Presentation on theme: "Worked in computer industry for more than 25 years Telephone Technical support Senior Systems Engineer at Delta Air Lines After 9/11, I started my own."— Presentation transcript:
Worked in computer industry for more than 25 years Telephone Technical support Senior Systems Engineer at Delta Air Lines After 9/11, I started my own business For many of the positions I was the only woman on the technical team
Moved to Seattle Project Manager at Boeing for software development project for the 787 Currently at Microsoft working with the Unified Communications products
To share my experiences and lessons learned in hopes that they may help you To give you a list of the resources I depend on to sharpen the saw To make you laugh "At the end of the day people won't remember what you said or did, they will remember how you made them feel." ~ Maya Angelou
When a woman says: We Never Go Out! What do you think this means?
Lets look at a translation from the Venusian/Martian Phrase Dictionary When a woman says: We Never Go Out! She means I feel like going out and doing something together. We always have such a fun time, and I love being with you. What do you think? Would you take me out to dinner? It has been a few days since we went out.
Lets look at a translation from the Venusian/Martian Phrase Dictionary When a woman says: We Never Go Out! She means I feel like going out and doing something together. We always have such a fun time, and I love being with you. What do you think? Would you take me out to dinner? It has been a few days since we went out. Without this translation, when a woman says We never go out a man may hear: You are not doing your job. What a disappointment you have turned out to be. We never do anything together anymore because you are lazy, unromantic, and just boring.
Learn how someone communicates best and what is important to them Men need: Trust Acceptance Appreciation "The best way to keep relationships happy, healthy, and supportive can be summed up in one word: appreciation. What you appreciate, appreciates. When we demonstrate our appreciation for the support we receive from others, it reinforces that behavior and deepens our connection to them. Marci Shimoff Author of Love For No Reason
Learn how someone communicates best and what is important to them Women need: Caring Understanding Respect When a woman does not feel cared for and respected in a relationship she gradually becomes compulsively responsible and exhausted from giving too much.
Men: Take pride in solving their own issues Talk about their problems as an invitation for advice Doesnt want help unless they ask specifically for help Women: Take pride in collaboration and team work Talk about their problems to release them (not to ask for advice) Doesnt want to ask for help – immensely enjoys when someone starts helping without being asked
Men are motivated and empowered When they feel needed… Women are motivated and empowered When they feel cared for and respected…
Despicable Me – A fabulous example of successful Martian/Venutian communication skills!
"Do the best you can until you know better. Then when you know better, do better." Maya Angelou Maya Angelou
Your perception of yourself influences everything you do or don't do Keep that in mind the next time you catch yourself using negative self-talk
"Remember, happiness doesn't depend upon who you are or what you have, it depends solely upon what you think." ~ Dale Carnegie "If you think you can, you can. If you think you can't, you're right." ~ Mary Kay Ash The greatest weapon against stress is our ability to choose one thought over another. ~ William James "The greatest day in your life and mine is when we take total responsibility for our attitudes. That's the day we truly grow up." ~ John C. Maxwell
Assign your mind a positive attitude instead Successful people are constantly aware of how they are being perceived – and adjust their actions to control their effect. To be successful, be yourself more consciously, purposefully, and positively by: Being aware of what you are thinking, saying, or doing at any given moment; Consciously choosing attitudes, words, and actions Adopting new behavior patterns
"The expression one wears on one's face is far more important than the clothes one wears on one's back. Dale Carnegie
How to look Awake, Alert and Alive! Relax your brow Relax your jaw Relax your feet Say Cheese Whiz
Smile – it is an instant energizer and makes you look younger Keep Your Head Level (literally) – you appear more energetic and sure of yourself Laugh – it reduces negative tension and replaces it with a positive physical reaction Top people laugh. Their philosophy is: "If you can't change it or accept it, you might as well laugh about it." And they laugh...a LOT.
Expect acceptance and accept others as well. Maintain an "I'm OK and you're OK too" attitude. Trust that everyone does their best everyday When you choose to be pleasant and positive in the way you treat others, you have also chosen, in most cases, how you are going to be treated by others.
Do you know what to do when you start to cry at work?
"The more you are grateful for what you have the more you will have to be grateful for" ~ Zig Ziglar "Living well is an art that can be developed: a love of life and ability to take great pleasure from small offerings and assurance that the world owes you nothing and that every gift is exactly that, a gift. " ~ Maya Angelou (Wouldn't Take Nothing for My Journey Now) "Life is not measured by the number of breaths we take, but by the moments that take our breath away." ~ Maya Angelou
Keep a Gratitude Journal – a list of what you are thankful for – be sure to review it regularly – especially on rainy days. Keep a Gratitude Journal – a list of what you are thankful for – be sure to review it regularly – especially on rainy days.
"Pretend that every single person you meet has a sign around his or her neck that says, "Make me feel important." Not only will you succeed in sales, you will succeed in life." ~ Mary Kay Ash
Golden Rule Management Enthusiasm…Moves Mountains! Six Most Important Things List
People Will Support That Which They Help Create The Art of Listening You can make more friends in two months by becoming genuinely interested in other people than you can in two years trying to get other people interested in you. ~ Dale Carnegie Praise People to Success