Presentation on theme: "The Role of the Office of Clinical Affairs in Dental Education"— Presentation transcript:
1 The Role of the Office of Clinical Affairs in Dental Education Joseph M. Vitolo, D.M.D., M.S., Ph.D.Director, Advanced Care ClinicDirector, Advanced Education in General DentistryMarquette University School of Dentistry
2 The Advanced Care Clinic Marquette University School of Dentistry Three distinct clinical areas:Emergent CareSpecial NeedsAEGD Residency Program
3 Advanced Care Clinical Faculty Dr. Ximena MezaDr. Hermes HoffmanDr. Agnes DomagalaAssistant Clinical DirectorDr. Patrick LongoDr. Charles Kosowski
4 The Role of the Office of Clinical Affairs in Dental Education
5 The Office of Clinical Affairs is responsible for maintaining quality patient care while optimizing the clinical experience for students and graduate residents within the College of Dentistry. Services include but are not limited to providing quality assurance, resolving patient issues, maintaining infection control, insuring regulatory compliance and fiscal oversight.
6 UKCD Mission Statement & Commission on Dental Accreditation
7 CODA: Quality Assurance “A cycle of PLAN, DO, CHECK, ACT that involves setting goals, determining outcomes, and collecting data in an ongoing and systematic manner to measure attainment of goals and outcomes. The final step in quality assurance involves identification and implementation of corrective measures designed to strengthen the program.”Taken from the CODA Accreditation Standards for Dental Education Programs
8 CODA: Educational Environment Comprehensive, Patient-Centered CareCritical ThinkingSelf-Directed LearningHumanistic EnvironmentScientific Discovery and the Integration of KnowledgeEvidence-based CareAssessmentApplication of TechnologyFaculty DevelopmentCollaboration with other Health Care ProfessionalsDiversityAdapted from the CODA Accreditation Standards for Dental Education Programs
9 Quality Assurance Assessments Taken from The University Of Kentucky, College Of Dentistry Clinic Manual
10 The Office of Clinical Affairs Quality AssuranceStandards of Care for the Dental SchoolClinic Operations: Guidelines & FormsComprehensive Patient Care ManualClinic ManualProduce/Collect Quality Assurance DataThe development and planning of all clinicalprogramsOversee the development and maintenance ofthe clinical affiliations
11 The Office of Clinical Affairs Clinical ServicesNew Patient ScreeningClinic OperationsMaintenance of EquipmentFiscal OversightClinic Revenue/ExpendituresDiscount ReportsFaculty CredentialingLicensureDrug Enforcement AgencyCompliance RequirementsCPROSHAEPA Audits of LabsHIPAA
12 The Office of Clinical Affairs Risk ManagementOutcomes/AssessmentGrievance ReportsActions/Follow upInfection ControlExposure ReportsPeer ReviewPotentially Compensable EventsEmergency/After-Hours CallMedical Emergency Response Team
13 The Office of Clinical Affairs axiUm UtilizationPatient RecordsRecordsData MiningPersonnelFacilities/Physical PlantDental LabsHousekeeping/Maintenance
14 “……..and other duties.” Mentorship/Faculty Development Physical Plant Esprit de Corps
15 The First 100 Days Identify issues requiring immediate attention. Become familiar with the UKCD and its culture.Meet with existing committees (i.e. Quality Assurance, Clinical Services, etc.) to determine the current state of affairs.Establish communications with students, residents and faculty.Maintain an ‘Open Door’ policy residents and faculty.Ask many questions and try to not reinvent the wheel.