1. A Taste of Music City: A True Nashville Experience Dining Room Training

2. Service Style: Buddy Teams of three servers Head Server Server 2 Server 3 Trays & Tray Jacks

3. Find your Buddy! Tables 1&2 Tables 3&4 Tables 5&6 Tables 7&8 Tables 9&10 Tables 11&12 Tables 13&14 Tables 15&16

4. Here are your tables… 12 34 5 6 7 891011 12 13 141516

6. Satellite Kitchen Bev station SATELITESATELITE KITCHENKITCHEN Special dish

7. Satellite Kitchen Bev station SATELITESATELITE KITCHENKITCHEN Special dish 1 2 3 4 8 7 6 5

8. Flow of Traffic in Dining Room

9. Menu & Allergies 1 st Course: Parsnip Soup Ingredients: Parsnips, Russet Potato, Sweet Onions, Sliced Pear, Sour Cream, Garlic Salt, Cayenne Pepper Allergies: Cayenne Pepper 2 nd Course: Spinach Walnut Salad Allergies: Nuts and Feta Cheese Ingredients: Spinach, Walnuts, Cranberries, Feta Cheese, Apples. With Balsamic, Red Wine Vinegar, Olive Oil and Dijon Mustard

10. Menu & Allergies Entrée Course: Smoked Pulled Pork, Grit Cake, Chayote Slaw, Sweet Potato Fries Vegetarian Option: Vegetarian Black Bean Chili Dessert Trio: Goo- Goo Clusters, Fried Oreos and White Chocolate Filled Strawberries Allergies: Peanuts, Strawberries, Chocolate - Ingredients: Marsh mellows, chocolate chips, oreos, strawberries

11. 1 2 3 4 5678 Seat Placements for Serving

12. Serving a Table Second Server Carrying: one tray jack Set between two tables Head Server Carrying: one tray with 4 plates Will set down on jack placed by second server. Both second server and head server will take 2 plates each and serve their respected side of table. Third Server Carrying: one tray with 4 plates Will set down on jack after first tray is emptied. Server 2 and head server will take 2 plates each and finish serving the rest of table 1. *Two Hands!*

13. 1234 5678

14. 1234 5678

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17. Remember… First two courses (parsnip soup and spinach walnut salad ) 4 dishes per tray Server 2 sets jack down and head server lays first tray. Each will take 2 plates and serve their sides of the table. Server 2 takes empty tray back to satellite kitchen, to reload tray for second table, while server 3 and head server finish serving first table. All go back and repeat for second table After second table complete take all trays and jacks with you Last two courses (entrée, dessert trio) 4 dishes per tray Server 2 lays jack and second server and head server serve the first half of their table Server 2 clears tray and server 3 and head server serve the last half of the table. Return to satellite kitchen to reload trays for the second table **Head Server: Leave tray jack in dining room between serving tables

18. Clearing tables Serving teams enter the dining room with: Two trays One tray jack Server 2 and Head Server will clear seats 1,2,5,6 on one tray. Server 2 will take back dishes while Server 3 and Head Server will clear seats 3,4,7,8. All will empty trays and repeat for table 2 Remember to clear the appropriate silverware!!!! **Remember: Dont leave your tray at the busing station!**

19. REMEMBER! L OWER on the L EFT R IGHT on the R AISE

20. Last thing… Remember to smile and have fun! Be casual! If you have any questions, dont hesitate to ask! Head servers come up front please…