1. Integrated Strategic Development Framework KNYSNA | STATUS QUO | OCTOBER 2013 Community Interaction KNYSNA | INTEGRATED STRATEGIC DEVELOPMENT FRAMEWORK | OCTOBER 2013 1

2. Index 01 Introduction to and methodology of ISDF community interaction process 02 Illustration: Concept Visualization 03 Illustration: Connected people (I&AP) barometer 04 Flow diagram: Method of Knysna Creative Heads unique community interaction process to collect information & ideas at community interaction cafés 05 Diagram: Knysna Creative Heads Consortium Community Interaction Process – The Cafés – See printed Diagram 06 Plan: ISDF demarcated Road Cafés and area specific priority issues extrapolated from interaction, registration forms and IDP process 07 Plan: Existing opportunities and initial proposed ideas for further evaluation and expansion 08 Conclusion & Way forward: Areas of concern, research and further interaction during phase 2 2 KNYSNA | INTEGRATED STRATEGIC DEVELOPMENT FRAMEWORK | OCTOBER 2013

3. 01 STATUS QUO 01 – 01 INTRODUCTION TO AND METHODOLOGY OF ISDF COMMUNITY INTERACTION PROCESS KNYSNA | INTEGRATED STRATEGIC DEVELOPMENT FRAMEWORK | OCTOBER 2013 3

4. 01 STATUS QUO 01 – 02 ILLUSTRATION: CONCEPT VISUALISATION KNYSNA | INTEGRATED STRATEGIC DEVELOPMENT FRAMEWORK | OCTOBER 2013 4

5. 01 STATUS QUO 01 – 03 ILLUSTRATION: CONNECTED PEOPLE (I&AP) BAROMETER KNYSNA | INTEGRATED STRATEGIC DEVELOPMENT FRAMEWORK | OCTOBER 2013 5

6. 01 STATUS QUO 01 – 04 FLOW DIAGRAM: METHOD OF KNYSNA CREATIVE HEADS UNIQUE COMMUNITY INTERACTION PROCESS TO COLLECT INFORMATION & IDEAS AT COMMUNITY INTERACTION CAFÉS KNYSNA | INTEGRATED STRATEGIC DEVELOPMENT FRAMEWORK | OCTOBER 2013 6

7. 01 STATUS QUO 01 – 06 PLAN: ISDF DEMARCATED ROAD CAFÉS AND AREA SPECIFIC PRIORITY ISSUES EXTRAPOLATED FROM INTERACTION, REGISTRATION FORMS & IDP PROCESS KNYSNA | INTEGRATED STRATEGIC DEVELOPMENT FRAMEWORK | OCTOBER 2013 7

8. 01 STATUS QUO 01 – 06 PLAN: ISDF DEMARCATED ROAD CAFÉS AND AREA SPECIFIC PRIORITY ISSUES EXTRAPOLATED FROM INTERACTION, REGISTRATION FORMS & IDP PROCESS KNYSNA | INTEGRATED STRATEGIC DEVELOPMENT FRAMEWORK | OCTOBER 2013 8

9. 01 STATUS QUO 01 – 06 PLAN: ISDF DEMARCATED ROAD CAFÉS AND AREA SPECIFIC PRIORITY ISSUES EXTRAPOLATED FROM INTERACTION, REGISTRATION FORMS & IDP PROCESS KNYSNA | INTEGRATED STRATEGIC DEVELOPMENT FRAMEWORK | OCTOBER 2013 9

10. 01 STATUS QUO 01 – 07 PLAN: EXISTING OPPORTUNITIES & INITIAL PROPOSED IDEAS FOR FURTHER EVALUATION & EXPANSION KNYSNA | INTEGRATED STRATEGIC DEVELOPMENT FRAMEWORK | OCTOBER 2013 10

11. 01 STATUS QUO 01 – 08 CONCLUSION AND WAY FORWARD: AREAS OF CONCERN RESEARCH AND FURTHER INTERACTION DURING PHASE 2 KNYSNA | INTEGRATED STRATEGIC DEVELOPMENT FRAMEWORK | OCTOBER 2013 11 CONCLUSION AND RECOMMENDATIONS: AREAS FOR FURTHER DEVELOPMENT, RESEARCH AND INTERACTION DURING PHASE 2. Considering: Input through ISDF process Clem Sunter's strategic scenario planning information careful and thorough dialogue during workshops The given global facts are: Countries are rated to fall into three groups; Premier league, Second division and Failed state. SA was 30th in Premier league Is currently 5th out of 54. TO IMPROVE & REMAIN IN PREMIER LEAGUE WE MUST UNDERSTAND SA OUTWARD VALUE IS Resources Tourism Gateway to Africa SA NEEDS to capitalise on INWARD VALUE Pockets of excellence - celebrate and expand Unique, diverse and varied landscape People AVOID THE RED FLAGS THAT ARE IMMINENT ON GLOBAL, COUNTRY & TOWN LEVELS not being able to stand up to global competition not taking action (rather be halfway right than completely wrong or not taking action at all) people alienated from authorities due to over regulation, bad communication and no trust over controlled and legislated environment detrimental to small business development Youth without jobs and frustrated

12. 01 STATUS QUO 01 – 08 CONCLUSION AND WAY FORWARD: AREAS OF CONCERN RESEARCH AND FURTHER INTERACTION DURING PHASE 2 KNYSNA | INTEGRATED STRATEGIC DEVELOPMENT FRAMEWORK | OCTOBER 2013 12 CONCLUSION & RECOMMENDATION The Municipality, team and people of the greater Knysna should align to the global and country's needs and demands 1.The Municipality should determine how to establish a friendly, enabling business environment by allowing (NOT CONTROLLING) and empowering the businesses especially small businesses. In contrast to a controlling, demanding, draining and tedious environment crammed with red tape. 2.The Municipality should engage in projects to build trust, positivity and deserve respect by being service oriented, friendly and conducting an interactive communicative system. Also involving the communities in all ISDF decisions and projects 3.The Municipality should not ignore and neglect Tourism - act promptly (we are loosing out and wasting time) FIND A BRAND for the greater Knysna that is appropriate and long lasting. 4.Develop the material considerations/interventions and/ideas through: conducting workshops cafes with specific wards, interest groups and special ideas groups further research and development through data cafes Conducting high level meetings concerning: Economic development Youth Aging population Sport As well as Infrastructure & urban design Heritage Swallows Views