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Corporate Employee Benefits: Medical Insurance Programme MyGlobalBenefits Provided by Aviva Ltd, SingaporeAdministered by Expat Insurance Pte Ltd.

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Presentation on theme: "Corporate Employee Benefits: Medical Insurance Programme MyGlobalBenefits Provided by Aviva Ltd, SingaporeAdministered by Expat Insurance Pte Ltd."— Presentation transcript:

1 Corporate Employee Benefits: Medical Insurance Programme MyGlobalBenefits Provided by Aviva Ltd, SingaporeAdministered by Expat Insurance Pte Ltd

2 Coverage Highlights High Annual Limits of US$2M No Deductible or Cost Sharing Required by Employee Global Coverage, excluding elective treatment in USA Full Accident & Emergency Treatment Covered in USA Fully Covered Outpatient Benefits Freedom of Choice for Care Full Coverage for all Pre-Existing Conditions

3 Summary of Core Benefits Hospitalization & Day Surgery Room & Board in Private Hospital, Single-BedFully Covered X-rays, Lab Tests, Medicine, DiagnosticsFully Covered Surgeon's Fees (includes pre & post-surgery)Fully Covered Professional & Specialist FeesFully Covered Parental AccommodationFully Covered Cancer & Kidney DialysisFully Covered Organ TransplantFully Covered Emergency Benefits Medical Evacuation & RepatriationFully Covered Local Ambulance ServicesFully Covered ER or A&E TreatmentFully Covered Dental Treatment, Accidental Damage OnlyFully Covered Outpatient Benefits Physician & Specialist ConsultationsFully Covered Prescribed Physiotherapist & Speech TherapyFully Covered Alternative Medicine: chiropractor, osteo, homeopath)$1,500 Medicine & DrugsFully Covered X-rays, Lab Tests, Medicine, DiagnosticsFully Covered Wellness Benefits, 1 visit per year$300 Cancer & Kidney DialysisFully Covered

4 Claims Process Inpatient, Hospitalisation, Surgery Call the 24-Hour Assistance Hotline: Provide the following details: Name of Patient, Date of Birth Name of Hospital, Date of Admission, Attending Doctor/Surgeon

5 Claims Process Inpatient, Hospitalisation, Surgery Logon to: expatinsurance.com.sg/reflectgeo Download & Complete Pre-Hospitalisation Form Upon approval, Aviva will arrange for direct settlement with the Hospital/Provider.

6 Two Options: 1.Visit a Cashless Outpatient Provider 2.Visit a Doctor of Your Choice Claims Process Outpatient Claims

7 1.Visit a clinic on the Cashless Directory 2.Present your medical card at time of visit 3.Sign the claim form at clinic 4.The clinic will bill Aviva directly Claims Process Cashless Outpatient Claims

8 Claims Process Outpatient Reimbursement Claims Logon to: expatinsurance.com.sg/reflectgeo Download & Complete Medical Claim Form Post Claim Form & Original Invoice/Receipts to: Aviva Ltd Customer Service – Group Health Claims 4 Shenton Way, #01-01 SGX Centre 2, Singapore

9 Claims Process Outpatient Reimbursement Claims Aviva will credit your preferred bank account in the currency of your choice. *Note: All claims must be submitted within 120 days. Timeline: Upon receipt of claim form and receipts by post, Aviva will process within two weeks time.

10 Information Portal Your Personal Portal can be found at: (available from 8 November) -Employee Benefit Handbooks -Summary of Benefits, Policy Wording & Definitions -Claim Forms -Procedures -Emergency Contact Numbers

11 Upper Circular Road The Riverwalk, #B1-52 Singapore Questions?


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