2 Who is One World Express? One World Express Inc. Ltd. has a host of services relating to Logistics, but we are more than simply a logistics company, we are rich in human resources with a team that has a wealth of knowledge and experience in Courier, Freight, IT and eCommerce solutions. These varied talents and dogged determination for quality of service and sheer excellence has driven the company forward under steadfast guidance of the Directors and Senior Managers and has moved us into the headlines of the eCommerce World. We are proud and happy to offer all these solutions to our customers in order for them to attain success. We’re the Right choice for you…
5 Returns Management Solutions B2C and B2B eCommerce Sending B2C & B2B packages toEuropean countries is a simpleMatter whether you ship via aCourier or a postal service.But what happens when theGoods purchased by theConsumer are incorrect andYou need them back in orderTo refund or replace?That’s where we come in, weOffer a range of solutions toSuit almost every requirement.
6 Returns Management Solutions Europe to UK – Paid Service The Paid Service is a slightlymore cost effective servicefor the supplier. The buyerwill pay the local return costto return their faulty orincorrect goods from theirhome back to the returnscentre based in their country.Once the goods are receivedat the local receiving centrethey are processed andon forwarded to the central hub based in Germany where they are consolidatedand then shipped back to the UK and delivered to the supplier. This service isan excellent option for any e-tailer which promotes online sales and reducescosts to both the e-tailer and the customer due to simplicity.
7 Returns Management Solutions Europe to UK - Prepaid service The Prepaid Service is the ultimatesolution for any supplier and buyeralike. The buyer will not pay any coststo return their faulty or incorrectgoods to the local returns centreand receive the best possible service.The service includes a pre-paid returnlabel with the parcel as an option orwhen requesting for a return. The customer is ed a label which they ` can quickly print and attach to the return parcel. Once the label is attached, the buyer simply needs to drop the parcel off at their local post office or designated drop off location listed on the label. Goods returned locally have the benefit of being refunded or replaced much faster than those sent overseas and more likely to be returned if the buyer does not have to pay the charges to return the goods. This option is fully tracked from the time the buyer drops the package off at the local drop off centre. Furthermore, each service can be uniquely tailored to the requirement to suit specific client requirements with elegant touches such as bespoke labels with seller logos.
8 Returns Management Solutions UK to Europe – Working Prepaid service Hugo Boss, the brand and its logos are registered Trademarks of Hugo Boss AG UK Limited
9 Returns Management Solutions Europe to UK – Paid Service vs Prepaid “Did you know that a consumer who can return goodsFree of charge will spend up to 357% more in your online shop”PrepaidPaidSimplified returnsManaged serviceNo charges to buyerHigher online purchasesImproved International returnsSatisfied customersGreat online reviewsIncreased ratingsFully trackedSimplified returnsConsumer pays Domestic Charges onlyReduced costs to e-tailer & customerHigher online purchasesImproved International returnsSatisfied customersGreat online reviewsIncreased ratingsTracked from local hub back to youAll Logos and designs are owned by their respective organisations
10 Returns Management Solutions Available in 19 countries CountryPrepaidPaidAustriaBelgiumCzech RepublicDenmarkFinlandFranceGermanyGreeceHungaryIrelandItalyLuxembourgNetherlandsPolandPortugalSlovakiaSpainSwedenUnited Kingdom“Simple and cost effective “
11 A Dedicated Team of logistics & IT professionals