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TellerScan ® 4120 Training For Service Technicians. This Copyrighted Material Is The Property Of Digital Check Corporation and May Not be Reproduced Without.

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Presentation on theme: "TellerScan ® 4120 Training For Service Technicians. This Copyrighted Material Is The Property Of Digital Check Corporation and May Not be Reproduced Without."— Presentation transcript:

1 TellerScan ® 4120 Training For Service Technicians. This Copyrighted Material Is The Property Of Digital Check Corporation and May Not be Reproduced Without Their Written Permission Next Screen, Page Down Press For Instructions About This Program & CD

2 Introduction An overview of the operation and servicing of the TS4120 –TS4120 models serial numbers start with 5 on the bottom label. –The older models are Refurbished -12 units are -22P. –The newer ones from production are Service information on checking out the scanner functions, running diagnostics and performing parts replacement and adjustments. Training Videos are available in a folder on this CD. Please use this information in conjunction with the TS4120 User Guide and the TS4120 Service Manuals, included On This CD. Next Screen, Page Down

3 Agenda Hardware Overview Installing The Scanner With USB Theory Of Scanner Operation Running The Scandemo Programs Running The Maintenance Program Adjustment & Removal Procedures Common Problems & Resolutions Problem Diagnostics & Error Codes Supplies & Cleaning Information Training Summary / Contact Information Next Screen, Page Down

4 Hardware Overview Section 1 in the TS4120 Service Manual in the Manuals Subdirectory. Overview Recommended Tools Press Next Screen, Page Down Press

5 Theory Of Scanner Operation Section 3 of the TS4120 Service Manual Overview- Including overhead images –TS4120 – PN (-21 non ink jet, -22 ink jet) Press Next Screen, Page Down

6 Installing The Scanner w/ USB Section 2 in the TS 4120 Service Manual oGeneral Information About the USB Interface and Installation of the driver files. Press USB Installation Document o Using the Certified USB driver files (these are required for the TS 4120 Family) Next Screen, Page Down

7 Running ScanDemo & Scanlite Demo Instructions V10.X –Information On Running The Demo Programs which can run all of the TellerScan products –These programs can test every feature on the scanner and help determine if a problem is hardware or application related. –Ball park numbers on expected documents per minute. Press Next Screen, Page Down

8 Running The TS440 Maintenance Program – (Used for all TS4120 models) Press Program Instructions Instructions For: –Calibration Of The Scanheads –Calibration of the Double Feed –Creating A Configuration File Next Screen, Page Down

9 Adjustment & Removal Procedures Hardware Adjustments –Review section 4 in the TS4120 Service Manual for the specific component Parts removal and Replacement –Review section 6 in the TS4120 Service Manual for the specific component –Always remove power to the unit before removals Press Next Screen, Page Down

10 Common Problems & Resolutions Press Current Listing –Installation Problems –Document Feeding Errors –Image Quality –MICR Errors –Ink Jet Testing Next Screen, Page Down

11 Problem Diagnostics & Error Codes Scanner Diagnostics –LED issues –Special symptoms –Using Special demo code to check sensors –USB issues –Model & Serial Number issues –Identifying API & Firmware Code Levels –Built-In Diagnostics Common Error Codes –See the Manuals folder for API Error code document Press Next Screen, Page Down

12 Supplies & Cleaning Information Ink Jet Cartridge (HP C6602A) –Maximum yield of 5 to 7 million characters Full Service Manual & parts Locator Program *Cartridge & Manuals are available From DCT ( ) Cleaning Card Box (DCT # IS0028, Includes 25 Cards) Cleaning Kit – (DCT # , Includes box ox 25 cleaning cards & 6 swabs) *Cleaning supplies are available From Digital Check ( ), Web based - Fax: or Cleaning Information –Section 5 In the TS4120 Service Manual –Manuals Folder, Users Guide – On Service CD –Digital Check Web Site – Service & Support, Downloads Press Next Screen, Page Down

13 Training Summary / Contact Info Next Screen, Page Down Hands-On Training Classes Are Available –Contact Digital Check Corporation in Illinois 466 Central Ave – Suite 31 Northfield, Illinois Phone: Fax: For additional Technical Information –Contact Digital Check Corp. ( ) –Send Questions To –Visit Our Web Site –For Parts Information, Contact the plant, DCT, at (909) (ask for Luis Padilla)


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