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Welcome. Sodexo Campus Service Introductions Jim Fjelstul Senior Vice President Terry Truett District Manager Edward Yduarte Operations Manager Omar Muhammad.

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Presentation on theme: "Welcome. Sodexo Campus Service Introductions Jim Fjelstul Senior Vice President Terry Truett District Manager Edward Yduarte Operations Manager Omar Muhammad."— Presentation transcript:

1 Welcome

2 Sodexo Campus Service Introductions Jim Fjelstul Senior Vice President Terry Truett District Manager Edward Yduarte Operations Manager Omar Muhammad Business Development

3 Sodexo Campus Service Leading Provider of Comprehensive Service Solutions in The US, Canada, and Mexico Our Focus is University Food and facility management Sodexo employees over 145,000 people Our Average University/College partnership is 20+ years Community Involvement & focus on diversity

4 University of Texas at Pan American University of Texas at El Paso Corpus Christi Hooks Wharton County College University of Texas at Austin Tulane University University of Incarnate Word Loyola University Regional Partners

5 Sodexo Campus Service UTB-TSC Dining Service Priorities Innovative, quality food and service that will enhance the student experience on campus Meal plan options that provide value to students Exciting new dining operations First class catering operations for all segments of campus A professional management team that will focus on customer service

6 Exceptional Student Experiences Create environments that promote an exceptional student dining experience at The University Of Texas at Brownsville Our Goal

7 The New University Center Quality Standards High Quality Products Prepared Fresh Daily Menus Based on Campus Input Well Trained Staff Nutritional Information

8 Student Union - El Comedor Menu Highlights Fresh Salad & Soup Bar Stacks Deli Chefs Action Station Classic Cuisine Entrees Rotating Grill Pizza & Pasta

9 Student Union Schematic Future C-Store and Bistro JAMBA JUICE Future C-Store and Bistro JAMBA JUICE Future C-Store and Bistro JAMBA JUICE

10 The Tandy Building Kiosk Menu Highlights Fresh Coffee & Tea Gourmet Deli Sandwiches Assorted Salads Sushi Fresh Fruit Cups Parfaits Freshly Baked Cookies

11 The Tandy Building Future C-Store and Bistro JAMBA JUICE Future C-Store and Bistro JAMBA JUICE Future C-Store and Bistro JAMBA JUICE Simply to Go Image

12 The Library Cafe Menu Highlights Full Espresso Coffee Bar Jamba Juice & Smoothies Gourmet Deli Sandwiches Assorted Salads Sushi Gourmet Bakery Items Mini C-Store

13 The Library Café Schematic Future C-Store and Bistro JAMBA JUICE Future C-Store and Bistro JAMBA JUICE Future C-Store and Bistro JAMBA JUICE

14 JAMBA JUICE KIOSK The Library Café

15 Paseo Café (Future Installation) Future C-Store and Bistro JAMBA JUICE Future C-Store and Bistro JAMBA JUICE Future C-Store and Bistro JAMBA JUICE

16 Nutrition Holistic approach to wellness and healthy living Balanced Way Meals offered Daily Program addresses dietary trends and challenges Nutrition awareness at each dining location

17 Catering Student Group Catering Community Catering Presidential Catering Shoestring Guide Student Catering Guide

18 Community Catering Classic

19 Presidential Catering Presidential

20 Arts Center Schematic Future C-Store and Bistro JAMBA JUICE Future C-Store and Bistro JAMBA JUICE Future C-Store and Bistro JAMBA JUICE

21 University Library Concessions Selected branded menu items Menu items based on the preferences of the customer (Scorpion Fans!) Classic concession program –Fresh food & presentation –Just-In-Time production –Additional stands –Quick service

22 The New University Center Our employees are provided uniforms based upon their work positions including chefs, cashiers, line servers, utility workers and student employees. In addition to uniforms, we provide our employees with extensive training and guidelines for customer service, food presentation and food safety. Training is ongoing and modules are utilized throughout the year to reinforce the high standards we bring to our campus dining partnership. Uniform & Training Standards

23 A strong, customized, focused marketing plan is critical in our efforts to : Maximize usage of on-campus dining Increase customer satisfaction with more convenient and flexible dining options Deliver dining options with greater emphasis on health and nutrition Integrate dining into the campus life experience Marketing

24 Marketing

25 Heritage Promotions Sticking with the theme of food from far away places, we are prepared to introduce a series of events throughout the year that deliver education and information as well as great dining experiences, while also promoting diversity and inclusion. These events may include Cinco de Mayo, Hispanic Heritage Month and Chinese New Year Celebrations, along with other international and cultural celebrations Combining Campus Fun with Dining Marketing

26 Sodexo Experience Our goal is to drive client retention and growth through engaged and motivated employees who provide outstanding customer service. The Sodexo Experience is an essential component of Creating Exceptional Student Experiences. The Sodexo Experience has three key elements: 1. Customer Service 2. Employee Recognition 3. Team Huddles

27 The Future is in Our Hands We are committed to conserving the Earths resources so that the food, health and energy needs of todays customers are met, while we work to protect the rights of future generations to enjoy the same resources. Supporting locally grown foods encourages distributors to expand the supply of such products. Food Waste Reduction Locally Grown Produce Waste Management Alternative Packaging Materials Recycling Sustainability

28 Jones Hall - Tiger De n Facility Enhancement Fall 2010 El Comedor Updated paint/wall coverings (If agreed upon) New platform signage Electronic Meal System New service wares New small wares New Salad Bars New staff uniforms New staff training with a focus on Customer Service *

29 Jones Hall - Tiger De n Facility Enhancement Summer 2010 New menus & electronic meal access system Fall/Winter 2010 Tandy Hall Simply to Go (Installed by Christmas Break) Spring 2011 Library Cafe Summer 2011 Complete renovation of El Comedor

30 HALO POS System Syetem Highlights Allows prepaid meal tracking A la Cart Meal Purchase I.D. Card access Wireless option for concessions Ties to campus Blackboard system Provides Low balance account notifications Student activity reports Online account recharge for DCB

31 Exceptional Student Experiences WE PROMISE TO: Create environments that promote an exceptional student dining experience at The University of Texas at Brownsville


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