatinsurance.com.sg/reflectgeo Download & Complete Medical Claim Form Post Claim Form & Original Invoice/Receipts to: Aviva Ltd Customer Service – Group Health Claims 4 Shenton Way, #01-01 SGX Centre 2, Singapore
Claims Process Outpatient Reimbursement Claims Aviva will credit your preferred bank account in the currency of your choice. *Note: All claims must be submitted within 120 days. Timeline: Upon receipt of claim form and receipts by post, Aviva will process within two weeks time.
Information Portal Your Personal Portal can be found at: (available from 8 November) -Employee Benefit Handbooks -Summary of Benefits, Policy Wording & Definitions -Claim Forms -Procedures -Emergency Contact Numbers
Upper Circular Road The Riverwalk, #B1-52 Singapore Questions?