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Making Effective Oral Presentations IS 460 Notes by Thomas Hilton.

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Presentation on theme: "Making Effective Oral Presentations IS 460 Notes by Thomas Hilton."— Presentation transcript:

1 Making Effective Oral Presentations IS 460 Notes by Thomas Hilton

2 Overview Nonverbal CommunicationNonverbal Communication Delivering Oral PresentationsDelivering Oral Presentations Assessing Your EffectAssessing Your Effect

3 Nonverbal Communication Always more believable than verbal VisualVisual PropsProps AuralAural TactileTactile EnvironmentEnvironment

4 Visual Nonverbal Communication Expressions (we read these well)Expressions (we read these well) –Face: direction, mood –Eyes: contact (often/rare), down, up (looking down nose) –Arm and hand movements closed: passive, controlled, fearful, withdrawnclosed: passive, controlled, fearful, withdrawn open: active, controlling, receptive, aggressiveopen: active, controlling, receptive, aggressive choppy: cutting, powerful, insensitive, forceful; examplechoppy: cutting, powerful, insensitive, forceful; example smooth: comforting, insinuating, persuasivesmooth: comforting, insinuating, persuasive Lots of general animation: good? Involved? Angry?Lots of general animation: good? Involved? Angry? PosturePosture –Lower/higher (sitting/standing) –straight/bent –near/far

5 Props in Nonverbal Communication Men's Clothes: Coat, shirt, Suit vs. separates, TieMen's Clothes: Coat, shirt, Suit vs. separates, Tie Women's: Freer, Feminine but not sexy, like men but not boyishWomen's: Freer, Feminine but not sexy, like men but not boyish Hair, jewelry, etc. Conform, Rule of 14, watch & ring for menHair, jewelry, etc. Conform, Rule of 14, watch & ring for men Furniture: barrier, crutch, or home baseFurniture: barrier, crutch, or home base

6 Aural Nonverbal Communication Volume of voice: louder generally means more aggressiveVolume of voice: louder generally means more aggressive Tone of VoiceTone of Voice Other (slaps, claps, taps, whistles, sobs, etc.)Other (slaps, claps, taps, whistles, sobs, etc.)

7 Tactile Nonverbal Communication Person-to-PersonPerson-to-Person Entry into Personal Space (arm's length)Entry into Personal Space (arm's length) Force of TouchForce of Touch Location of TouchLocation of Touch The Handshake (firm, meet thumbs, not long)The Handshake (firm, meet thumbs, not long) Other cultures (abraso, kiss, bow)Other cultures (abraso, kiss, bow)

8 Environment in Nonverbal Communication Barriers (furniture arrangement)Barriers (furniture arrangement) Distractions (noise, other people, decor, etc.)Distractions (noise, other people, decor, etc.) Luxuries (jug & rug, art, etc.)Luxuries (jug & rug, art, etc.) Lighting (dim, harsh, humming, OK)Lighting (dim, harsh, humming, OK)

9 Delivering Oral Presentations PreparePrepare PracticePractice DeliverDeliver Take QuestionsTake Questions

10 Preparing an Oral Presentation 1 hr speech, 5 min prep; 5 min speech, 10 hrs prep)1 hr speech, 5 min prep; 5 min speech, 10 hrs prep) Audience AnalysisAudience Analysis Notes: 7 + 2 major parts at maxNotes: 7 + 2 major parts at max BeginningBeginning –Familiar to audience –Entertaining/attractive –Establish credibility –Broadly state theme (careful if inductive) MiddleMiddle –3 or 4 points are all they'll remember –Use visuals: large, attractive, easy to read EndEnd –Review main points –Restate the objective

11 Practicing an Oral Presentation Posture/stance in front of a mirrorPosture/stance in front of a mirror Voice modulationVoice modulation PacePace

12 Delivering an Oral Presentation Assess Audience Mood/reaction at first and throughoutAssess Audience Mood/reaction at first and throughout Generally avoid humor: it's risky/fickle (except possibly on yourself)Generally avoid humor: it's risky/fickle (except possibly on yourself) Speech should not be a one-way communication processSpeech should not be a one-way communication process Speak extemporaneously from notesSpeak extemporaneously from notes Use visual aidsUse visual aids –Drain then explain –Handouts OK except they compete for their attention MoveMove –Use upper body, especially arms and torso (more on this later) –Face may be too far away to see –Leg and foot movements seem fidgety –Make eye contact with the audience

13 Questions in an Oral Presentation During? After?During? After? Restate if in a large groupRestate if in a large group –Helps audience hear question –Gives you time to think In a large group, don't let one person ask many questionsIn a large group, don't let one person ask many questions Tell the truth, but tell it your wayTell the truth, but tell it your way Don't let pressure make you betray your valuesDon't let pressure make you betray your values Admit it if you don't know--but don't have to do it oftenAdmit it if you don't know--but don't have to do it often Don't feel obligated to call on hecklers or opponentsDon't feel obligated to call on hecklers or opponents Rarely, answer a different question than was askedRarely, answer a different question than was asked Handling questions well makes credibility soarHandling questions well makes credibility soar Handling questions poorly can destroy youHandling questions poorly can destroy you

14 Assessing Your Effect Did the action you recommended take place?Did the action you recommended take place? Do listeners make comments that imply they understood?Do listeners make comments that imply they understood? Are you asked back?Are you asked back? (Don't rely too much on compliments)(Don't rely too much on compliments)


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