1. SCRUM! Scrum & the QA Danny (Danko) Kovatch Scrum !
Phone:
Site:

2. Danny (Danko) Kovatch and trainer Agile coach Certified Scrum Trainer
Founder of AgileSparks
International lecturer, trainer, assimilator & consultant
Head of the Israeli
Scrum user group
"רק על עצמי לספר ידעתי, צר עולמי כעולם נמלה"
-- רחל

3. WII.FM Topics for today The traditional “pains” What is Agile
What is Scrum
Estimation, planning & visibility
Role of the QA in Scrum
Metrics and measurements
The challenge of the QA manager
Q&A
Gaining knowledge how to assimilate Scrum
Gaining a drill down visibility on Scrum
Getting familiar with Agile
WII.FM
Learn how to present Scrum to your organization
Learn new planning technique
Key Performance Indicators
Understand the mains problems
Have fun

4. What is the definition of insanity?
הגדרת אי שפיות
“Insanity is doing the same thing
over and over again
and expecting different results.”
Albert Einstein ( )
What is the definition of insanity?
“You won’t get anything unless you have the vision to imagine it”
-- John Lennon

5. הבעיה הראשונית מלון הילטון, תל אביב מה המרחק ללובי?
"A journey of a thousand miles begins with a single step.“
-- Confucius

6. בניסוי של הערכת פרוייקט התגלו הממצאים הבאים:
השפעת מידע לא רלוונטי
מידע לא רלוונטי
בניסוי של הערכת פרוייקט התגלו הממצאים הבאים: :
מסמך דרישות
קבוצה א'
20 שעות
קבוצה ב' :
אותו מסמך עם
מידע לא רלוונטי
39 שעות
Source: How to avoid impact from irrelevant and misleading information on your cost estimates,
Magne Jørgensen and Stein Grimstad, Simula Research Laboratory,Simula Research Labs
Estimation Seminar, Oslo, Norway 2006.

7. רווחים כפולים בין שורות
השפעת אורך מסמכי הדרישות
כמות המידע
בניסוי של בדיקת השפעת אורך מסמכי הדרישות
על ההערכות עלו הממצאים הבאים: :
מסמך דרישות
117 שעות
קבוצה א'
רווחים כפולים בין שורות
שוליים רחבים יותר
פונטים גדולים יותר
יותר רווחים בין פסקאות :
אותו מסמך דרישות
(ארוך ב 7 עמודים)
173 שעות
קבוצה ב'
Source: How to avoid impact from irrelevant and misleading information on your cost estimates,
Magne Jørgensen and Stein Grimstad, Simula Research Laboratory,Simula Research Labs
Estimation Seminar, Oslo, Norway 2006.

8. & & & 456 שעות 555 שעות 99 שעות הטיית מעריכים
דילמת השבויים
הטיית מעריכים
בניסוי של בדיקת השפעת הטיית הערכה
עלו הממצאים הבאים:
&
456 שעות
קבוצת ביקורת
מסמך דרישות
הערכת הלקוח היא 500 שעות
הלקוח לא מקצועי מספיק להעריך
יש להתעלם מהערכת הלקוח
&
555 שעות
הטייה גבוהה
מסמך דרישות
הערכת הלקוח היא 50 שעות
הלקוח לא מקצועי מספיק להעריך
יש להתעלם מהערכת הלקוח
&
99 שעות
הטייה נמוכה
מסמך דרישות
Source: How to avoid impact from irrelevant and misleading information on your cost estimates,
Magne Jørgensen and Stein Grimstad, Simula Research Laboratory,Simula Research Labs
Estimation Seminar, Oslo, Norway 2006.

9. Traditional projects Budget? Credibility? Documents? Content? Quality?
We will let you know
Phone
era
Requirements
Planning
Development QA CA
Release date:
30-Apr 2008
Budget?
Credibility?
Documents?
Content?
Quality?
Release date:
3-Apr 2008 !!!!
Release date:
27-Jun 2008
Release date:
10-May 2008
"Traditionalists often study what is taught, not what there is to create"
-- Ed Parker

10. ואיך מרגישים האנשים הרלוונטים?
Customer:
Requirements
Planning
Development QA CA
QA Manager:
תיסכול
היה אחלה,
בוא ננסה עוד פעם!
הסכמה
תדהמה
כעס
The customer sees the product only at the end
Definition of insanity
R&D
Manager QA
"יש לך עוד, יש לך עוד, יש לך עוד...נו, תראה מה עשית!!!!"

11. Roles & Responsibilities
QA Manager:
A manager that needs to
give the exact estimate for assuring the quality of the project
suffer the postponements of the R&D manager
but has the ability to
release the product at the same deadline
with the same quality while chasing the R&D manager
for all changes that were not communicated
R&D Manager:
A manager that needs to
give the exact estimate for developing the project
While anticipating all impediments and future change requests
Remember to update every relevant party
and develop it according to the original estimate
“The price of greatness is responsibility”
-- Sir Winston Churchill

12. אז מה עושים?!?!?!?!?!?!?!?!
אתנחתא קומית (להסתכל במראה אחרי הרבה זמן זה די מבהיל בהתחלה....)
"Someone doing it often interrupts the person saying it cannot be done."
-- Unknown

13. Through this work we have come to value:
The Agile Manifesto
We are uncovering better ways of developing software by doing it and helping others do it.
Through this work we have come to value:
While there is value in the terms on the right, we value the items on the left more )
Process and
tools
Individuals and interactions
over
Comprehensive documentation
Working software
over
What is Agile?
Contract negotiation
Customer collaboration
over
Following
a plan
Responding to change
over
Perfect is the enemy of the good -- Voltaire

14. What is Scrum? Topics of today
“SCRUM is a simple framework used to organize
Teams, get work done more productively with
higher quality, lot of team cohesion and commitment of the team.”

15. What is Scrum? Topics of today Changes will happen Team estimates
“SCRUM is a simple framework used to organize
Teams, get work done more productively with
higher quality, lot of team cohesion and commitment of the team.”
Changes will happen
Team estimates
Trust
Overall commitment
Visibility (Content & Progress)
Transparency
Frequent feedbacks
Inability to give accurate estimates
Fun!

16. Release Development (QA & Code) Hardening Together from the beginning!
Collection of sprints
Represents the entire products
Release is not a Gantt but only a rough uncommitted estimate
Commitment on the next immediate Sprint only

17. Commitment “While you are about to commit only to the iteration, …”
“…it is imprudent
to ignore the whole plan”
“I've been on a diet for two weeks and all I've lost is two weeks”
-- Totie Fields

18. Sprint life cycle 15 minutes daily Stand up meetings 3
A time-boxed period of time during which the Team works
to turn the Product Backlog items it has selected into
an increment of potentially shippable product functionality
Self management team!
15 minutes daily Stand up meetings
Sun Mon Tue Wed Thu Sun Mon Tue Wed Thu Sun Mon Tue Wed Thu
“Yesterday…”
I was late again
15 days
“Today…”
Sprint #4:
Review meeting
Retrospective meeting
Sprint #5:
Planning session
Artifacts decision
Sprint #3:
Review meeting
Retrospective meeting
Sprint #4:
Planning session
Artifacts decision
“Impediment…”

19. Fully assimilated Scrum company
Tester & coders
are fully integrated!
Each sprint there is an handover
Each night there is a build
This slide is courtesy of Henrik Kniberg

20. “Show me the money!” Review Time boxed (up to 1 hour max!)
Team demonstrates product increment
No PowerPoint please!!!!

21. Retrospective Main challenge: Doing it
Doing it only at the end – Better not doing it at all
Remember only the last things
The “Bad” things
Forgetting the good things
Not implementing them
Do it every Sprint!
Immediate implementation

22. שוב לא נעמוד בזמני הפרוייקט
דילמת השבויים
הבדיקה תיקח 5 ימים!
בטח בוס!
שוב לא נעמוד בזמני הפרוייקט
הגורו הטכנולוגי
איש הצוות האסרטיבי
המנהל
"המנהל לא תמיד צודק, אבל הוא תמיד המנהל"

23. ניטרול דילמת השבויים! (Planning Pokerהפתרון: קלפי הערכת משימות (
Every team member knows about the committed tasks
Overall understanding
Team spirit
Overlapping
Small tasks
Risk reduction
Real estimate
בוטל
ניטרול דילמת השבויים!
"The path to greatness is along with others.“
-- Baltasar Gracian

24. Planning – Just before committing…
TMQ / Premortum

25. Visibility Charts – Task Board
Content Visibility!
R&D R&D QA
Coding Code Review Approval
Each sticky note is a task
Each task is up to 3 days
Tasks are being moved by the team
Create test script 5
Danko
Explain the format of the sticky note
Explain the format of the task board
No surprise tasks
Extra tasks with different color
Emphasize the fact that the team members move the sticky notes
Extra
Task!
The team is familiar with all the tasks
No surprises

26. Visibility Charts – Burn Down Chart
Progress Visibility!
Remaining work
11 days
Create test script 2
Team 1
Emphasize that the information comes from the team!
Remaining work and not work that has been done
Create HTML 3
Team 2
Create HTML 1
Team 3
Create HTML 5
Team 4
Committed tasks
4 tasks

27. Task Success Criteria Life cycle of a task
Coder’s mind set: Construction
Tester’s mind set: Destruction
“You always pass failure on the way to success”
-- Mickey Rooney

28. Role of the QA QA in Scrum
Getting potential shippable product every sprint
Part of the Delivery team
Estimate the tasks together with the R&D
Approve the tasks
Gaining full visibility on the build & product
QA is part of the definition “what is done”
Who is he
kidding?
We’re ready
to go!
"If a man does his best, what else is there?"
-- George Patton

29. What is DONE? Launch First Customer Launch Pilot
Production Implementation
User Acceptance
Performance Testing
System Testing
Unit Testing
Coding
Design
Analysis
Planning

30. Start with the original KPIs Focus on your weakness
KPI – How SCRUM are we
Start with the original KPIs
Focus on your weakness
Measure it every sprint
Communicate it to the team
Consider adding:
Team Collaboration (QA & R&D)
Accomplishment (Is it really done)
Technical debts (How fast are we closing gaps)
How accurate are the estimates

31. Scrum is being used for…
Commercial software In-house development Contract development Fixed-price projects Financial applications ISO 9001-certified applications Embedded systems 24x7 systems with % uptime requirements the Joint Strike Fighter Video game development Satellite-control software Websites ISV applications Network switching applications Mobile phones

32. Who is using Scrum CitrixOnline Salesforce.com Ipswitch John Deere
Google
Capital one
Time Warner
Siemens
Intuit
Philips
Sanrad
Lexis Nexis
Nokia
Bank of America
Microsoft
British telecom
Lockheed Martin
Polycom
First American Real Estate
Nielsen Media
Source:
Adelaide Bank
High Moon Studios
BBC
Sabre
Oce
Yahoo
Capital One
High Moon Studios
Electronic Arts
Adobe Systems
BMC Software

33. לינקים... www.scrumalliance.org www.planningpoker.com
"Outside of a dog, a book is a man's best friend. Inside of a dog, it is too dark to read." 
--  Groucho Marx

34. אבל יש פתרונות יצירתיים שממזערים את הנזק!
אין פתרונות קסם!
אבל יש פתרונות יצירתיים שממזערים את הנזק!
הבנה ששינויים רצויים, דרושים ותמיד יקרו
חלוקה לאיטרציות קטנות (שבועות ספורים)
הימנעות מדילמת השבויים
חלוקה למשימות קטנות (ימים ספורים)
המבצעים מעריכים
צוותים עצמאיים, מגובשים ומכווני משימות
האחריות עוברת לצוות
נראות מקסימלית
"It is only by doing things others have not that one can advance."
-- George Patton

35. While the waterfall approach can be perfect for some things in life….
The waterfall guy

36. I highly recommend using Scrum for your Project management
It’s fun!
It’s efficient!
It works!!

37. Thank you! The end for one is the beginning for another…
(וזמן לשאלות נשאר לנו?)