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Before the first Connection: A marketing Campaign for a Law Librarys Mobile Application Terry Ballard, Systems Librarian Mendik Library New York Law School.

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Presentation on theme: "Before the first Connection: A marketing Campaign for a Law Librarys Mobile Application Terry Ballard, Systems Librarian Mendik Library New York Law School."— Presentation transcript:

1 Before the first Connection: A marketing Campaign for a Law Librarys Mobile Application Terry Ballard, Systems Librarian Mendik Library New York Law School

2 When you come to a fork in the road, take it

3 Who we are New York Law School has been in existence for more than 120 years in Lower Manhattan. Past professors have included Woodrow Wilson and Charles Evans Hughes. Our most famous graduate – Judge Judy

4 Mendik Library opened its new facility in 2009

5 A really good hockey player plays where the puck is. A really great hockey player plays where the puck is going to be. Wayne Gretzke

6 Before the before Deciding to go ahead with asking a vendor. A look at existing libraries in the Android and iTunes store showed us that the most-often cited vendor was Boopsie. We negotiated through the Spring and Summer of 2011.

7 Finding how other law libraries did it Unfortunately, there were no other law school libraries listed in the iPhone and Android marketplaces. We would have to be the pioneers in this one.

8 Two new features We wanted the program to include course reserves – getting that was the result of considerable brainstorming because they hadnt done reserves before. We also wanted our popular DRAGNET Google Custom Search site included. Getting a good display on that turned out to be our responsibility, but we did get it done.

9 Ready to get the Word Out

10 A graphic look was created for the project

11 A link was added to the main screen of our web page

12 A bookmark was designed to highlight features of the app

13 QR codes were used on the other side of the bookmark

14 QR codes also posted in the elevator Since our library is under ground, the elevator is the only place where cell phones could be used.

15 The October 18 th launch was announced on the library blog

16 The Big Day!

17 The Aftermath

18 First full month Nov Users By Device deviceusers browser % iPhone % Android % iPad % BlackBerry5 2.33% iPod5 2.33% total users %

19 Total searches – note that the average user made 16 searches per session browser1, % iPhone1, % Android % iPod % iPad % BlackBerry % total queries3, %

20 December The total number of users dropped, but they still made 19 queries per session. Also, we noted that school was out of session that entire month.

21 Feedback In 2012, the Mendik Library was awarded the annual Excellence in Marketing Award:Use of Technology by the American Association of Law Libraries. This was the second year in a row that the library has won an AALL award.

22 Keep an eye to the future, an ear to the past, but after thinking it over notice nothing much lasts. Robert Hunter


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