Presentation on theme: "IM: Breaking Down Boundaries Instant Messaging in Libraries Michael Stephens - SJCPL, tametheweb.com Aaron Schmidt - Thomas Ford Memorial Library, walkingpaper.org."— Presentation transcript:
IM: Breaking Down Boundaries Instant Messaging in Libraries Michael Stephens - SJCPL, tametheweb.com Aaron Schmidt - Thomas Ford Memorial Library, walkingpaper.org
Heres What Were Going to Tell You Instant Messaging (IM) IM at the TFML IM at SJCPL 10 Best Practices for IM in the Library
Instant Messaging Stats IM is here! (AOL Instant Messaging Trends Survey, August 04) –80 million Americans use IM (27%) –250 million world wide –7 billion messages sent each day Pew Internet Study –53 million American adults use instant messaging Kevins Stat from this Morning –60% of big businesses will be Iming by the end of this year.
Instant Messaging CIL 2004 Survey (2% of us!) Audience Survey Email on steroids Real time interaction Multiple competing networks
Nuts and Bolts Computer with Internet connection IM program –AOL Instant Messenger –Yahoo! Messenger –MSN Messenger –Multiple network programs Training and support
IM Conversation with Patron patron: yah, um, how long is the Illiad/ me: pages? patron: no, how lng would it take 2 read it? patron: *it me: oh, well, it depends on how fast you read! it is a GREAT book. me: it is generally around 590 pages patron: thts wat ive heard! patron: WOW!! me: well worth your time. me: i can put it on hold for you if you like patron: OK!!! me: nice. what is your last name? patron: o, [patrons last name]
We Are Happy! Amazing response Homer Township - 70 IMs first day! Duke Reference