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Www.itu.dk Ticket-to-talk-TV Embracing ambiguity in the Design for Social Interaction amongst Senior Citizens The next 10-15 Minutes Our Starting Point.

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Presentation on theme: "Www.itu.dk Ticket-to-talk-TV Embracing ambiguity in the Design for Social Interaction amongst Senior Citizens The next 10-15 Minutes Our Starting Point."— Presentation transcript:

1 Ticket-to-talk-TV Embracing ambiguity in the Design for Social Interaction amongst Senior Citizens The next Minutes Our Starting Point when Designing for Senior Living Non-Stigmatizing technology Piggybacking on everyday activities PresenceRemote prototype Tomas Sokoler

2 Ticket-to-talk-TV – designing for social interaction amongst senior citizens with Marcus Sanchez Svensson at Blekinge Technical University 2006/7 Our Starting Point when Designing for senior living –Senior citizens are obviously much more than patients –Resourceful active individuals »In many cases people do no longer retire because they have to but simply because they want to and can afford it! Det var underbart att gå i pension. Jag fann min frihet. Äntligen hade jag tid och fortfarande hälsan att göra precis vad jag ville

3 However…… The Taboo of Being Lonely It may be hard to overcome loneliness –Nobody talks about loneliness despite statistics –Difference between being on your own and being lonely 3 It is not easy being on your own and getting to know new people. One of the reasons is that around here only couples meet couples. Couples never appear very often at the social gatherings. It would be awkward being invited to such an event as an individual without a partner

4 How to avoid the taboo of loneliness? Design of non-stigmatizimg technology 4 Stigmatizing assistive technology and the difference between can be and will be used When designing for social interaction how can we avoid stigmatizing people as lonely individuals in need of company ? The MiniCrosser

5 Two kinds of Activities we Observed Organized activities Billiards, Computers, Philosophy, Books, Carpentry workshop, In general interest groups around hobbies Obviously also many much more informal encounters Yard work, Walking the dog, Swapping of newspapers, etc. 5

6 Tickets-to-Talk – openings for social interaction How everyday activities serves as openings for social interaction Ambiguity inherent to much everyday human- human interaction and communication Is there a way for us to embrace this ambiguity in our design? Could we somehow piggyback on existing everyday activities? 6

7 Looking for an everyday activity and an enabling technology 7 TV watching as the everyday activity IPTV as the enabling technology Triple play : The Integrated delivery of Video, Data, & Audio

8 PresenceRemote Concept An enhanced TV remote 8 Functionality Awareness of others Most popular channel TV Buddies Handover to Cell Phone On/Off Most popular Channel Buddy List PR Display Handove r to cell phone The early Prototype

9 PresenceRemote meets a group of stakeholders Workshops/meetings –Senior Citizens –Industry –Local government In general very well received –Interesting concept –But more important : Interesting Approach! 9

10 If we Get a Chance - How to piggyback on the TV activity of the future ? IPTV Changes the Activity of TV Watching –A more individualized experience (?) –A move from channels to individual programs (?) –Elements of Annotation, Navigation Planning and Bookmarking (?) How to piggyback on the TV activity of the future ? 10

11 Further Down the Road…… Same but Different! –Take the same approach but go design for entirely different activities and aspects of senior living! Embrace ambiguity in our design for social interaction Piggybacking on everyday activities Look at the digital technology we design as one of many resources present … A paper discussing our work and the overall approach: Embracing ambiguity in the design of non-stigmatizing digital technology for social interaction among senior citizens Sokoler & Svensson, (2007) Behaviour & Information Technology, 26:4,


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