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Preparing Your Business for a Mobile Future…Are you ready? Presented by: Enterprise Mobility Solutions, Inc.

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Presentation on theme: "Preparing Your Business for a Mobile Future…Are you ready? Presented by: Enterprise Mobility Solutions, Inc."— Presentation transcript:

1 Preparing Your Business for a Mobile Future…Are you ready? Presented by: Enterprise Mobility Solutions, Inc.

2 Page 2 Tonights Agenda Preparing your business for the mobile revolution Do you know about the Mobile Revolution Is your business prepared What is a Mobility Strategy and why do I need one Having a plan VS. Mobility as you go The financial promises of Mobile Technology for your business How to begin planning today Next Steps & questions to ask yourself or of your business Questions

3 Page 3 Opening Introduction Who we are What we do Our focus on Mobility/AT&T Leave your Card/Info if you would like more info/workshop Offer to all who attend… (Free NetBook to anyone who attends tonight and hires us to help order mobile services)

4 Page 4 Are you Aware of the Mobile Revolution? Technologies Line of Business Applications The impact any of these can have on your business: Customers/ Venders, Employees Have you looked into your competition lately? Has your specific industry began adapting mobile technology?

5 Page 5 Are you Prepared for Mobile Technology? Do you use mobile devices and solutions today? Do you have total awareness of your companies use of mobile technologies… Large or Small – Basic or Advanced? Finally, does your company have a clear focus of what Employees or Departments would hold the greatest benefits?

6 Page 6 Mobility Strategy Creating a clear vision/plan for Mobile Technology What is a mobility strategy and why do we need one? Aligning your mobility strategy with all other corprate goals and objectives Being aware and prepared with a strategy will prove to be the most valuable tool you/your business has during the next 12 – 24 – 36 months!

7 Page 7 Having a Plan VS Incorporating Mobility as you go

8 Page 8 Mobility Promises Significant Financial Gains Industry Specific Business Applications Examples of our own experiences/customers Play a Quick video of the Safelite Testimonial For those who dont adopt to this technology… In this economy it could have devastating effects

9 Page 9 How to start planning… Call us Do assessments of your internal uses of Mobile Technology Company owned and delegated as well as… Uses of your employees personal devices Assess your Competition – Are they using the technology? Determine how prepared your resources are to handle incorporating more Mobile Technology/devices

10 Page 10 How to start planning… Determine how prepared your resources are to handle incorporating more Mobile Technology/devices A. IT B. Help Desk C. Accounts Payable/Receivable D. Do you have people in the field/remote workers? – If even a few… you should already be prepared.

11 Page 11 To Learn more or to receive a free copy of: Creating a Mobile Strategy Please fill out a form and leave it with me. Thank you, Enterprise Mobility Solutions!

12 Page 12 Connect people with their world, everywhere they live and work, and do it better than anyone else. We let people choose how, when and where they communicate. Well set the pace for progressive innovation and unmatched customer experience. Our global network delivers a seamless world of communications to our customers. AT&Ts Vision

13 Page 13 Business Trends Driving The Market Globalization Mobile Society Virtualization

14 Page 14 Brief History of Mobility in Business 1983 Ameritech began the first United States commercial cellular service in Chicago, AMPS ARDIS IBM Field Service City of LA Parking 1991 Mobitex 1996 Regional 2G CDPD 1998 BlackBerry 950 Pager 1 st Public Wireless Data Networks Enabled Key Vertical Apps: Field Service Public Safety Birth of the Killer App - Wireless and Middleware for Field Service Apps 1 st national high speed wireless Compelling integrated devices enabled broad adoption and national field service deployments 2002 National 2G Data GPRS 1XRTT 2003 First Integrated BlackBerry G HSDPA 2004 National 2.5G EDGE Global 3G wireless Broadband enabled devices enabling broader mobilization of business applications st Global 3G devices 1998 AT&T Wireless offers the first national one-rate wireless service price plan, Digital One Rate 1991 / 1994 FCC spectrum allocation and auctions for 800 / 1900 band completed Voice centric Data centric 2008 AT&T launches BlackBerry Bold

15 Page 15 Mobility Adoption Today Driving real-time information & location to the edge of the business

16 Page 16 Wireless Value Drivers What Businesses Expect from Wireless Wireless Value Drivers Workflow enhancers – Work order management – Sales order quote / commit Knowledge enhancers – Knowledge base lookup – Mobile inventory Transaction enhancers – Alerting & response – Print Reporting enhancers – Sales Pipeline – Executive Dashboard INCREASE PRODUCTIVITY REDUCE COSTS IMPROVE CUSTOMER SATISFACTION REDUCE STAFF INCREASE EMPLOYEE RETENTION IMPROVE DATA QUALITY CREATE COMPETITIVE DIFFERENTIATION INCREASE REVENUE 64% 52% 28% 16% 20% 8% 16% 8% Two Areas of Focus for Todays Businesses: 1) Broad Impact from adoption of Wireless & Remote Access beyond executive ranks 2) Deep Impact from Mobility in the Right Business Processes

17 Page 17 Get more done each day, respond to customers quicker and take advantage of every opportunity with AT&T AT&T Mobility Value Prop

18 Mobility Product Portfolio Mail & Messaging Laptop Mobility Industry Solutions Smart Devices Platform Voice Services AT&T BusinessTalk Plans Wireless Management Tools Device Insurance Enterprise Paging Page 18

19 Mobility Beyond Page 19 CPG – DIRECT STORE DELIVERY INSURANCE - CLAIMS HIGH TECH MFG – BREAK/FIX TRANSPORTATION - AVL HEALTHCARE – HOME CARE UTILITIES – FIELD SERVICE BANKING/INVESTMENTS - CRM CONSTRUCTION – TIME/JOB/ORDER MGT PHARMACEUTICALS - SFA Industry / Process Examples Beyond Executive Ranks Wireless Access to Internet, Intranets, Portals

20 Page 20 Fleet / Asset Management GPS-enabled devices to communicate vehicle / asset tracking info to an enterprise computer or via a hosted solution Location-Based Services (LBS) Impact individual productivity and operations via navigation, mapping, tracking and reporting utilizing GPS-enabled handheld devices Field Service Automation (FSA) Extend enterprise data and applications to mobile devices providing real-time information to field personnel Sale Force Automation (SFA) Extend enterprise data and applications to mobile devices providing real-time information to sales personnel Improving Business Processes

21 Page 21 Case Studies Sales Force Automation Field Service Automation

22 Page 22 Situation Capture orders generated during sales calls to retail customers Improve customer service with quick ability to determine product availability and eliminating the need for callbacks on orders Solution Wireless solution deployed on BlackBerry devices allows sales rep to check inventory and place orders Application development was low cost and solution was easy to deploy Company Facts Leading sporting goods manufacturer Over 1,000 employees 200 U.S. sales representatives Just one order paid for the solution Tim Oligmueller SFA Manager, adidas America adidas America Value/Benefits Inventory checks and order entry at customer location drives sales Ability to immediately impact customer satisfaction Up-to-date information gives marketing teams and buyers early look at trends

23 Page 23 Situation Eliminate paper work order forms & cell phone dispatch Improve inventory accuracy Capture customer signatures and drastically reduce the time between call complete and invoice Gain customer data for analysis and preventative maintenance Solution Wireless solution deployed on ruggedized Windows Mobile devices Field is able to check inventory status and place orders directly from remote location Company Facts Leading independent Refrigeration & HVAC Supermarket Contractor in US 400+ technicians No paperwork, its fantastic. Sergio technician, Source Refrigeration & HVAC, Inc. Source Refrigeration & HVAC, Inc. Value/Benefits Reduce billing errors Workforce management with automatic time card entry and PO tracking Real-time work scheduling and dispatch, eliminating paper work orders

24 Page 24 Looking Ahead: VideoShare for Business Key Elements: See what I see while I am talking to you Mobile-to-mobile and (future) mobile-to-pc interaction Available on broad array of devices Enterprise-grade security Enterprise application integration Business Benefits: Dramatically improve quality & efficiency of communication & collaboration Simultaneous voice and video enables true mobile collaboration, increasing productivity Extend value of IM, Video Conferencing & other applications Expand VideoShare community across wireless & wireline users (roadmap) Voice Call Video Stream 2 Way Voice – 1 Way Video

25 Next Steps Embrace Mobility To Learn More Contact: Jason Ashton Page 25


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