Presentation on theme: "Building the Oncology Medical Home Panelists Moderator: Gordon Kuntz, Senior Director, Payer Solutions, ION Solutions Panelists: Susan Tofani, MS, Director."— Presentation transcript:
Building the Oncology Medical Home
Panelists Moderator: Gordon Kuntz, Senior Director, Payer Solutions, ION Solutions Panelists: Susan Tofani, MS, Director Network and Payer Relations, Oncology Management Services, Inc. Tracey F. Weisberg, M.D., Medical Oncologist, Maine Center for Cancer Medicine
Building the Oncology Medical Home Tracey F. Weisberg MD Maine Center for Cancer Medicine
Disclosure Information Tracey F. Weisberg, M.D. Employment or Leadership Position: Maine Center for Cancer, President Please note, all disclosures are reported as submitted to the Cancer Center Business Summit and are available at cancerbusinesssummit.com.
MCCM Overview Private physician-owned practice for over 30 years Operations in four sites and staff three rural clinics QOPI certified all four infusion sites 14 physicians – 13 medical oncologists – 1 internal medicine hospitalist – 3 physicians boarded in palliative care – 8 midlevel providers
MCCM Programs Contract with Maine Health to deliver education to medical residents, oversee operations of Thoracic Oncology Clinic, Brain Tumor Clinic, Breast Clinic, hospital IV therapy Hemophilia Clinic Research Program Cancer Genetics Survivorship program Palliative Care (inpatient and outpatient consultation) Physician dispensing
MCCM Vision To provide the highest quality, cost effective cancer care in the region Optimize cancer treatment outcomes with early integration of pathways, early adoption of new technology and treatment strategies, and continued dedication to cancer research Patient-centered care
Treatment and Urgent Care Pathways with Data Collection
COME HOME Be present for the patient at the time of their greatest need
Work to the peak of your licensure
Challenges MCCM for 30 years used a primary nurse model Physicians enthusiastic, staff skeptical Staff concern about having to work more NP concern about needing to work extended hours Lead nurse could not envision change Phone system revision Perceived rigidity of following an urgent care pathway….we know how to do this already Implementation of urgent care hours Data collection with new software system
Frustration Leads to Breakthrough…….
We have a new nursing council Our patients love the extended hours. Families have been grateful not to have ER visits and waits Physician on-call perhaps a bit lighter We have new vision about our employee-patient relationship Hospital wants to use our data to demonstrate that they are working to reduce ER visits etc Payers interested in new model
Building the Oncology Medical Home Susan H. Tofani Oncology Management Services, Ltd.
Disclosure Information Susan Tofani, MS Employment or Leadership Position: Oncology Management Services, Ltd. Honoraria: ION Solutions Please note, all disclosures are reported as submitted to the Cancer Center Business Summit and are available at cancerbusinesssummit.com.