2Horseware Mission Statement To provide innovative products that make life easier for horse and rider.
3About HorsewareIn 1985, the horse rug industry was changed forever with the establishment of Horseware® Products Ltd. by Tom and Carol MacGuinness. Tom’s determination to produce a rug that didn’t leak, didn’t make the horse sweat and didn’t slip led to the creation of the Rambo® Original – the first fully waterproof and breathable Turnout that really worked.
4About HorsewareBy 1996 the Rambo® Turnout had become the world’s best selling Turnout rug and its design has become the industry standard, with other manufacturers having no other choice than to trail in the footsteps of Rambo® when it comes to rug production, quality and development
7Business Requirements Reduce the bottleneck on our phone systemCustomers to have visibility into our stock availabilityAbility for customers to place orders online anytime
8Initial RequirementsReal-time Stock Availability – 2 warehouse’s (Ireland & America)Real-time Movex-based pricing – 3 Currencies (€, £ & $)Real-time order entry to Movex via Matrix – size & colourMultiple ways to add to orderAccount & order history detailsVolumes: 2,000 customers, some with Multiple branchesSecure Login
9Reasons for selecting MRC Solutions Considered2 x ISP Based CompaniesMRCReasons for selecting MRCProven record with another Movex customerLower CostGreater FlexibilityFaster ImplementationiSeries-Specific SolutionExperience of Movex (essential)
25Initial Requirements – Phase 2 Credit Card Module for Advance payment customersAdmin Page to control what brands and Seasons to be shownImproved product searches & better navigation with Drill Through
26Initial Requirements – Phase 2 Credit Card Module for Advance payment customersLive July 2012
28Benefits to Horseware Price Lists for all regions Dispatch – due to visibility of order statusReduction in phone calls from customers on queries on Orders and account informationProduct Assortment Groups implementedStandardisation of Delivery charges within Movex for different countries for showing free freightProduct Code Creation improvementProduct Ordering by customer online – removes double handling
33Phase 3 Started October 2012 with Go Live Dec 2012 Agent Login Ability to view their customers open orders and accounts before visiting a customerTake Forward and/or Fill-In orders on behalf of their customers
34After Phase 3 Alternatives Selling Discontinued stock (Status 50) Customer FavouritesPromotionsStock inventory download showing Available or Limited StockBulk Upload (CSV, Txt or XML) for larger customers
35Timeline Trade Web Site Live 10th October 2011 Credit Card Module July 2012Agent LoginDec 2012EnhancementsQ1/Q2 2013Timeline
36Finally – the end Questions? www.horsewaretrade.com