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Servant Leadership Lead Like Jesus Office of Formation & Discipleship Archdiocese of Atlanta Office of Formation & Discipleship Archdiocese of Atlanta.

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Presentation on theme: "Servant Leadership Lead Like Jesus Office of Formation & Discipleship Archdiocese of Atlanta Office of Formation & Discipleship Archdiocese of Atlanta."— Presentation transcript:

1 Servant Leadership Lead Like Jesus Office of Formation & Discipleship Archdiocese of Atlanta Office of Formation & Discipleship Archdiocese of Atlanta 1

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3 Leadership Prayer Leadership is hard to define. Lord, let us be the ones to define it with justice. Leadership is like a handful of water. Lord, let us be the people to share with those who thirst. Leadership is not about watching and correcting. Lord, let us remember it is about listening and connecting. Leadership is not about telling people what to do. Lord, let us first find out what people want. Office of Formation & Discipleship Archdiocese of Atlanta 3

4 Leadership Prayer Leadership is less about the love of power and more about the power of love. Lord, as we continue to undertake the role of leader let us be affirmed by the servant leadership we witness in your son Jesus. Let us walk in the path He has set and let those who will, follow. Let our greatest passion be…compassion. Our greatest strength…love. Our greatest victory…the reward of peace. In leading, let us never fail to follow. In loving, let us never fail. Amen. Office of Formation & Discipleship Archdiocese of Atlanta 4

5 Qualify the Topic Servant Leadership…Lead Like Jesus Session will cover two aspects of Servant Leadership Session will cover two aspects of Servant Leadership 1.Review of Servant Leadership Principles Not unique to religion Not unique to religion Style of leadership used universally in business, education, government, sports Style of leadership used universally in business, education, government, sports 2.Discuss how Jesus applied Servant Leadership Office of Formation & Discipleship Archdiocese of Atlanta 5

6 Why Servant Leadership Now? We have a new Pope, meaningful change is on the way Parish life today is more DYNAMIC than ever before Must prepare for new challenges and opportunities Secular influences eroding faith formation Multi-cultural parishes are now the norm Impact of change on the traditional family structure Technology revolutionizing communication, teaching and learning Priest shortage puts new strain on parishes 1 st Amendment assault by the Federal government Continuing loss of Catholics, especially our youth 10% of global population are now former Catholics Economic difference between rich & poor Bishops of the world will convene this year to address these and other challenges Office of Formation & Discipleship Archdiocese of Atlanta 6

7 Bottom Line We Catholics must learn how to be more EFFECTIVE LEADERS We Catholics must learn how to be more EFFECTIVE LEADERS By emulating SERVANT LEADER concepts By emulating SERVANT LEADER concepts Developed by the Greatest Leader of All Time…Jesus Christ Developed by the Greatest Leader of All Time…Jesus Christ The model for Servant Leadership The model for Servant Leadership Office of Formation & Discipleship Archdiocese of Atlanta 7

8 Overview of Servant Leadership Servant Leadership is a BIG topic. Servant Leadership is a BIG topic. We cant do it justice in one session. We cant do it justice in one session. We will focus on the principles. We will focus on the principles. Provide a foundation for additional personal exploration. Provide a foundation for additional personal exploration. Office of Formation & Discipleship Archdiocese of Atlanta 8

9 What is Servant Leadership? Servant leadership is a philosophy or style of leadership Servant leadership is a philosophy or style of leadership 3 Traditional Styles of Leadership: Autocratic (do as I say), Democratic (do as I do), Laissez- Faire (do as you choose) 3 Traditional Styles of Leadership: Autocratic (do as I say), Democratic (do as I do), Laissez- Faire (do as you choose) Servant Leadership is a DIFFERENT STYLE of Leadership, not new, but not used much Servant Leadership is a DIFFERENT STYLE of Leadership, not new, but not used much Key Difference: the leader SERVES the needs of the followers, rather than BEING SERVED Key Difference: the leader SERVES the needs of the followers, rather than BEING SERVED It turns the traditional Leadership Pyramid upside down. It turns the traditional Leadership Pyramid upside down. Office of Formation & Discipleship Archdiocese of Atlanta 9

10 Leadership Pyramid Office of Formation & Discipleship Archdiocese of Atlanta 10 Followers Leader Followers

11 Types of Leadership Traditional vs. Servant Traditional Leader–manages from top to bottom Traditional Leader–manages from top to bottom Exercises power and control Exercises power and control Most large company CEOs are traditional leaders Most large company CEOs are traditional leaders Servant Leaderleads from bottom to top Servant Leaderleads from bottom to top Serves rather than controls Serves rather than controls Servant Leader focuses on the people Servant Leader focuses on the people Shares power Shares power Puts the needs of others first Puts the needs of others first Helps people develop and perform to their highest potential Helps people develop and perform to their highest potential Jesus was the consummate servant leader Jesus was the consummate servant leader Office of Formation & Discipleship Archdiocese of Atlanta 11

12 Derivation of the Term The phrase servant leadership was first coined by Robert K. Greenleaf in The Servant as Leader, an essay published in Greenleaf researched what made some leaders great, including Jesus Christ Greenleaf researched what made some leaders great, including Jesus Christ Compiled 10 Principles or Characteristics of Servant Leadership Compiled 10 Principles or Characteristics of Servant Leadership Office of Formation & Discipleship Archdiocese of Atlanta 12

13 Ten Principles of Servant Leadership by Robert Greenleaf 1.Listening - listen receptively to what is being said (and not said) 2.Empathy - put yourself in the shoes of the other person 3.Healing – desire to be compassionate 4.Awareness – tune in to what is happening around you 5.Persuasive – build consensus. Convince vs. coerce compliance Office of Formation & Discipleship Archdiocese of Atlanta 13

14 Ten Principles of Servant Leadership by Robert Greenleaf 6.Conceptualize – conceive a desirable vision, then lead in that direction 7.Foresight – look into the future and anticipate the likely impact of current decisions 8.Stewardship – acknowledge and care for Gods gifts 9.Cultivate Followers– help followers grow beyond their current skill levels 10.Build Community – create a deeper desire for belonging, a bond that goes beyond a traditional organization Office of Formation & Discipleship Archdiocese of Atlanta 14

15 Examples of Servant Leaders in the Corporate World Servant Leadership is NOT theory, it works in corporate practice. Southwest Airlines Southwest Airlines Herb Kelleher, Founding CEO Herb Kelleher, Founding CEO People focused, management by walking around People focused, management by walking around Always put people first, genuinely concerned Always put people first, genuinely concerned Developed true teamwork Developed true teamwork Chick-fil-A Chick-fil-A Spiritual foundation of Truett Cathy, Founder Spiritual foundation of Truett Cathy, Founder Corporate Purpose: To glorify God by being a faithful steward of all that is entrusted to us. To have a positive influence on all who come in contact with Chick-fil-A. Corporate Purpose: To glorify God by being a faithful steward of all that is entrusted to us. To have a positive influence on all who come in contact with Chick-fil-A. Closed on Sundays Closed on Sundays 5 Ps of Marketing: product, price, place, promotion…people 5 Ps of Marketing: product, price, place, promotion…people Office of Formation & Discipleship Archdiocese of Atlanta 15

16 Servant Leaders Religion Religion Jesus Christ Jesus Christ Pope Francis Pope Francis Pope John Paul II Pope John Paul II Pope John XXIII Pope John XXIII Martin Luther King Martin Luther King Mother Teresa Mother Teresa Billy Graham Billy Graham Other Areas Other Areas Abraham Lincoln Abraham Lincoln Winston Churchill Winston Churchill FDR FDR Nelson Mandela Nelson Mandela Vince Lombardi Vince Lombardi John Wooten John Wooten George Washington George Washington Office of Formation & Discipleship Archdiocese of Atlanta 16

17 Biblical Foundation for Servant Leadership Matthew 20:25-28…Jesus called them together and said, "You know that the rulers of the Gentiles lord it over them, and their high officials exercise authority over them. Not so with you. Instead, whoever wants to become great among you must be your servant. Matthew 20:25-28…Jesus called them together and said, "You know that the rulers of the Gentiles lord it over them, and their high officials exercise authority over them. Not so with you. Instead, whoever wants to become great among you must be your servant. …and whoever wants to be first must be your slave- just as the Son of Man did not come to be served, but to serve, and to give his life as a ransom for many. …and whoever wants to be first must be your slave- just as the Son of Man did not come to be served, but to serve, and to give his life as a ransom for many. Office of Formation & Discipleship Archdiocese of Atlanta 17

18 Consummate Act of Servitude The consummate act of servant leadership was the washing of the feet of the apostles. John 13:3-15…Jesus got up from the meal, took off his outer clothing, and wrapped a towel around his waist. He poured water into a basin and began to wash his disciples' feet, drying them with the towel. John 13:3-15…Jesus got up from the meal, took off his outer clothing, and wrapped a towel around his waist. He poured water into a basin and began to wash his disciples' feet, drying them with the towel. …When he had finished washing their feet, he asked, "Do you understand what I have done for you? You call me 'Teacher' and 'Lord,' and rightly so, for that is what I am. Now that I, your Lord and Teacher, have washed your feet, you also should wash one another's feet. I have set you an example that you should do as I have done for you. …When he had finished washing their feet, he asked, "Do you understand what I have done for you? You call me 'Teacher' and 'Lord,' and rightly so, for that is what I am. Now that I, your Lord and Teacher, have washed your feet, you also should wash one another's feet. I have set you an example that you should do as I have done for you. Office of Formation & Discipleship Archdiocese of Atlanta 18

19 Symbolism of Washing Feet The washing of feet was a common practice upon entering a home The washing of feet was a common practice upon entering a home Background Background It was the task of a servant or slave It was the task of a servant or slave When Jesus assumed this role, the disciples were probably stunned by this act of humility When Jesus assumed this role, the disciples were probably stunned by this act of humility 1.Jesus basic motivation was love 2.He voluntarily became their servant 3.He set an example for servant leadership Office of Formation & Discipleship Archdiocese of Atlanta 19

20 The Greatest Leader of All Time Jesus was the greatest leader of all time. Jesus was the greatest leader of all time. Think about what he accomplished in just three years of public ministry. Think about what he accomplished in just three years of public ministry. His leadership created a church that has existed for 2000 years. His leadership created a church that has existed for 2000 years. What other institution has lasted this long? What other institution has lasted this long? What other leader has touched the lives of billions of people for over 20 centuries? What other leader has touched the lives of billions of people for over 20 centuries? Why would we not want to emulate His style? Why would we not want to emulate His style? Office of Formation & Discipleship Archdiocese of Atlanta 20

21 What me, a Servant Leader? Everyone has a leadership role: a mother, father, guardian, executive, manager, supervisor, ministry head, neighborhood or community leader. Everyone has a leadership role: a mother, father, guardian, executive, manager, supervisor, ministry head, neighborhood or community leader. We can all learn how to lead more effectively. We can all learn how to lead more effectively. You already know the question, WWJDwhat would Jesus do? You already know the question, WWJDwhat would Jesus do? Now ask, HWJDIhow would Jesus do it? Now ask, HWJDIhow would Jesus do it? Place more emphasis on the heart when making decisions, less on the head. Place more emphasis on the heart when making decisions, less on the head. Office of Formation & Discipleship Archdiocese of Atlanta 21

22 How Can We Learn to Lead Like Jesus? There are TEN practices or characteristics that Jesus used in applying Servant Leadership. These practices can be studied and emulated by leaders at all levels. *Group Participation: Your task during this exercise is to think about events in the Bible that illustrate how Jesus used the ten practices of Servant Leadership. When I say first miracle, you respond… Office of Formation & Discipleship Archdiocese of Atlanta 22

23 Learning to Lead Like Jesus 1.Values diverse opinions Seeks other points of view Seeks other points of view Accepts new and contrary opinions Accepts new and contrary opinions Example from the Bible? Example from the Bible? He surrounded himself with a diverse group of followers. He surrounded himself with a diverse group of followers. He preached a message of salvation for everyone, Jew and Gentile. He preached a message of salvation for everyone, Jew and Gentile. Office of Formation & Discipleship Archdiocese of Atlanta 23

24 Learning to Lead Like Jesus Creates a culture of trust 2. Creates a culture of trust Takes a persons word at face value Takes a persons word at face value Believes that everyone will fulfill their roles Believes that everyone will fulfill their roles Example from the Bible? Example from the Bible? Jesus trusted the Apostles with the overwhelming task of establishing the Church and spreading Christianity. Jesus trusted the Apostles with the overwhelming task of establishing the Church and spreading Christianity. Office of Formation & Discipleship Archdiocese of Atlanta 24

25 Learning to Lead Like Jesus Develops other leaders 3. Develops other leaders Teaches others to lead by example Teaches others to lead by example Delegates responsibility and authority Delegates responsibility and authority Example from the Bible? Example from the Bible? He took a group of rag tag fishermen, farmers and tax collectors and turned them into consummate Evangelists. He took a group of rag tag fishermen, farmers and tax collectors and turned them into consummate Evangelists. Peter, the fisherman, became the Rock upon which He built the Church. Peter, the fisherman, became the Rock upon which He built the Church. Saul, the persecutor became Paul, the Evangelist. Saul, the persecutor became Paul, the Evangelist. Office of Formation & Discipleship Archdiocese of Atlanta 25

26 Learning to Lead Like Jesus Helps people with life issues 4. Helps people with life issues Listens and shows compassion Listens and shows compassion Concern for the total well-being of an individual Concern for the total well-being of an individual Example from the Bible? Example from the Bible? Samaritan woman at the well Samaritan woman at the well Curing the blind man and other miracles Curing the blind man and other miracles Office of Formation & Discipleship Archdiocese of Atlanta 26

27 Learning to Lead Like Jesus Encourages followers 5. Encourages followers Creates a can do attitude Creates a can do attitude Plays the role of the Cheer Leader Plays the role of the Cheer Leader Example from the Bible? Example from the Bible? Asks Peter to walk on water Asks Peter to walk on water Post-Resurrection appearances Post-Resurrection appearances Office of Formation & Discipleship Archdiocese of Atlanta 27

28 Learning to Lead Like Jesus Sells instead of tells 6. Sells instead of tells Makes them want to do it Makes them want to do it Persuades rather than commands Persuades rather than commands Example from the Bible? Example from the Bible? The Sermon on the Mount The Sermon on the Mount Use of parables Use of parables Office of Formation & Discipleship Archdiocese of Atlanta 28

29 Learning to Lead Like Jesus Thinks you, not me. 7. Thinks you, not me. Selfless, focus on others Selfless, focus on others Emphasis on we versus me Emphasis on we versus me Exhibits empathy Exhibits empathy Example from the Bible? Example from the Bible? Incarnation Incarnation The Passion & Death of Jesus The Passion & Death of Jesus Office of Formation & Discipleship Archdiocese of Atlanta 29

30 Learning to Lead Like Jesus Thinks long-term 8. Thinks long-term Thinks about the future Thinks about the future Keeps a foot in the present Keeps a foot in the present Example from the Bible? Example from the Bible? Creation of the Role of Peter, the First Pope Creation of the Role of Peter, the First Pope Gospels of Matthew, Mark, Luke & John Gospels of Matthew, Mark, Luke & John Office of Formation & Discipleship Archdiocese of Atlanta 30

31 Learning to Lead Like Jesus Acts with humility 9. Acts with humility Doesnt need a title or signs of power Doesnt need a title or signs of power Follows the Golden Rule Follows the Golden Rule Willing to do whatever it takes Willing to do whatever it takes Instinctively assumes the role of the servant. Instinctively assumes the role of the servant. Example from the Bible? Example from the Bible? Are you the King of the Jews? Thou sayeth it. Are you the King of the Jews? Thou sayeth it. The Birth of Jesus The Birth of Jesus Devils temptation on the mountain Devils temptation on the mountain Office of Formation & Discipleship Archdiocese of Atlanta 31

32 Learning to Lead Like Jesus Never Loses Sight of the Mission 10. Never Loses Sight of the Mission Maintains the perspective Maintains the perspective Plans effectively Plans effectively Establishes priorities Establishes priorities Example from the Bible? Example from the Bible? Crucifixion, the Ultimate Sacrifice to Open the Gates of Heaven for all mankind Crucifixion, the Ultimate Sacrifice to Open the Gates of Heaven for all mankind Office of Formation & Discipleship Archdiocese of Atlanta 32

33 New Dimensions of Servant Leadership Servant Leadership has evolved over time. First came Servant Leadership First came Servant Leadership Then came the application of Lead Like Jesus Then came the application of Lead Like Jesus The latest evolution is a new model called S 3 * The latest evolution is a new model called S 3 * It creates a three dimensional model of the Servant Leader: It creates a three dimensional model of the Servant Leader: Servant…provider of service Servant…provider of service Steward…guardian of Gods gifts Steward…guardian of Gods gifts Shepherd…protector of the served Shepherd…protector of the served *Based on the work of Dr. Owen Phelps, Yeshiva Institute, and his book, The Catholic Vision for Leading Like Jesus. Office of Formation & Discipleship Archdiocese of Atlanta 33

34 Role of Servant To serve, not to be served To serve, not to be served To provide, not to be provided for To provide, not to be provided for To help, not to be helped To help, not to be helped Office of Formation & Discipleship Archdiocese of Atlanta 34

35 Role of Steward Holds a position of service Holds a position of service Employee Employee Parent Parent Parishioner Parishioner Assumes responsibility for anothers property Assumes responsibility for anothers property Caretaker or landlord Caretaker or landlord Pastor Pastor Parish leader Parish leader Office of Formation & Discipleship Archdiocese of Atlanta 35

36 Role of Shepherd Protector of the sheep Protector of the sheep Provider of nourishment Provider of nourishment Source of love and comfort Source of love and comfort Shepherd role requires that we love those we serve as a prerequisite to serving Shepherd role requires that we love those we serve as a prerequisite to serving I am the good shepherd. The good shepherd lays down his life for the sheep. ~John 10:11 I am the good shepherd. The good shepherd lays down his life for the sheep. ~John 10:11 Office of Formation & Discipleship Archdiocese of Atlanta 36

37 The S 3 Model of Leadership Blends three inter-related roles of the leader: Blends three inter-related roles of the leader: Servant…provider of service Servant…provider of service Steward…guardian of Gods gifts Steward…guardian of Gods gifts Shepherd…protector of those who are served and loved Shepherd…protector of those who are served and loved Office of Formation & Discipleship Archdiocese of Atlanta 37

38 Summary Jesus was the most successful leader of all time. We can emulate His actions by following the ten practices He used.. 1.Value diverse opinions 2.Cultivate trust 3.Develop other leaders 4.Help people with life issues 5.Offer encouragement. 6.Sell instead of tell 7.Place you ahead of me 8.Think long term 9.Act with humility 10.Never lose sight of mission & goal Office of Formation & Discipleship Archdiocese of Atlanta 38

39 The Next Step You wont comprehend Servant Leadership in an hour of discussion. You wont comprehend Servant Leadership in an hour of discussion. If you want to learn more, we suggest three books: If you want to learn more, we suggest three books: The Servant Leader by Ken Blanchard & Phil Hodges The Servant Leader by Ken Blanchard & Phil Hodges Lead Like Jesus also by Blanchard & Hodges Lead Like Jesus also by Blanchard & Hodges The Catholic Vision for Leading Like Jesus by Owen Phelps, Ph.D. The Catholic Vision for Leading Like Jesus by Owen Phelps, Ph.D. Office of Formation & Discipleship Archdiocese of Atlanta 39

40 Group Exercise #1 Share a story about the BEST Servant Leader that you have encountered in your career. Then identify the characteristics that made them an Effective Servant Leader. Value diverse opinions Cultivate trust Develop other leaders Help people with life issues Offer encouragement Sell instead of tell Place you ahead of me Think long term Act with humility Never lose sight of mission & goal Office of Formation & Discipleship Archdiocese of Atlanta 40

41 Group Exercise #2 Negativity is the enemy of Servant Leadership Identify a person in your experience (NOT by name) who was the most negative Then specify which type they were from the list belowNegativity Types1. The Resisters--They rail against anything different2. The Wobbly They are constantly shifting moods and expect others to adjust to them3. The Gossipers--They spread rumors and tell inappropriate personal tidbits4. The BlamersThey are constantly blaming others.5. The VictimsThey believe people are out to get them6. The Adhesives--They cant let go, even things that happened years ago7. The Pessimists--They always expect the worst case scenario8. The BoilersThey will blow over the slightest provocation9. The ComplainersThey feel everything is wrong or will soon go wrong10. The ChoosersThey are constantly pitting one group against another11. The Detached-- They feel most everything is dumb or beneath them12. The Self-Absorbed--They are constantly grabbing credit or attention Office of Formation & Discipleship Archdiocese of Atlanta 41

42 Conclusion Questions or comments? Questions or comments? The best test of a servant leader is: The best test of a servant leader is: Do those served grow as persons? Do those served grow as persons? Do they, while being served, become healthier, wiser, freer, more autonomous, more likely themselves to become servant leaders? Do they, while being served, become healthier, wiser, freer, more autonomous, more likely themselves to become servant leaders? Office of Formation & Discipleship Archdiocese of Atlanta 42

43 Servant Leadership You too can learn to Lead Like Jesus Thank You! Office of Formation & Discipleship Archdiocese of Atlanta 43


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