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EVERY CONNECTION has a starting point. Web Scale Management Services Chris Thewlis Regional Manager Australia/ New Zealand.

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Presentation on theme: "EVERY CONNECTION has a starting point. Web Scale Management Services Chris Thewlis Regional Manager Australia/ New Zealand."— Presentation transcript:

1 EVERY CONNECTION has a starting point. Web Scale Management Services Chris Thewlis Regional Manager Australia/ New Zealand

2 The world before Web Scale: Finding that special something…

3 A diagram might look like… Garage Sale Yellow Pages Phone Sales Catalog BuyersAdvertisers Sellers Self Service RetailerResellerWholesaler Infomercial Want Ads Flea Market Retail Stores Circular

4 With Web Scale: Matches sellers, items and buyers

5 Changing demand

6 Changing collections

7 Trend in current economic climate: Circulation

8 Library Usage Library services in changing times Library Budgets

9 Have the systems we use to deliver services kept pace with the changing nature of our users and our collections? OR Are libraries being held back by: Many systems to support Large investment in maintenance A fragmented Web presence Questions to ask ourselves

10 Todays agenda Libraries are doing more than ever Silos, costs, time requirements, inefficiency are hindering libraries Cloud computing has helped other industries OCLC members have been building cloud services 40 years OCLC Web-scale Management brings the power of the cooperative to core services Frees member libraries to focus more on their communities

11 How doing more created the current library technology infrastructure

12 In the 1970s… ILS OPAC Circulation Cataloging Users Print Vendors Library

13 In the 1980s… ILS OPAC Circulation Cataloging Users Print Vendors Library Self Service National/ Global System Consortial System Cataloging Utility Acquisitions

14 In the 1990s… ILS OPAC Circulation Cataloging Users Print Vendors Library Self Service National/ Global System Consortial System Cataloging Utility Acquisitions A to Z List Electronic Vendor Resolver ERM

15 In the 2000s… ILS OPAC Circulation Cataloging Users Print Vendors Library Self Service National/ Global System Consortial System Cataloging Utility Acquisitions A to Z List Electronic Vendor Resolver ERM Institutional Repository Meta- search

16 Web scale value proposition 70 % 30 % INFRASTRUCTUREINITIATIVE Amazon.com: Before cloud computing…After cloud computing…

17 What if… Users Print Vendors Library OPAC ILS Circulation Cataloging Self Service Acquisitions Cataloging Utility National/ Global System Consortial System Electronic Vendor A to Z List Resolver ERM Institutional Repository Meta- search Data Library UsersSuppliers Partners

18 Library UsersSuppliers Partners Efficient storage of data in the cloud: Common use data Bib Holdings User Contributed Common Use Data

19 Users Partners Suppliers Library UsersSuppliers Partners Data by Agreement Patron Auth Circ Counts Ordering Licenses Common Use Data Library Efficient storage of data in the cloud: Data by agreement

20 Library UsersSuppliers Partners Users Partners Suppliers Efficient storage of data in the cloud: Private data Private Data Data by Agreement Common Use Data Patron COut Order Details Licensing Library

21 Data Library UsersSuppliers Partners Roles Aggregators Book Sellers Jobbers Local Users Local Visitors Worldwide Users Partners Libraries Search Engines Utilities Consortia Social Sites

22 Data Workflow Library UsersSuppliers Partners

23 Data Library UsersSuppliers Partners OCLC Members: Building Web Scale for 40 Years 1970s: Cataloging 1980s: Resource Sharing 1990s: Online Databases 2000s: Virtual Reference Collection Analysis NextGen Discovery 2010s: Web-Scale Management

24 Summary of what Web Scale gets you 1.Leverages shared data 2.Improves interoperability 3.Releases staff to create and implement innovation

25 Data Web-scale Management Components Library UsersSuppliers Partners

26 Next steps: Strategy Helene Blowers Digital Strategy Director, Columbus Metropolitan Library John Helmer Executive Director, Orbis Cascade Alliance Jan Ison Executive Director, Lincoln Trail Libraries System David Lankes Associate Professor, Syracuse University Web scale Management Services Library Advisory Council Strategic direction, reality checks and moral support Sarah McHugh Statewide Projects Librarian, Montana State Library Mary Piorun Associate Director, University of Mass. Medical Center Library Tim Rogers Executive Director, NCLIVE John Teskey Director of Libraries, University of New Brunswick Andrew Pace OCLC, ex officio

27 Next steps: Execution Web-scale management services Steering Committees Access services, technical services, systems and management workflow experts Will be comprised of pilot participants at the start Test/pilot sites Orbis Cascade Alliance Linfield College (with general assistance from the Alliance) Pepperdine University Libraries Idaho Commission for Libraries Boundary Public, Payette County Public, CIN CPC (Craven, Pamlico, Carteret) Regional Libraries (NC)

28 Library Web scale Libraries worldwide1,212,383 Books: physical processing 15,517,196,010 Back-office transactions61,879,349 OPAC searches105,607,800,600 Database searches 36,555,852,000 Circulation / ILL 4,983,393,968 + Adds/deletes; patron record maintenance, etc. ____________________________________________________________________ Annual transactions 166,041,975,140 18,954,563 transactions / day5,265 transactions / second Worldwide libraries and worldwide library transactions Possible with a handful of commodity servers

29 Library Web scale Libraries worldwide1,212,383 Books: physical processing 15,517,196,010 Back-office transactions61,879,349 OPAC searches105,607,800,600 Database searches 36,555,852,000 Circulation / ILL 4,983,393,968 + Adds/deletes; patron record maintenance, etc. ____________________________________________________________________ Annual transactions 166,041,975,140 18,954,563 transactions / day5,265 transactions / second Worldwide libraries and worldwide library transactions Possible with a handful of commodity servers

30 WorldCat.org aggregates Web searches, sending traffic back to libraries 595,310,617 32,674,282

31

32 The questions we hear the most… How can we help users find all our materials? How can we make it easy for people to get what they need? How can our library be more visible on the Web? Is there a better way to leverage the work of other libraries? What are options and future direction with WorldCat Local?

33 Single-search access through WorldCat Local Local systems Group availability Resource Sharing Electronic delivery Get it One result set One search Local catalog Group catalog WorldCat Electronic resources Digital collections 3 rd party databases Find it

34 all find How can we help users find all our materials?

35 Connect users to all your materials

36 EBSCO All OCLC materials in one place NetLibrary FirstSearch CAMIO Archive Grid ECO Article Metadata OAIster … and more Wilson WorldCat Local CSA HAPI JSTOR

37 Simplify access across formats and collections Li OurLibrary.edu find it LIBRARY CATALOG find it CONSORTIA CATALOG find it DATABASES find it JOURNALS find it DIGITAL REPOSITORY

38 Simplify access across formats and collections Li OurLibrary.edu find it LIBRARY CATALOG find it CONSORTIA CATALOG find it DATABASES find it JOURNALS find it DIGITAL REPOSITORY All ArticlesCDsDVDsBooks find it Search all Search OurLibrary and Beyond

39 How WorldCat Local Single search works WorldCat with your library holdings OCLC Licensed Content Non-OCLC Licensed Content (Coming Soon) Non-OCLC Licensed Content (Coming Soon) Remote Index Central Index Remote Index WorldCat Local

40 Benefits of single-search access Simple, integrated access Discovery of more resources Local resources featured in search results

41 to get easy How can we make it easy for people to get what they need?

42 Simplify how people get things Li OurLibrary.edu LIBRARY CATALOG CONSORTIA CATALOG Local Catalog What I Want X Consortial Catalog What I Want X ILLeResources

43 OurLibrary.edu What I Want Preview Find a copy in the library OurLibrary.edu 0 of 2 available Our Consortia 4 of 4 available WorldCat Libraries WorldCat Libraries own this item What I Want: aka, The Thing Im Looking For Publisher: Imaginary Works Edition/Format: Article : English Find a copy online: -

44 WorldCat Local availability based on ILS Current interoperable ILSs Ex Libris Aleph (via Z39.50) Ex Libris Voyager SirsiDynix Horizon SirsiDynix Symphony SirsiDynix Unicorn Innovative Interfaces Millennium Innovative Interfaces INNOPAC Interoperability with other ILSs Now Branded interface, search box Local resources featured in search results Coming very soon Prominent link to local catalog to be added on detailed record APIs for local development of additional interoperability

45 Configuration and interoperability Library branding Interface Search box Custom Web links Interoperability with existing ILS Interoperability with resource sharing services Link to OpenURL resolver for access to online full text

46 Example Site

47 Brief Records Display

48 Full Record Display

49 Tools enable user interaction Personal profile Lists Citations Tagging Saved searches

50 visible more How can our library be more visible on the Web?

51 Put your custom WorldCat Local search box on any Web site find it Search Search OurLibrary and Beyond Student Resources Next week is the beginning of If you have any questions, office before 5pm on Friday. Dont forget to vote for the b Its your organization, and an Look for an updated list of s theres something in there for and if you remember to bring find it Search Search OurLibrary and Beyond History Class Blog November 19, 2009 No class next week Please remember to have your papers with you wh

52 Web services: WorldCat.org and Google Books

53 WorldCat widgets

54 Mobile Apps

55 WorldCat Local answers the questions How can we help users find all our materials? WorldCat Local puts all your physical, electronic and digital collections in one search All electronic materials from OCLC in one search Non-OCLC resources available in one search How can we make it easy for people to get what they need? WorldCat Local interoperates with your existing services, connecting users to the best delivery option available. Tools make materials more useful, encourage repeat visits and provide more opportunities for interaction

56 WorldCat Local answers the questions How can our library be more visible on the Web? WorldCat partnerships with leading Web services Two-way integration with Google Books Aggregation of search engine ranking Portable tools, APIs, widgets and apps. Is there a better way to leverage the work of other libraries? OCLC members have a rich history of working together to increase efficiency and reduce costs.

57 Success in the numbers: Macalester College Traffic to OpenURL resolver from WorldCat Local: June 08July 08Aug 08Sept 08Oct 08Nov 08 Requests Clickthroughs WorldCat Local added

58 Success in the numbers: Willamette University ILL article requests up 21% Resolver hits to electronic resources up 58% ILL book requests Up 270%

59 Questions ?


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