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Foundations of Team Leadership 5b-1 Foundations of Team Leadership Ladder of Inference CONCLUSIONS ASSUMPTIONS ??FILTERS?? FACTS/ DATA ??FILTERS?? ACTIONS.

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Presentation on theme: "Foundations of Team Leadership 5b-1 Foundations of Team Leadership Ladder of Inference CONCLUSIONS ASSUMPTIONS ??FILTERS?? FACTS/ DATA ??FILTERS?? ACTIONS."— Presentation transcript:

1 Foundations of Team Leadership 5b-1 Foundations of Team Leadership Ladder of Inference CONCLUSIONS ASSUMPTIONS ??FILTERS?? FACTS/ DATA ??FILTERS?? ACTIONS

2 Foundations of Team Leadership 5b-2 The Ladder is a metaphor for how our mental models influence perception, judgment, and action Climbing the ladder, from data to conclusion, is an automatic, unconscious process Ladder of Inference CONCLUSIONS ASSUMPTIONS ??FILTERS?? FACTS/ DATA ??FILTERS?? ACTIONS

3 Foundations of Team Leadership 5b-3 How We Usually Climb The Ladder … Unaware of Some of Our Mental Processes Source: Action Design/ Pegasus We are so skilled that we jump to the top rungs of the ladder without knowing it... We tacitly filter some data and ignore other data We impose our own interpretations on these data We draw conclusions from interpreted data CONCLUSIONS ASSUMPTIONS FACTS/ DATA ACTION ???FILTERS???

4 Foundations of Team Leadership 5b-4 Assumptions are colored by filters: Automatic Inferred to be true Personal filters come from ones background, experiences, & beliefs (Culture-family-faith…) These often come from Mental Models These filters are mostly unconscious Filters How We Usually Climb The Ladder …

5 Foundations of Team Leadership 5b-5 Blind about Ourselves Source: Action Design/ Pegasus Our conclusions feel SO obvious to us We see no need to retrace the steps we took Or explain how we reached our conclusions Even if others reach different conclusions We dont realize that we are making interpretations because we do not think about our thinking -... Implications of the Ladder

6 Foundations of Team Leadership 5b-6 Johari Example Johari Steps in the Ladder of Inference Filtered Meaning XX Statement in the Johari I listened with my filters … I made an Assumption I decided which statement was true I raised my hand accordingly Assumptions Conclusion Data Action

7 Foundations of Team Leadership 5b-7 Climbing Our Inference Ladder CONCLUSIONS ASSUMPTIONS FACTS/ DATA ACTION ???FILTERS???

8 Foundations of Team Leadership 5b-8 Source: Action Design/ Pegasus Implications of the Ladder From the Top of the Ladder When people disagree, they often hurl conclusions at each other from the top of their respective ladders This makes it hard to resolve differences and to learn from one another

9 Foundations of Team Leadership 5b-9 Climbing the Inference Ladder DATA CONCLUSIONS ASSUMPTIONS FACTS/ DATA ACTION ???FILTERS???

10 Foundations of Team Leadership 5b-10 Implications of the Ladder Blind about Ourselves & Others Source: Action Design/ Pegasus We see the different conclusions of others as obviously wrong And INVENT REASONS to explain why others say things that are so obviously WRONG Even if others reach different conclusions We do not often think to explain how we reached our own conclusions, because our conclusions seem so obvious to us

11 Foundations of Team Leadership Leadership and Organizational Effectiveness 5e-11 Bushfire Example of Inferences Scenario #1 oAction-Leave oConclusion- Safe to drive away in car oAssumption-Car can outpace fire oData Selected- CAR Scenario #2 oAction-Stay oConclusion- Unsafe to drive away oAssumption-Fire moves faster than car oData Selected- CAR CONCLUSIONS ASSUMPTIONS FACTS/ DATA ACTION ???FILTERS??

12 Foundations of Team Leadership 5b-12 SO WHAT? Self Awareness As a Tool of Reflection Can be used to slow down thinking Make more obvious one s assumptions CONCLUSIONS ASSUMPTIONS ??FILTERS?? FACTS/ DATA ??FILTERS?? ACTIONS

13 Foundations of Team Leadership 5b-13 Lessons from the Ladder Effective Conversations Are Enabled by Moving Up & Down Our Ladders If we are willing/able to climb down ones ladder And make an effort to review data together And to share with each other our reasoning and assumptions CONCLUSIONS ASSUMPTIONS ??FILTERS?? FACTS/ DATA ??FILTERS?? ACTIONS

14 Foundations of Team Leadership 5b-14 Able to Come Down Our Inference Ladder CONCLUSIONS ASSUMPTIONS FACTS/ DATA ACTION ??FILTERS??

15 Foundations of Team Leadership 5b-15 Source: Action Design/ Pegasus Using the Ladder Positively ONESELF Pay attention to how your conclusions are based on your inferences Explain to others the steps in your thinking, from the data you select and the meanings you paraphrase, to the conclusions you reach Ask others if they have other ways of interpreting the data or if they see gaps in your reasoning

16 Foundations of Team Leadership 5b-16 Source: Action Design/ Pegasus Using the Ladder Positively OTHERS Assume that others may reach different conclusions because they have their own ladder of inference with logic that makes sense to them Paraphrase (aloud) the meanings you hear in what others say Ask others to explain the steps in their thinking

17 3b-17 Exercise Format 1.Review the details of the Ladder of Inference steps 2.Re-create on the exercise sheets ladder the steps you inferred in one of the Johari mystery card read-out 3.What assumptions did you make? 4.How did these lead you to the conclusions you made? Analyzing Our Inference Ladders Open FTLFoundations of Team Leadership

18 5b-18 Inference Ladder & Mental Models CONCLUSIONS ASSUMPTIONS FACTS/ DATA ACTION ???FILTERS??? DATA

19 3b-19 Inference Ladder Exercise Open FTLFoundations of Team Leadership CONCLUSIONS ASSUMPTIONS FACTS/ DATA ACTION ???FILTERS??? DATA


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