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MBS WIRELESS BILLING OPPORTUNITIES Nicholas Aldi, CFO/COO Telispire Mike Chalk, MBS Manager Phil Goble, CIO.

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Presentation on theme: "MBS WIRELESS BILLING OPPORTUNITIES Nicholas Aldi, CFO/COO Telispire Mike Chalk, MBS Manager Phil Goble, CIO."— Presentation transcript:

1 MBS WIRELESS BILLING OPPORTUNITIES Nicholas Aldi, CFO/COO Telispire Mike Chalk, MBS Manager Phil Goble, CIO

2 This integration for postpaid wireless services includes: Usage feeds and rating for voice, text, MMS, and data Allocations for peak, off-peak, mobile to mobile MyGroup support Family plan support SAM provisioning support (installs, updates, disconnects, reconnects, number changes) Handset inventory MBS TELISPIRE INTEGRATION 2www.cdg.ws

3 Two MBS customers are utilizing the Telispire solution Both companies have been live with this solution for several months Both companies have 100+ active wireless services CURRENT INTEGRATIONS 3www.cdg.ws

4 CUSTOMER CARE SCREEN SHOT (1 OF 2) 4www.cdg.ws

5 CUSTOMER CARE SCREEN SHOT (2 OF 2) 5www.cdg.ws

6 Nicholas Aldi, CFO/COO of Telispire INTRODUCING… 6www.cdg.ws

7 New Revenue Streams through Wireless Opportunities Presented by Nicholas Aldi CFO/COO Telispire

8 New Revenue Opportunity Grow your revenue by creating a bundled service to gain additional access to your customers telecom wireless share Take advantage of leveraging your brand Use your customer service and customer loyalty to create a strong bond to you Focus on your core competency and work with a partner that can deliver a full turn key experience

9 The US Wireless Market Wireless subscribers connections in the US exceeded 324 million in 2012 Wireless penetration is now at 102% of the total US population – 96% of all year olds have a cell phone – 75% of all year olds have a cell phone Wireless-only households nearly tripled in the period from June 2005 to June 2012 – Approximately 38% at Year End 2009 – 52 million adults lived in wireless only households! Wireless revenues increased to $153 billion in trillion SMS messages were sent in 2009 Source: CTIA

10 So What Does That Mean to Me?

11 Current Trends Traditional Local Exchange Carriers face competition from all sides – Wireless carriers – Cable Operators – CLECS – New Technologies

12 Current Trends New generation of users are growing up wireless only Wireless Only Households continues to grow Smartphones now comprise 47% of total wireless connections 3G/4G data use is growing at astronomical rates

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15 Wireless is the Opportunity Wireless enables local operators to compete in todays bundled service market Wireless is part of everyday life

16 Why Wireless? Revenue Stream – New source of revenue from both residential and commercial customers Bundling Strategies – Bundling existing services with wireless helps lead to lower churn Your Current Customers – Are already paying someone for their cell phone service today! Your Future Customers – Todays teens and twenty year olds are mobile only

17 Wireless Revenues

18 Options… Build your own network – Cost and time Become an Agent of a existing Wireless Carrier and use their brand – Using someone elses brand and comes with low residuals Become a Mobile Virtual Network Operator (MVNO) – A low cost solution for your brand and bundling strategy

19 The Good, The Bad and the Ugly Building your own network…. – Control – Spend millions of dollars to acquire spectrum, build out network – Spend millions to maintain network

20 The Good, The Bad and the Ugly Becoming an Agent…. – Easy – Advertise and promote someone else's brand – Subscriber is not yours, the monthly revenue stream is not yours, carriers change commission fee structure often

21 The Good, The Bad and the Ugly MVNO Opportunity…. – Presents easier access to market, lower risks and capital requirements, maintain ownership of subscriber – Using carriers network and working within carrier constraints – Negotiating a direct relationship is time consuming, requires development costs to build proper back office and support structure

22 Whats an MVNE? The MVNO option does provides a fast track to entering the wireless world with lower capital risk – but it does require wireless know how and back office support Partnering with an Mobile Virtual Network Enabler (MVNE) is a viable alternative Why MVNE?

23 Established relationships with carriers Has already built the back office to – fully integrate with the carrier, – established relationships with other ILEC billing vendors, and – be able to rate and bill wireless records Expertise in device procurement and support

24 Conclusions Providing wireless services to your customers is – A new source of revenue – Allows bundled services to maintain stickiness – Defensive strategy to keep out the competition

25 Work with Experienced MVNE Established relationships with carriers Have already built the back office to – fully integrate with the carrier, – established relationships with other ILEC billing vendors, and – be able to rate and bill wireless records Expertise in device procurement and support

26 Conclusion Providing wireless services (voice, text, 3G/4G data) to your customers is – A new source of revenue – Allows bundled services to maintain stickiness – Defensive strategy to keep out the competition

27 Thank You! Nicholas Aldi


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