Mission Statements 6 Better Cheaper Faster Better (effectiveness) = Customer satisfaction, vehicle safety/reliability, vehicle appearance Cheaper (efficient) = Quality repairs Faster (expedient) = Quick turn-around of repairs/maintenance San Bernardino County Fleet Management Department provides vehicles, equipment and services to the officials and employees of the County so that they may provide services that promote health, safety, well being and quality of life to the residents of the County. The primary objective of Fleet Management is to perform our mission:
How Do I Use This Process? 7 Use for BP Source & Fleet Self Assessment Focus on Foundation Categories Initially Identify Weak Points Allow12 Months For Initial Review Be Honest/Partner With Another Agency For Scoring Pursue Certification if Feasible
Final Comments & Tips 8 Simpler is Better (Execution Not Complexity) Separate Most Common Practice vs BP BPs - Processes vs Outcomes Be Wary of Abdication
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