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THE BUSINESS OF OMNI-CHANNEL RETAIL. SPS Commerce (NASDAQ: SPSC) Headquartered in Minneapolis, MN 100% retail enterprise cloud services 50 consecutive.

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Presentation on theme: "THE BUSINESS OF OMNI-CHANNEL RETAIL. SPS Commerce (NASDAQ: SPSC) Headquartered in Minneapolis, MN 100% retail enterprise cloud services 50 consecutive."— Presentation transcript:

1 THE BUSINESS OF OMNI-CHANNEL RETAIL

2 SPS Commerce (NASDAQ: SPSC) Headquartered in Minneapolis, MN 100% retail enterprise cloud services 50 consecutive quarters of growth Profitable, strong balance sheet Retail industrys largest network –2,000 Retailers, 50,000 Suppliers, 1,000s of 3PLs, Carriers, Factories SPS COMMERCE CONFIDENTIAL INFORMATION

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5 5 $83,000,000,000 29% 13,000,000,000 68%

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7 OMNI-CHANNEL FUNDAMENTALS Item Management Adaptability Sell-Thru Velocity Item Sourcing Frictionless Scale

8 AGENDA - MORNING 9:00-9:50 amOmni-Channel Retail: A view from the front Paula Rosenblum, RSR Research 10:00-10:50 amLeaving the Catalog Behind Bill Gratke, Lamps Plus Sanjay Parthasarathy, Indix Mike Lapchick, Shotfarm 11:00-11:50 amWhere is the customer and what are they buying? Michelle Landis, UnderArmor 8

9 AGENDA - AFTERNOON 1:00-1:50pmThe Key to Infinite Aisle Success Justin Stevens, Quirky Jim Sustar, Trademark Global 2:00-2:50pmWhy Drop-Ship Changes Everything, and Nothing Tanya Tremoulet, SOG Knives Mark Hopkins, Skullcandy Chad Collins, Accellos

10 PAULA ROSENBLUM RSR RESEARCH Omni-Channel Retail: A view from the front

11 AGENDA - MORNING 9;00-9:50 amOmni-Channel Retail: A view from the front Paula Rosenblum, RSR Research 10:00-10:50 amLeaving the Catalog Behind Bill Gratke, Lamps Plus Sanjay Parthasarathy, Indix Mike Lapchick, Shotfarm 11:00-11:50 amWhere is the customer and what are they buying? Michelle Landis, UnderArmor 11

12 AGENDA - AFTERNOON 1:00-1:50pmThe Key to Infinite Aisle Success Justin Stevens, Quirky Jim Sustar, Trademark Global 2:00-2:50pmWhy Drop-Ship Changes Everything, and Nothing Tanya Tremoulet, SOG Knives Mark Hopkins, Skullcandy Chad Collins, Accellos 12

13 THE BUSINESS OF OMNI-CHANNEL RETAIL

14 APPENDIX 14

15 KEY CHALLENGE(S) (In 2012) Amazon posted Web sales of $61 billion, compared to an estimated $7.7 billion for WalMart -WSJ, June 18, 2013

16 TODAYS MARKET Change is the new normal Small becomes big, fast Pace is quickening

17 DIRECTIONAL INDICATORS MOBILE CONSUMERS FRICTION REDUCTION, EVERYWHERE SOCIAL…EVERYTHING 17

18 OMNI-CHANNEL FUNDAMENTALS Item Management Adaptability Item Sell-Thru Velocity Item Sourcing Frictionless Scale

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21 ONE CONNECTION ERP COMPLETE CLOUD-BASED INTEGRATION TO 10,000S OF TRADING PARTNERS RSX = RETAIL STANDARD XML THE STANDARD FOR TRADING PARTNER INTEGRATION Retailers SUPPLIERS, VENDORS, MANUFACTURERS, DISTRIBUTORS

22 ITEM MANAGEMENT Hundreds of attributes –Retail, ordering, logistics, pricing & more E-commerce readiness –Marketing content –Image, digital asset management Inventory information –Current & future quantity –Location Quality item information Strong e-commerce presence Increased consumer sales

23 ITEM SELL-THROUGH Enable responsive sell-through performance, by location Collaboration between retailers and suppliers Visibility enables successful customer experiences

24 ITEM SOURCING Endless-aisle retail = exponential item growth –Annual SKU growth of % Customers expect two day delivery –Reliance on drop ship due to capex limitations Traditional retailer sourcing & merchandising practices do not scale


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