6What our Program is: SOS Fergus Falls Community Dental Clinic Our state operated dental clinic provides preventative, restorative, and hospital dentistry specifically for consumers on MN Healthcare with:-Developmental Disabilities-Traumatic Brain Injury-Mental Health Disabilities-Chemical Dependency
7How do people access our Dental Services? SOS Fergus Falls Community Dental ClinicClinic Phone NumberToll Free:Direct: (218)Office Manager:Trish McClelland (218)Clinic Address:1121 Pebble Lake RoadFergus Falls, MN 56537
8Fergus Falls Hours of Operation: SOS Fergus Falls Community Dental ClinicClinic Hours:Monday – Thursday: 7:00 am- 4:15 pm(Opportunity to be open on Fridays, if patient capacity provides.)Comprehensive Hospital Dentistry:Wednesdays, Fergus Falls Lake Region HospitalPerformed by either Dr. Jason Bjerketvedt, DDSor Dr. Jayme Mace, DMD.
10Comprehensive Hospital Dentistry When adequate care cannot be completed in the office setting:General sedationComprehensive care:RestorativePreventativeX-raysExtractions
11How will services provided get paid? SOS Fergus Falls Community Dental ClinicOur clinic is reimbursed by all MN Healthcare programs, including:Medical AssistanceManaged Care: Blue PlusPrimewestDoralMedicaFinancial obligation to consumer may occur if insurance does not covertreatment plan:The bill will be mailed directly to the consumer/guardian.*Proudly, our main focus is to provide quality patient care, not cost.
12Fergus Falls Community Dental Clinic process and procedures:For SPMI consumers to be seen at our clinic:The referral must come from:- county case worker- residential/foster care/assisted living staff memberBe on a MN Healthcare programSPMI diagnosisAfter the appointment has been made:You will receive new patient paperwork to be completedby appointment.
13SOS Fergus Falls Community Dental Clinic Our expectations:
14Consumer reliability: Attend all appointmentsFollow recommended dental treatment, and home careCollaboration with 1 designated contact person to:Support consumer with dental careDiscuss/Determine treatment planFollow up on treatment plan, home care, etc.
15Comprehensive care is our priority -doctor exam -hard tissue charting -full mouth periodontal probes -full mouth set of x-rays -cleaning/scaling and root planning -fluoride treatment
16the consumer can elect emergency care only. If the consumer chooses not to comply with comprehensive care,the consumer can elect emergency care only.
17Person-centered service throughout all dental treatment Fergus Falls Dental Clinic Values=Person-centered service throughout all dental treatment
18it would be helpful to know: In order to guide patient careit would be helpful to know:
19Who is responsible for making/ cancelling/rescheduling appointments? Legal GuardianAND/ORCase Worker/Staff/Consumer
20Who does the dental clinic contact for treatment options? Legal GuardianORCase Worker/Staff*We request the guardian/case worker be present at the 1st comprehensive appointment. Many treatment options will be discussed, and informed consent is essential.
21Who can we rely on for consumer follow through with treatment plans? Legal GuardianORCase Worker/Staff/Consumer
23Required: Full Name Date of Birth Medical Assistance # Phone # Consumer informationReferral informationFull NameDate of BirthMedical Assistance #Phone #Primary Medical DiagnosisNameTitleCountyPhone #Fax/
24Has the consumer had recent dental care, and are there records to be transferred to our office? MA only pays for certain treatment 1 x/yearWe must have the current x-rays, cleaning, and exam information, or there will be fees assessed
25Does the consumer provide their own transportation?
26Are there any behaviors/characteristics we should know so we can provide the best dental care possible for the consumer?HostilityAnxietyPhobiaTriggers
27Who can we rely on to help the consumer with their recommended treatment plan? Home careDiet/NutritionManaging appointments
28How this all works: Telephone call from case worker to our clinic Make appointmentGather all information to include records being transferred to our clinicFirst appointmentX-rays, cleaning and comprehensive examAppointment for dental workPreventative care appointments set up
29We thank you for the opportunity to meet consumer’s dental needs! Our specialized dental clinic is a challenging yet very rewarding environment.We thank you for the opportunity to meet consumer’s dental needs!