Presentation on theme: "Foundations of Team Leadership"— Presentation transcript:
1 Foundations of Team Leadership Ladder of InferenceCONCLUSIONSASSUMPTIONS??FILTERS??FACTS/ DATAACTIONS
2 Ladder of InferenceCONCLUSIONSASSUMPTIONS??FILTERS??FACTS/ DATAACTIONSThe Ladder is a metaphor for how our mental models influence perception, judgment, and action“Climbing the ladder,” from data to conclusion, is an automatic, unconscious process
3 How We Usually Climb The Ladder… Unaware of Some of Our Mental ProcessesWe are so skilled that we jump to the top rungs of the ladder without knowing it...We tacitly filter some data and ignore other dataWe impose our own interpretations on these dataWe draw conclusions from interpreted dataCONCLUSIONSASSUMPTIONSFACTS/ DATAACTION???FILTERS???Source: Action Design/ Pegasus
4 How We Usually Climb The Ladder… FiltersAssumptions are colored by filters:AutomaticInferred to be truePersonal filters come from one’s background, experiences, & beliefs(Culture-family-faith…)These often come from Mental ModelsThese filters are mostly unconscious
5 Implications of the Ladder Blind about OurselvesWe don’t realize that we are making interpretations because we do not think about our thinking -...Our conclusions feel SO obvious to usWe see no need to retrace the steps we tookOr explain how we reached our conclusionsEven if others reach different conclusionsSource: Action Design/ Pegasus
6 Steps in the Ladder of Inference AssumptionsConclusionDataActionJohari ExampleJohariXX Statement in the JohariI listened with my filters …I made an AssumptionI decided which statement was trueI raised my hand accordinglyFiltered Meaning
8 Implications of the Ladder From the Top of the LadderWhen people disagree, they often hurl conclusions at each other from the top of their respective laddersThis makes it hard to resolve differences and to learn from one anotherSource: Action Design/ Pegasus
9 Climbing the Inference Ladder DATACONCLUSIONSASSUMPTIONSFACTS/ DATAACTION???FILTERS???
10 Implications of the Ladder Blind about Ourselves & OthersWe see the different conclusions of others as obviously wrongAnd INVENT REASONS to explain why others say things that are so obviously WRONGEven if others reach different conclusionsWe do not often think to explain how we reached our own conclusions, because our conclusions seem so obvious to usSource: Action Design/ Pegasus
11 Bushfire Example of Inferences CONCLUSIONSASSUMPTIONSFACTS/ DATAACTION???FILTERS??Scenario #1Action-LeaveConclusion- Safe to drive away in carAssumption-Car can outpace fireData Selected- CARScenario #2Action-StayConclusion- Unsafe to drive awayAssumption-Fire moves faster than carData Selected- CAR
12 SO WHAT? Self Awareness As a Tool of Reflection Can be used to slow down thinkingMake more obvious one’s assumptionsCONCLUSIONSASSUMPTIONS??FILTERS??FACTS/ DATAACTIONS
13 Lessons from the Ladder Effective Conversations Are Enabled by Moving Up & Down Our LaddersIf we are willing/able to climb down one’s ladderAnd make an effort to review data togetherAnd to share with each other our reasoning and assumptionsCONCLUSIONSASSUMPTIONS??FILTERS??FACTS/ DATAACTIONS
14 Able to Come Down Our Inference Ladder CONCLUSIONSASSUMPTIONSFACTS/ DATAACTION??FILTERS??
15 Using the Ladder Positively ONESELFPay attention to how your conclusions are based on your inferencesExplain to others the steps in your thinking, from the data you select and the meanings you paraphrase, to the conclusions you reachAsk others if they have other ways of interpreting the data or if they see gaps in your reasoningSource: Action Design/ Pegasus
16 Using the Ladder Positively OTHERSAssume that others may reach different conclusions because they have their own ladder of inference with logic that makes sense to themParaphrase (aloud) the meanings you hear in what others sayAsk others to explain the steps in their thinkingSource: Action Design/ Pegasus
17 Analyzing Our Inference Ladders Foundations of Team LeadershipOpen FTLAnalyzing Our Inference LaddersExercise FormatReview the details of the Ladder of Inference stepsRe-create on the exercise sheet’s ladder the steps you inferred in one of the Johari mystery card “read-out”What assumptions did you make?How did these lead you to the conclusions you made?