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Starbucks What Makes Starbucks a Great Place to Work Heather Blanchard, Marki Heape, Michael Johns, Isaac McDow.

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Presentation on theme: "Starbucks What Makes Starbucks a Great Place to Work Heather Blanchard, Marki Heape, Michael Johns, Isaac McDow."— Presentation transcript:

1 Starbucks What Makes Starbucks a Great Place to Work Heather Blanchard, Marki Heape, Michael Johns, Isaac McDow

2 Employee Training Isaac

3 Wheres the Money At? Total Pay package is Your Special Blend and is driven by: You – your skills, performance, and personal choices The Market – comparing our Total Pay package to other companies where we compete for talent Starbucks – Our mission, values and company direction

4 Benefits Medical Dental Vision Reimbursement Accounts Employee Assistance Program (EPA) Sick Pay Disability Life Insurance Accidental Death and Disbursement (AD&D) Adoption Assistance Cup Fund (Caring United Partners) Time Off Holidays Personal Days Vacation Tuition Reimbursement

5 Partner Perks Future Roast 401(K) Savings Plan Stock Investment Plans (SIP) Bean Stock Partner Recognition Partner Connection Program In-Store Discount Partner Coffee and Tea Markout PerksCard Program Starbucks Coffee Gear Elite Athlete Program

6 Diversity Michael

7 View on Diversity We view the richness of our diverse workforce as an asset that encourages creativity and innovation, helps us recruit and retain top talent and makes us more attractive as an inclusive employer, ultimately enhancing our success.

8 You Better Recognize! 40 Best Companies for Diversity 15 Best in Senior Management Diversity 15 Best in Corporate Board Diversity 100% Corporate Equality Index Corporate Award

9 Partner Networks Starbucks Access Alliance Starbucks Black Partner Network Starbucks Emerging Workforce Network Starbucks Hora del Café Starbucks Pride Alliance Starbucks Armed Forces Support Network

10 Supporters of: National Urban League NAACP National Hispanic Corporate Council National Council of La Raza US Hispanic Chamber of Commerce Catalyst Human Rights Campaign United States Business Leadership Network U.S.B.L.N. Multicultural Food and Hospitality Alliance

11 Corporate Social Responsibility

12 Starbucks defines CSR as conducting business in ways that produce social, environmental and economic benefits for the communities in which we operate and for the companys stakeholders, including shareholders.

13 Tangible benefits include: Attracting and retaining our partners (employees) Customer loyalty Reducing operating costs Creating a sustainable supply chain License to operate

14 Products Building long-term relationships with coffee farmers and suppliers. Having a sustainable pricing model that is focused on paying the higher prices that premium quality coffee commands. Clearly defining and communicating the companys coffee production sustainability criteria of C.A.F.E. (Coffee and Farmer Equity) Practices, and maintaining the integrity of performance against this criteria through verification and transparency. Purchasing sustainable coffees that are third-party–certified. Investing resources to enhance the sustainability of coffee farms and their surrounding communities. Seeking continuous improvement to strengthen our supply chain into the future.

15 Society Starbucks presence in local communities, and continuing global marketplace evolution Being respectful of community concerns and local relevancy Contributing to local economic development, and building civic partnerships Being responsive to our customers Being locally relevant

16 Environment Our Climate Change Strategy Understanding and Improving our Environmental Footprint Footprint of a Typical Starbucks Store Sustainable Packaging and Paper Initiatives Starbucks Long-term Commitment to Environmental Responsibility – Future Goals

17 CSR Awards One of Twenty Most Admired Companies in America by Fortune each year from Fortunes list of The 100 Best Companies to Work For nine times Ranked ninth on the list of 100 Best Corporate Citizens by Business Ethics magazine in 2007 and has been on the list since 2000 Included as one of the 100 Best Corporate Citizens by Corporate Responsibility Officer magazine since 2000


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