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Copyright © 2009 Zylog Systems (EUROPE) Ltd. All rights reserved. 1 Vishal Jain Version 01a, 17 March 2010 Mobile Technology Emerging Trends: Banking and Financial Services Presented at the Indian Business Chamber of Luxembourg
Copyright © 2009 Zylog Systems (EUROPE) Ltd. All rights reserved. 2 Personal Banking as we know Source: Copyrightwww.cartoonstock.com
Copyright © 2009 Zylog Systems (EUROPE) Ltd. All rights reserved. 3 Mobile Managing your Money and More *0# Stock tips, news feeds, balance alert Trade confirmation, portfolio enquiry Transaction alert Bill reminder, pay bills, transfer funds Buy grocery, pay using your phone Book your ticket, travel with a bar coded ticket on phone All body senses isee ihear Ismell itouch Italk
Copyright © 2009 Zylog Systems (EUROPE) Ltd. All rights reserved. 4 Forecasts Source: Edgar, Dunn & Company KPMGGSMA Juniper Research Gartner 2011 Mobile Money Transfer Market $21 Billion 2012 Mobile Money Market $5+ Billion 2014 Mobile Money Transfer Market $65 Billion ABI Research Frost & Sullivan 2013 Mobile Money Market (Western Europe) 4-5 Billion 2011 Mobile Payments Million users Juniper Research GSMA & EDC 2015 Mobile Wallets 1.4 Billion users 2011 Mobile Banking 816 Million users 37 Billion transactions 2015 Mobile Commerce $119 Billion
Copyright © 2009 Zylog Systems (EUROPE) Ltd. All rights reserved. 5 The imperative Source: TowerGroupSource: ITU 960 million mobile subscribers in Europe Forrester - By 2014, nearly 40% of consumers in Western Europe will be tapping into the web via their mobile phone ITU - the number of mobile cellular subscriptions globally to reach five billion this year IDC - world's mobile worker population will pass the one billion mark this year and grow to nearly 1.2 billion people - more than a third of the world's workforce - by 2013 Eurostat – around 30% of women and 35% of men in the EU region used the internet banking (exception being Nordic, Lux and Estonia – 65%+ users) IMS Research - Smartphone shipment growth is expected to accelerate in the future at a CAGR of 24.5% between 2010 and 2015 Source: Eurostat, 2008
Copyright © 2009 Zylog Systems (EUROPE) Ltd. All rights reserved. 6 So what is mobile technology in banking and financial services Transactions & Queries Account related requests Portfolio Management Fund Transfer Card services Statements Quotes/Feed ATM/Branch Search Banking Payments P2P and P2M payments Remittance Mobile wallet transfers Mobile airtime top-up Utility Bill payments ---BANK--- Are you sure you want to transfer USD 50 to Navin? Send TPIN to confirm ---BANK--- Are you sure you want to transfer USD 50 to Navin? Send TPIN to confirm Commerce Rail/Bus/Air Ticketing Shopping Movie/Match/Event Ticketing Merchant payments Loyalty coupons
Copyright © 2009 Zylog Systems (EUROPE) Ltd. All rights reserved. 7 Why is mobile technology different
Copyright © 2009 Zylog Systems (EUROPE) Ltd. All rights reserved. 8 Does it stick together Mobile Application Platform
Copyright © 2009 Zylog Systems (EUROPE) Ltd. All rights reserved. 9 Are we ready Clarity of regulations Monetisation on existing infrastructure AML/KYC Concerns Legacy Infrastructure Consumer AttentionAffordable Data Plans Cross Industry Partnership Tight Capital Mature technology Mobile Banking Mass Scale Adoption
Copyright © 2009 Zylog Systems (EUROPE) Ltd. All rights reserved. 10 So who is doing what MVNO + Mobile Financial Services Independent Mobile Financial Services Financial Network Retail Network Telecom Network Bank Network Device/ancillary Manufacturers
Copyright © 2009 Zylog Systems (EUROPE) Ltd. All rights reserved. 11 Internet Emerging Technology Landscape EmergingDeveloped Unbanked Banked NFC ATM + Internet + Branch Mobile UI SMS Agents SMS Mobile UI ATM Branch SMS Mobile UI Agents Focal touchpoint Secondary
Copyright © 2009 Zylog Systems (EUROPE) Ltd. All rights reserved. 12 Drivers for adoption EmergingDeveloped Unbanked Banked Affluence Convenience Cost of delivery Mainstream Security Speed Viability Security Convenience Cost of delivery Usability
Copyright © 2009 Zylog Systems (EUROPE) Ltd. All rights reserved. 13 Zylog Founded in 1995 Listed in India (NSE/BSE) Located in 13 countries and working with customers in 20 countries Headquartered in Edison, NJ USD 410 million (FY11) Large Investors – Sundaram BNP Paribas, UTI Ventures 50% of revenues from banking and telecom Top 10 customers contribute 40% of revenue 3600 Professionals 150+ mobile computing team ISO 9001 certified and SEI- CMMI Level 4/5 Standard Ranked 68 amongst the Top 500 Indian IT companies First to demonstrate wireless solutions in the Middle East in years of experience in mobile deployment for banking and financial services Bank.Companion – Zylogs proprietary end to end mobile platform available in North America, Europe and Asia Live in 40 Banks and Financial Institutions, 10+ government establishments, 10+ media houses, 20+ large enterprises, 10 telecom operators Exclusive partner of Dubai e-government for Wireless Enabling of all the Government Departments in the UAE Working with the top 3 banks in our installed markets Around a million users are currently subscribed to our mobile platform
Copyright © 2009 Zylog Systems (EUROPE) Ltd. All rights reserved. 14 Contact Information Europe Headquarters King Street, II Floor London House, Hammersmith London W6 9LZ Phone: +44 (0) Web: Development Centre 155, Thiruvalluvar Salai Kumaran Nagar, Sholinganallur Chennai, India Phone: Asia Pacific Headquarters #13-09 Ngee Ann City Tower B 391B Orchard Road Singapore Phone: Global Headquarters 85 Lincoln Hwy Edison, New Jersey United States, Phone: Thank You Q&A Vishal Jain Regional Manager Banking & Financial Services +44 (0)
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