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Setting Up and Using Your GENCom Mobile Client for iPad Early Drop (Phase 0) Versions – Oct. 2011 (Note: see separate iPhone setup & usage instructions)

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Presentation on theme: "Setting Up and Using Your GENCom Mobile Client for iPad Early Drop (Phase 0) Versions – Oct. 2011 (Note: see separate iPhone setup & usage instructions)"— Presentation transcript:

1 Setting Up and Using Your GENCom Mobile Client for iPad Early Drop (Phase 0) Versions – Oct (Note: see separate iPhone setup & usage instructions)

2 2 Installing GENCom Mobile Client for iPad 1) Select the App Store icon on your device 2) Search for gencom & select genband mobile commications 3) Select the app

3 3 Installing GENCom Mobile Client for IPhone/iPad 4) Make sure its the iPad version & Select INSTALL 5) ) The GENCom App will download and install on your device

4 4 Application Now Installed You should now see a GENBAND icon similar to the one at the bottom of this screen. You can hold it down and drag it to the bottom tray if you want it accessible on any screen. Note – in future The GENBAND app icon may change with additional branding (i.e. customer specific logo). GENCom Trl

5 5 Set-up Select Settings (if not taken to next window at 1 st startup) then Select GENBAND Corporate

6 6 Setup Display as = name you want displayed in iPad windows User name = your A2 genband.com user name Password = your A2 genband.com p/w Domain = genband.com (you cant change this) VM Number – voic CLICK on REGISTER Selections Grey out and option changes to Unregister Select Save

7 7 Setup The account should now have a Green Arrow Select Preferences Turn ALLOW 3G CALLS to ON (If iPad is 3g/4G enabled)) Select Close

8 8 Using the GENCom iPad Client Note: iPad only iPad Phase 0 Beta client does not support IM & Presence. This functionality will be available in the GA release.

9 9 Main Screen Access Settings Access Dialpad Information Area – this window is where detailed info will appear and can be edited depending on context Client Status Access Contacts Access Call History Voic

10 10 Dialling Simple Call Touch Dialpad Input number Touch CALL

11 11 Call From Contacts Select Contact Touch number you want to reach contact at

12 12 In Call Screen Mute Speaker (Handsfree) Record Keypad (to enter additional Digits if required) End Call Hold Conference (Add Call) Transfer

13 13 Call History All /In /Out / Missed To call – select call – Touch address/number to return call – Format of info will vary depending on type of call. Add as new or update existing Contact

14 14 Voice mail New messages? Access the Voic system NOTE – most users will only have a GENBAND Corporate account showing


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