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Powered by:. Who We Are 3 Enterprise Technology Services VoiceOne DataOne is the leading independent provider of managed technology services to enterprises.

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Presentation on theme: "Powered by:. Who We Are 3 Enterprise Technology Services VoiceOne DataOne is the leading independent provider of managed technology services to enterprises."— Presentation transcript:

1 Powered by:

2 Who We Are

3 3 Enterprise Technology Services VoiceOne DataOne is the leading independent provider of managed technology services to enterprises in the Philippines DataOne We support mission critical systems with a world-class Data Center, professional expertise, cost-effective solutions and technological innovations. We are a New Generation Telecom provider, powered by a Carrier-Grade NGN Communication Platform safely co-located at DataOne.

4 4 VoiceOne Mission VoiceOne aims to be the leading provider of New Generation Telecommunication Services. Supported by a Carrier-Grade technology offering flexible and innovative solutions to deliver all the potential of convergence.

5 5 VoiceOne VOIP Franchise VoiceOne is a Telecommunication Provider authorized by the NTC

6 Powered by: Converged Communications Market Behaviour Market Background

7 7 Voice and Data are Converging Replacement of old style PBXs is well underway (Forrester) 23% of large companies in the US have deployed IP PBXs (Forrester) 90% expect to complete by 2012 (Forrester) 2.23 million IP PBX lines sold in q2 07, of which 68% in the US. Europe and Asia lag behind in adoption (Ilocus) But incumbents are not yet NGN

8 8 Converged Comms Market Revenue by 2011 Integrating Data and Voice Applications via the Web is expected to grow more than two-folds in the next two years

9 9 VOIP Perceptions in the Market VOIP Free peer-to-peer calls Low IDD Cost Poor voice quality VOIP Complex Integration with Legacy Systems VoiceOne aims to fulfill the promise of convergence and eliminate complexities.

10 10 Customer Experience: Then and Now THEN NOW … little has changed

11 11 VoiceOne Introduces a Revolutionary Service

12 12 The Webtalk Revolution No Complex IVRS Free Calls from anywhere CUSTOMER: COMPANY: WebTalk lets your website become the entry point for all business communications. Easy-to-use Buttons No Phone Number No Per Minute Charges No Expensive Toll-free Numbers No Application Download No Complex Integration with Existing Systems

13 13 WebTalk Benefits Everyone Examples: Companies engaged in e-business Sales and Customer Service Companies with Toll-Free Hotlines Multinationals with extensive channel distribution Corporations with global customers Companies with extensive mobile workforce Benefits: More calls from prospective customers Lower cost. No per minute charge Unlimited Inbound calls. Hassle free integration with CRM Easy deployment and maintenance Highly and quickly Scalable. Lowest Outbound per Call Rate

14 14 NexGen WebTalk – How Does It Work? Existing Infra or Hosted PABX Customer Service Agent NGN SWITCH INBOUND Call TO Customer Service Agent Customer PUBLIC INTERNET Trunks or Centrex

15 15 Existing Infra/ IP-PBX Customer Service Agent Employees NGN SWITCH Customer Mobile Co-Worker WebTalk allows Outbound Calls Outbound Call From Customer Service Agent or Employees Partner PSTN / Mobile Trunks or Centrex

16 Powered by: Customer Toll-Free Service Channels Voice Portal Employee VPN Unified Webtalk 4 EDITIONS

17 17 WebTalk 4 Editions

18 18 Customer Sales Agents Username Password Tech Support Agents Username Password Billing Agents Automatic Call Distribution Sales Billing Tech Support Your Web Page

19 19 WebTalk Customer TOLL-FREE SERVICE

20 20 WebTalk Customer TOLL-FREE SERVICE

21 21 WebTalk Customer TOLL-FREE SERVICE

22 22 WebTalk Customer TOLL-FREE SERVICE

23 23 WebTalk Customer TOLL-FREE SERVICE Web Ad Products or Services Where to Place WebTalk Button

24 24 WebTalk VPN Edition Mobile employees can communicate with their office without roaming charge. Allows Channels/Partners to transact efficiently with your organization. Chat Call to Mobile Presence ONLINE Conference Org Chart Search Caller ID

25 25 WebTalk Channels VOICE PORTAL

26 26 WebTalk Channels VOICE PORTAL

27 27 WebTalk Channels VOICE PORTAL Initiate a CHAT

28 28 WebTalk Channels VOICE PORTAL Initiate a CALL

29 29 WebTalk Enterprise VOICE PRIVATE NETWORK (VPN)

30 30 WebTalk Enterprise VOICE PRIVATE NETWORK (VPN) Org ChartDirectory List

31 31 WebTalk Enterprise VOICE PRIVATE NETWORK (VPN) Person is ONLINE Call Office Phone as Default

32 32 WebTalk Enterprise VOICE PRIVATE NETWORK (VPN) Person is OFFLINE Call Mobile as Default

33 33 WebTalk Enterprise VOICE PRIVATE NETWORK (VPN) Initiate a Chat before Calling

34 34 WebTalk Enterprise VOICE PRIVATE NETWORK (VPN) Initiate a Call

35 35 WebTalk Enterprise VOICE PRIVATE NETWORK (VPN) Hi Fatima! Mark is calling you.

36 36 WebTalk Enterprise VOICE PRIVATE NETWORK (VPN) Search Page

37 37 WebTalk Enterprise VOICE PRIVATE NETWORK (VPN) Conference: Drag & Drop or Right Click the person you want to invite

38 38 WebTalk Enterprise VOICE PRIVATE NETWORK (VPN)

39 39 WebTalk Enterprise VOICE PRIVATE NETWORK (VPN)

40 40 Is the converged end-to-end web communication services for your customers, partners/channels and employees

41 41 Call us at

42 Powered by: NOW, ITS TIME TO JOIN THE REVOLUTION! Contact: Ryan G. Ricardo V1#: HP#:


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