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Topic : Yatra Management Systems In Shrine Author: Dr. Arun Kumar I.A.S (Chief Executive Officer) Date :28 th and 29 th, January 2006.

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Presentation on theme: "Topic : Yatra Management Systems In Shrine Author: Dr. Arun Kumar I.A.S (Chief Executive Officer) Date :28 th and 29 th, January 2006."— Presentation transcript:

1 Topic : Yatra Management Systems In Shrine Author: Dr. Arun Kumar I.A.S (Chief Executive Officer) Date :28 th and 29 th, January 2006

2 Yatra Management Systems In Shrine Dr. Arun Kumar, I.A.S Chief Executive Officer Shri Mata Vaishno Devi Shrine Board, Katra 2 of 89 Jai Mata Di!!

3 Yatra Management Systems In Shrine Dr. Arun Kumar, I.A.S Chief Executive Officer Shri Mata Vaishno Devi Shrine Board, Katra 3 of 89 ABOUT THE SHRINE

4 Yatra Management Systems In Shrine Dr. Arun Kumar, I.A.S Chief Executive Officer Shri Mata Vaishno Devi Shrine Board, Katra 4 of 89 The shrine Of Shri Mata Vaishno Devi Ji Located nearly 60 Kilometers North of Jammu in the folds of the Trikuta Parbat at an altitude of 5200 Feet from Mean Sea Level. A distance of 48 Kms upto Katra is motorable. The remaining 12 Kms can be covered on pony, on foot or by palanquin or helicopter. The Holy Shrine of Shri Mata Vaishno Devi Ji, one of the most revered shrines of India - an abode of worship for the Devotees since ages Many legends associated with the shrine Generally believed to be discovered nearly 700 years ago by Pandit Sridhar

5 Yatra Management Systems In Shrine Dr. Arun Kumar, I.A.S Chief Executive Officer Shri Mata Vaishno Devi Shrine Board, Katra 5 of 89 Darshan In the sanctum sanctorum – inside the Holy Cave, Mata has revealed herself in the form of three NATURAL ROCK FORMATIONS called Pindies each depicting a form of Shakti.

6 Yatra Management Systems In Shrine Dr. Arun Kumar, I.A.S Chief Executive Officer Shri Mata Vaishno Devi Shrine Board, Katra 6 of 89 To provide world class facilities to the pilgrims by harnessing the power of technology without diluting the traditional sanctity of the Yatra Our Vision

7 Yatra Management Systems In Shrine Dr. Arun Kumar, I.A.S Chief Executive Officer Shri Mata Vaishno Devi Shrine Board, Katra 7 of 89 Things Before Takeover The Management of the Holy Cave Shrine before its take over by the Shrine Board, vested with Dharamarth Trust and the Baridars. They were responsible for collection and distribution of offerings and management of the Shrine. While the offerings were collected by vested interests, the onus of all developmental activities- even basic amenities lay with the government. Hence acute mismanagement, lack of accountability and no amenities for the yatries.

8 Yatra Management Systems In Shrine Dr. Arun Kumar, I.A.S Chief Executive Officer Shri Mata Vaishno Devi Shrine Board, Katra 8 of 89 Takeover The management of the Holy Cave Shrine taken over by an autonomous Board on intervening night of 30 th and 31 st August 1986 under The Jammu and Kashmir Shri Mata Vaishno Devi Shrine Act, 1986 promulgated by the then Governor of Jammu and Kashmir Shri Jagmohan on the 30 th August The administration, management and governance of Shri Mata Vaishno Devi Shrine and the Shrine Funds vested in a Board comprising a Chairman and nine Board members. The Governor of Jammu and Kashmir is the ex-officio Chairman.

9 Yatra Management Systems In Shrine Dr. Arun Kumar, I.A.S Chief Executive Officer Shri Mata Vaishno Devi Shrine Board, Katra 9 of 89 The Rapid Pace of Change BEFORE Kutcha track maintained by the PWD Dressed stones - either scattered or too slippery. AFTER Over 21 km of track including the new track (5.6Km) and Bhairon track (3.5km) developed and tiled The Track

10 Yatra Management Systems In Shrine Dr. Arun Kumar, I.A.S Chief Executive Officer Shri Mata Vaishno Devi Shrine Board, Katra 10 of 89 The Rapid Pace of Change Contd… BEFORE No resting places or shelter sheds. AFTER Over 70 shelter sheds (Vishram Sthals) constructed A lot of the track is already covered and rest is under on going programmes. The Track

11 Yatra Management Systems In Shrine Dr. Arun Kumar, I.A.S Chief Executive Officer Shri Mata Vaishno Devi Shrine Board, Katra 11 of 89 BEFORE Only a single narrow track No protective fencings or railings AFTER Nearly 5000 parapets and 12 km of railings/fencings developed New alternate track to Bhawan- shorter, wider and gentler New eco friendly battery car on the alternate track The Track The Rapid Pace of Change Contd…

12 Yatra Management Systems In Shrine Dr. Arun Kumar, I.A.S Chief Executive Officer Shri Mata Vaishno Devi Shrine Board, Katra 12 of 89 The Rapid Pace of Change Contd… BEFORE Spring Water at Adhkuwari Rudimentary drinking water facilities at Bhawan A few Chhabils en route to provide drinking water. AFTER Over 60 water points Over 35 points fitted with coolers and water filters Aqua guard and Ion Exchange water dispensers being set up Water Supply

13 Yatra Management Systems In Shrine Dr. Arun Kumar, I.A.S Chief Executive Officer Shri Mata Vaishno Devi Shrine Board, Katra 13 of 89 The Rapid Pace of Change Contd … BEFORE Virtually no arrangements for sanitation en route a few tin sheds housing some toilet seats at Banganga, Adhkuwari and Bhawan. AFTER 33 toilet blocks with over 400 toilet seats including European seats Over 500 workers for sanitation and cleanlinessSanitation

14 Yatra Management Systems In Shrine Dr. Arun Kumar, I.A.S Chief Executive Officer Shri Mata Vaishno Devi Shrine Board, Katra 14 of 89 Developments In & Around Electricity Over 1200 Street Lights (HPSV) fitted on the track to light the entire track at night. Exclusive Receiving Station at Katra. Sufficient Diesel Generator to take care of the power requirements in the event of Power failures. Installation of CFLs and inverters to save energy and fuel

15 Yatra Management Systems In Shrine Dr. Arun Kumar, I.A.S Chief Executive Officer Shri Mata Vaishno Devi Shrine Board, Katra 15 of 89 YATRA MANAGEMENT SYSTEM

16 Yatra Management Systems In Shrine Dr. Arun Kumar, I.A.S Chief Executive Officer Shri Mata Vaishno Devi Shrine Board, Katra 16 of 89 Management/Regulation of Yatra All Yatris required to register themselves at any of the following Yatra Registration Counters:- 1) Main Yatra Registration Counter – Katra. 2) Yatra Registration Counter –Vaishnavi Dham, Jammu. 3) Yatra Registration Counter – Airport, Jammu. 4) Yatra Registration Counter – WTC, New Delhi. 5) Yatra Registration Counter - Hyderabad Future Counters 1)Mumbai 2)Bangalore Yatris with valid Yatra Slip only are allowed to proceed beyond Banganga Yatra Check Post, where the Yatra Slips are checked. Each Registered Yatri is insured for an Amount of Rs. 1,00,000 (Rs. 25,000 in case of a Minor) against accidental death. Yatries are allotted fresh group number at Parchi Gate Bhawan in order to further regulate the Yatra for Darshans. A Group comprises of 200 devotees. Devotees are allowed to have Darshans according to the Group allotted to them at Parchi Gate Bhawan.

17 Yatra Management Systems In Shrine Dr. Arun Kumar, I.A.S Chief Executive Officer Shri Mata Vaishno Devi Shrine Board, Katra 17 of 89 Yatri Interface Enquiry & Information booth at Jammu Airport To facilitate pilgrims arriving at Jammu by Air, an Enquiry & Information booth was inaugurated by the Chairman, SMVDSB (His Excellency the Governor, J&K) in March Apart from providing information, the facilities available at the booth are: Room Reservation. Yatra Registration. Poojan Reservation Sale of Souvenirs items, Gold & Silver Coins, Yatra Guides, etc.

18 Yatra Management Systems In Shrine Dr. Arun Kumar, I.A.S Chief Executive Officer Shri Mata Vaishno Devi Shrine Board, Katra 18 of 89 Yatri interface - Regional Office at Delhi Delhi-based pilgrims comprise more than 17 % of the total Yatra. In order to facilitate these devotees and to ensure better interface with them, the Shrine Board has opened up a sub-office at WTC, near Connaught Place, New Delhi in January 2004 The Delhi Office headed by an officer of the rank of Asstt. Manager useful for:- Information dissemination. Room Reservation Yatra Registration etc. for Delhi based devotees.

19 Yatra Management Systems In Shrine Dr. Arun Kumar, I.A.S Chief Executive Officer Shri Mata Vaishno Devi Shrine Board, Katra 19 of 89 STATEWISE YATRA FOR THE YEAR 2005 S.NoStatesJanuaryFebruaryMarchAprilMayJuneJulyAugustSeptemberOctoberNovemberDecemberTotal 1 Uttar Pradesh Delhi Jammu and Kashmir Punjab Haryana West Bengal Bihar Madhya Pradesh Rajasthan Maharashtra Himachal Pradesh Jharkhand Uttaranchal Chandigarh Gujarat Orissa Chhattisgarh

20 Yatra Management Systems In Shrine Dr. Arun Kumar, I.A.S Chief Executive Officer Shri Mata Vaishno Devi Shrine Board, Katra 20 of 89 S.NoStates JanuaryFebruaryMarchAprilMayJuneJulyAugustSeptember October November December Total 18 Karnataka Andhra Pradesh Other Tamil Nadu Assam Daman & Diw Pondichery Meghalaya Manipur Kerala Arunachal Pradesh Mizoram Nagaland STATEWISE YATRA FOR THE YEAR 2005

21 Yatra Management Systems In Shrine Dr. Arun Kumar, I.A.S Chief Executive Officer Shri Mata Vaishno Devi Shrine Board, Katra 21 of 89 STATEWISE YATRA FOR THE YEAR 2005 S.NoStatesJanuaryFebruaryMarchAprilMayJuneJulyAugustSeptemberOctoberNovemberDecemberTotal 31 Sikkim Goa Dadar Nagar & Haveli Tripura Andaman & Nicobar Lakshdweep Army Total Including Online Registration

22 Yatra Management Systems In Shrine Dr. Arun Kumar, I.A.S Chief Executive Officer Shri Mata Vaishno Devi Shrine Board, Katra 22 of 89 Yatra in recent years- a closer look Calendar YearYatra during the yearIncrease/Decrease compared to previous year Percentage increase/ decrease (+)547261(+)11.71% (-) (-) % (-) (-) % (+) (+) % (+) (+) % (+) (+) 2.1 %

23 Yatra Management Systems In Shrine Dr. Arun Kumar, I.A.S Chief Executive Officer Shri Mata Vaishno Devi Shrine Board, Katra 23 of 89 Yatra in recent years- a closer look

24 Yatra Management Systems In Shrine Dr. Arun Kumar, I.A.S Chief Executive Officer Shri Mata Vaishno Devi Shrine Board, Katra 24 of 89 Yatra- Highlights Record breaking Yatra in the Year Yatra crossed the 6.1 million mark Total Yatra 62, The Year 2005 also recorded the highest ever Yatra for a single month – June 8,57,030 Highest ever Yatra in a single day, August 13 th, ,442. The intervening period was also marked by the visits of several prominent personalities, the chief among them being, His Excellency the President of India, Shri APJ Abdul Kalam.

25 Yatra Management Systems In Shrine Dr. Arun Kumar, I.A.S Chief Executive Officer Shri Mata Vaishno Devi Shrine Board, Katra 25 of 89 NRI Yatra at a Glance – Global religious zeal Global Religious Zeal MonthsJanFebMarAprMayJunJulAugSepOctNovDecTotal NRI* * Visitor from USA, UK, AUSTRALIA, GULF, & Neighboring Countries

26 Yatra Management Systems In Shrine Dr. Arun Kumar, I.A.S Chief Executive Officer Shri Mata Vaishno Devi Shrine Board, Katra 26 of 89 TEMPLE SECURITY

27 Yatra Management Systems In Shrine Dr. Arun Kumar, I.A.S Chief Executive Officer Shri Mata Vaishno Devi Shrine Board, Katra 27 of 89 Regulation of Yatra All Yatris required to register themselves at Yatra Registration Counter at Katra. Yatris with valid Yatra Slip only are allowed to proceed beyond Banganga Yatra Check Post, where the Yatra Slips are checked. Yatris are allotted fresh group number at Parchi Gate Bhawan in order to further regulate the Yatra for Darshans. A Group comprises of 200 devotees. Devotees are allowed to have Darshans according to the Group allotted to them at Parchi Gate Bhawan.

28 Yatra Management Systems In Shrine Dr. Arun Kumar, I.A.S Chief Executive Officer Shri Mata Vaishno Devi Shrine Board, Katra 28 of 89 Sensitivities News of bomb blast anywhere in J&K Extreme cold / torrential rains Land slides Forest fires Festivals Auspicious dates Extended weekend clubbed with Holidays Marriage Season Amaranth Yatra

29 Yatra Management Systems In Shrine Dr. Arun Kumar, I.A.S Chief Executive Officer Shri Mata Vaishno Devi Shrine Board, Katra 29 of 89 A Three Tier Security Cover SAHAYAK POLICE ARMY CRPF

30 Yatra Management Systems In Shrine Dr. Arun Kumar, I.A.S Chief Executive Officer Shri Mata Vaishno Devi Shrine Board, Katra 30 of 89 Security Agencies Involved ACTIVE AND VISIBLE AGENCIES Sahayak J&K Police CRPF Army (Directly interfacing with the Yatries for Frisking and checking of baggages.) BEHIND THE SCENES AND RATHER INVISIBLE RAW IB ( These agencies collect intelligence information from various sources and co-ordinate with active security agencies. )

31 Yatra Management Systems In Shrine Dr. Arun Kumar, I.A.S Chief Executive Officer Shri Mata Vaishno Devi Shrine Board, Katra 31 of 89 Target Areas Sanctum sanctorum All installations/buildings at Bhawan, Adhkuwari, Katra and staff colonies Dispensaries Heliport Water supply systems and power distribution networks Guarding the porous hilly terrain

32 Yatra Management Systems In Shrine Dr. Arun Kumar, I.A.S Chief Executive Officer Shri Mata Vaishno Devi Shrine Board, Katra 32 of 89 X-ray Baggage System at Darshani Deodhi Following the grenade blast at Banganga- directions by Chairman to beef up security Special X-ray room and frisking counters constructed near Darshani Deodi. X-ray Baggage Detection System installed at New Police Check Post Banganga and Bhawan. DFMDs at BANGANGA,ADHKUWARI,INDRAPRASTHA,HIMKOTI,MANOKAMNA BHAWAN, SAANJHICHHAT, LAMBIKERI.

33 Yatra Management Systems In Shrine Dr. Arun Kumar, I.A.S Chief Executive Officer Shri Mata Vaishno Devi Shrine Board, Katra 33 of 89 Facilities for the Devotees

34 Yatra Management Systems In Shrine Dr. Arun Kumar, I.A.S Chief Executive Officer Shri Mata Vaishno Devi Shrine Board, Katra 34 of 89 Accommodation Facilities The Shrine Board has constructed various Complexes/Buildings at Bhawan, Katra, Jammu and even en route at Adkuwari and Sanjichatt. Both free and rented accommodation of various categories is available. Nearly 150 rooms and 1500 beds available at different locations.

35 Yatra Management Systems In Shrine Dr. Arun Kumar, I.A.S Chief Executive Officer Shri Mata Vaishno Devi Shrine Board, Katra 35 of 89 Accommodation Saraswati Dham, Jammu Saraswati Dham, Jammu- Dormitory accommodation with a capacity of 500 beds inaugurated

36 Yatra Management Systems In Shrine Dr. Arun Kumar, I.A.S Chief Executive Officer Shri Mata Vaishno Devi Shrine Board, Katra 36 of 89 Accommodation Trikuta Bhawan, Katra Trikuta Bhawan- 700 bedded dormitory accommodation inaugurated at Katra Built at a cost of Rs. 5.5 Crore with a temple in its atrium Unique 60 X 90 transparent polycarbonate dome Encouraging response with many group bookings having been received. Yet another low cost accommodation planned near Trikuta Bhawan at YRC II.

37 Yatra Management Systems In Shrine Dr. Arun Kumar, I.A.S Chief Executive Officer Shri Mata Vaishno Devi Shrine Board, Katra 37 of 89 Food & Refreshment Units 06 Bhojanalayas & 13 Refreshment Units (Viewpoints) functional at strategic locations on No-Profit-No-Loss Basis to provide wholesome and hygienic food (Bhojanalayas) & Tea/Coffee & Snacks (Refreshment Units) and also to create competition amongst the private shopkeepers. Bhojanalayas - fitted with modern kitchen equipments, function round the clock at Bhawan. Bakery & Dosa Dispensing plants are available on the track.

38 Yatra Management Systems In Shrine Dr. Arun Kumar, I.A.S Chief Executive Officer Shri Mata Vaishno Devi Shrine Board, Katra 38 of 89 Catering facilities… Himkoti, Saket and Satya View Points expanded. Enlargement and revamping of the kitchen area and restaurant area Catering cell Niharika relocated near E&R office at Niharika complex and renamed Annapoorna Bhojanalaya

39 Yatra Management Systems In Shrine Dr. Arun Kumar, I.A.S Chief Executive Officer Shri Mata Vaishno Devi Shrine Board, Katra 39 of 89 Yatri Facilities – Catering…reputed food chains The two choices available to the devotees are the local Dhabas and the Shrine Board outlets In order to ensure variety of taste and good quality, felt to bring in good restaurants chains to have catering ventures in the Shrine area Two eating/beverage outlets already been opened by M/s Café-Coffee-Day at Milk Bar and Adkuwari Discussions with Sagar Ratna and Nirulas are currently on. Meanwhile existing arrangements with Nescafe, Bru etc expanded and more outlets allowed.

40 Yatra Management Systems In Shrine Dr. Arun Kumar, I.A.S Chief Executive Officer Shri Mata Vaishno Devi Shrine Board, Katra 40 of 89 Medical Facilities Medical facilities in the form of ICU, Hospitals and Dispensaries available at Katra, Bhawan and en-route. Trained professionals, modern equipment and sufficient stock of medicines A 24 Bedded Sagar Suri Hospital is operational at Sanjichhat. 24 Hour charitable dispensary at Katra.

41 Yatra Management Systems In Shrine Dr. Arun Kumar, I.A.S Chief Executive Officer Shri Mata Vaishno Devi Shrine Board, Katra 41 of 89 Medical Facilities Dispensary at Himkoti: In order to provide Medical facilities on Alternate Track, dispensary at a cost of Rs. 13 Lakhs has been constructed near Himkoti. Inaugurated by HE the Governor, J&K (Chairman SMVDSB).

42 Yatra Management Systems In Shrine Dr. Arun Kumar, I.A.S Chief Executive Officer Shri Mata Vaishno Devi Shrine Board, Katra 42 of 89 Medical facilities ICU at Bhawan started- helped augment medical facilities. Only 30 causalities out of over 700 treated devotees thus, saving precious lives. New medical equipments have been added in the medical units at different locations along the track Facilities in the CHC at Katra and existing evening Clinic at bus stand (Jai Durga Charitable Dispensary, Katra) upgraded by providing new medical equipments like Oxygen concentrator, nebulizer, bedside-cardicap (cardio-scope) defibrillator etc.

43 Yatra Management Systems In Shrine Dr. Arun Kumar, I.A.S Chief Executive Officer Shri Mata Vaishno Devi Shrine Board, Katra 43 of 89 Strengthening of Emergency Medical Services An Ambulance with carrying capacity of four patients have been added in the fleet of the Board for shifting the patients/injured yatries requiring specialized treatment. Addition of an ambulance shall strengthen the contingency plans and help saving precious lives.

44 Yatra Management Systems In Shrine Dr. Arun Kumar, I.A.S Chief Executive Officer Shri Mata Vaishno Devi Shrine Board, Katra 44 of 89 Battery powered Pollution Free Vehicle Facility for patients, aged, or physically challenged pilgrims Started in October, Each vehicle carries 4 devotees on its upward trip & maximum of 8 devotees downwards Nominal Fare of Rs. 100/- per passenger per one way trip.

45 Yatra Management Systems In Shrine Dr. Arun Kumar, I.A.S Chief Executive Officer Shri Mata Vaishno Devi Shrine Board, Katra 45 of 89 Recommencement of Helicopter Service Helicopter service from Katra to Sanjichhat was recommenced in Nov 2002 through M/s Deccan Aviations Pvt. Ltd. The first major example of private partnership

46 Yatra Management Systems In Shrine Dr. Arun Kumar, I.A.S Chief Executive Officer Shri Mata Vaishno Devi Shrine Board, Katra 46 of 89 Yatri Facilities - Bhawan For the facility of the pilgrims, providing lockers in the Cloak Room was conceptualized. Nearly 100 Lockers of the Size 2x2x2 installed. For providing cheap/free accommodation and other facilities such as lockers, additional toilet blocks, efforts are on to augment better and most modern facilities as at Bhawan the demand for such facilities is constantly rising.

47 Yatra Management Systems In Shrine Dr. Arun Kumar, I.A.S Chief Executive Officer Shri Mata Vaishno Devi Shrine Board, Katra 47 of 89 Cloak Rooms & Blanket Stores Sufficient number of Cloak Rooms and Blanket Stores available for pilgrims No amount charged for use of above facilities except refundable security against blankets

48 Yatra Management Systems In Shrine Dr. Arun Kumar, I.A.S Chief Executive Officer Shri Mata Vaishno Devi Shrine Board, Katra 48 of 89 Live Telecast of the Atka Aarti and other Measures Atka Aarti held every morning and evening outside mouth of Holy Cave where maximum devotees only can be accommodated. High demand and low availability of opportunity to participate. Live relay of Atka Aarti started during morning and evening hours

49 Yatra Management Systems In Shrine Dr. Arun Kumar, I.A.S Chief Executive Officer Shri Mata Vaishno Devi Shrine Board, Katra 49 of 89 Donations and Offerings The Board does not accept or receive any kind of state or central aid- entirely dependant on donations and offerings of the devotees All donations exempt under sec. 80 (G) of the Income Tax Act, 1969 Donations also received in kind and even professional services received free of cost The tight monetary control ensures that after spending wholeheartedly on developmental works, the Board is able to build reserves for future endeavours Computerized donation counter at Bhawan

50 Yatra Management Systems In Shrine Dr. Arun Kumar, I.A.S Chief Executive Officer Shri Mata Vaishno Devi Shrine Board, Katra 50 of 89 Yatri Interface- Donations and other services through banks Tie ups with various banks Donating to Mata Ji now possible through ATMs of ICICI Bank Similar facility available to NRIs through Money2India of ICICI Similarly J&K Bank customers can donate through Anywhere banking facility Talks with UTI and HDFC currently on.

51 Yatra Management Systems In Shrine Dr. Arun Kumar, I.A.S Chief Executive Officer Shri Mata Vaishno Devi Shrine Board, Katra 51 of 89 Information Technology

52 Yatra Management Systems In Shrine Dr. Arun Kumar, I.A.S Chief Executive Officer Shri Mata Vaishno Devi Shrine Board, Katra 52 of 89 Official Website Existing website of the Board has been revamped using latest technology features and techniques available.http://www.maavaishnodevi.org The entire look and feel has been updated to ensure better navigation and ease of use. Information being provided, has been divided into Menus and further been divided into Sub-Menus and Sub-Sub-Menus. A dedicated section of Online-Services have been started. Besides the existing Online Donation, facility for Online Room Reservation, Online Helicopter, Online Poojan Reservation and Online Bhaints & Prasad Section have been added. A Message Board area has been added for the devotees to post their experience. All messages being replied appropriately. All queries and requests are being attended to by a dedicated in house helpdesk Over 1.5 Lacs net visitors on a single day of inauguration (Oct 13)

53 Yatra Management Systems In Shrine Dr. Arun Kumar, I.A.S Chief Executive Officer Shri Mata Vaishno Devi Shrine Board, Katra 53 of 89 Website Online Facilities at our official website. Online Room Booking. Online Poojan. Online Donation. Online Helicopter Service. Online Souvenir Shop. Online Yatra Parchi. Online Bhaint and Prasad. Online Darshan.

54 Yatra Management Systems In Shrine Dr. Arun Kumar, I.A.S Chief Executive Officer Shri Mata Vaishno Devi Shrine Board, Katra 54 of 89 Online facilities in 2003, 2004 and 2005

55 Yatra Management Systems In Shrine Dr. Arun Kumar, I.A.S Chief Executive Officer Shri Mata Vaishno Devi Shrine Board, Katra 55 of 89 Information Technology & the Board: e-Interface with the Yatries For the first time advance Registration of Yatra has been started through official website i.e. Online Yatra Registration. SBI (State Bank of India) to issue Yatra Parchies through its ATMs all over the country A New Section for Online Prayers has been started where devotees can write down their prayers to the Mother Goddess, which are then being sent to Bhawan in the form of a CD and devotees are being sent the Prasad. All devotees using our room or online services or even helicopter services being sent Free Prasad Regular Feedback on services being obtained from devotees

56 Yatra Management Systems In Shrine Dr. Arun Kumar, I.A.S Chief Executive Officer Shri Mata Vaishno Devi Shrine Board, Katra 56 of 89 LAN / WAN Connectivity Most of Locations / Units are connected with Local Area Network (LAN). This includes:- Central Office, Katra Yatra Registration Counter, Katra Niharika, Katra Bhawan Jammu Engineering and Non- Engineering Stores The Systems Division Central Office Katra works as a main HUB for all locations. Most of Locations / Units are connected with the central Server in the systems division through Wide Area Network (WAN) of Various types using IP based technology. Type of WAN:- 360E 8/32 Kbps Sky Blaster V-SAT Connection. 2Mbps E1(Leased line) connection from Airtel. Wireless connectivity between 8 important locations of shrine in the first phase.

57 Yatra Management Systems In Shrine Dr. Arun Kumar, I.A.S Chief Executive Officer Shri Mata Vaishno Devi Shrine Board, Katra 57 of 89 THE WIDE AREA NETWORK SERVER BHAWAN JAMMU NIHARIKA YRC E & R STORES CENTRAL OFFICE

58 Yatra Management Systems In Shrine Dr. Arun Kumar, I.A.S Chief Executive Officer Shri Mata Vaishno Devi Shrine Board, Katra 58 of 89 Hardware LOCATION NAME NO OF SYSTEMS BHAWAN 15 SANJICHATT 01 ADKUWARI02 STORES,BANGANGA12 YATRA REGISTRATION COUNTER (YRC)07 NIHARIKA COMPLEX, KATRA07 TRIKUTA BHAWAN, KATRA01 CENTRAL OFFICE, KATRA40 VAISHNAVI DHAM, JAMMU03 SARASWATI DHAM, JAMMU02 AIRPORT COUNTER, JAMMU01 RAJBHAWAN,JAMMU/SRINAGAR02 WORLD TRADE CENTRE, DELHI01 OUT AGENCIES10 Newly purchased, for various projects60_ TOTAL170

59 Yatra Management Systems In Shrine Dr. Arun Kumar, I.A.S Chief Executive Officer Shri Mata Vaishno Devi Shrine Board, Katra 59 of 89 Computerization of Yatra Management System & Starting of Advance Yatra Registration Using SMART CARD Computerization of Yatra Management using biometrics (finger print & plastic card with photo) of the Board was necessitated: Firstly, to upgrade our security and Secondly, to even out the Yatra trend which as of now shows curves depicting sharp seasonal variations. Smoothening out of Yatra trend, if technically feasible, strongly needed to ensure better utilization of infrastructure developed by the Board. Fool proof Advance Yatra Registration facility could be good tool in this direction to help better plan the pilgrimage to the devotees.

60 Yatra Management Systems In Shrine Dr. Arun Kumar, I.A.S Chief Executive Officer Shri Mata Vaishno Devi Shrine Board, Katra 60 of 89 Computerization of Yatra Management System & Starting of Advance Yatra Registration Project to be completed in three phases. In the 1 st phase employees of the Board, registered Pithoos, Ponywallas & Palkiwallas shall be issued plastic cards (Smart Card) with finger print & photograph in lieu of ID Cards. In 2 nd phase operations of Yatra Registration Counter & Enquiry & Reservation Section of the Board shall be covered.

61 Yatra Management Systems In Shrine Dr. Arun Kumar, I.A.S Chief Executive Officer Shri Mata Vaishno Devi Shrine Board, Katra 61 of 89 Yatri Interface - Board Publications Collection of Photographs from Art Museum, Chandigarh. In order to obviate copyright problems and to build a database of good, authentic photographs to be used in future and planned Board publications 150 fine quality photographs & slides of paintings of Devi Mahatam have been acquired from Government Art Museum, Chandigarh after due permission. Photographs/slides thus received, have been converted in Soft form by way of High Resolution Drum Scanning.

62 Yatra Management Systems In Shrine Dr. Arun Kumar, I.A.S Chief Executive Officer Shri Mata Vaishno Devi Shrine Board, Katra 62 of 89 Yatri Facilities –Packaging for Gold & Silver coins & medallions. Packaging for Gold & Silver Coins/Medallions stands developed. Packing contains Certificate of Purity & weight from MMTC/Govt. of India Mind, Mumbai and also depicts the photograph of Holy Pindies besides Vedic hymns. Coin counters set up at prominent places at Bhawan and Katra/Jammu About kg of gold being retailed monthly

63 Yatra Management Systems In Shrine Dr. Arun Kumar, I.A.S Chief Executive Officer Shri Mata Vaishno Devi Shrine Board, Katra 63 of 89 Yatri Facilities – Prasad packaging and dispatch through Speed Post Special packaging developed for Prasad through IIP Delhi Prasad in various denominations from Rs 101/= to 1001/= Special packaging shall enable dispatch of Prasad by post also Separate Prasad Dispatch Section constituted. Prasad being dispatched against Poojan or specific request from devotees. Formal launch in a months time.

64 Yatra Management Systems In Shrine Dr. Arun Kumar, I.A.S Chief Executive Officer Shri Mata Vaishno Devi Shrine Board, Katra 64 of 89 Ongoing and Future Projects…. Construction of Spiritual Growth Centre. Construction of Rope-way between Bhawan and Bhairon Temple. Multi-speciality Medical Centre, Trauma centre etc. at Katra Construction of 2 nd Dormitory accommodation at Bhawan – Manokamana-II. A Technical University in the name of Shri Mata Vaishno Devi – SMVD University. Gurukul at Charan Paduka. Re-Modeling of Bhawan, Adkuwari Complexes.

65 Yatra Management Systems In Shrine Dr. Arun Kumar, I.A.S Chief Executive Officer Shri Mata Vaishno Devi Shrine Board, Katra 65 of 89 Jai Mata Di!!


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